Canon printer PIXMA MG3620 User Manual
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Automatic Duplex Printing Problems Check1 Is automatic duplex printing selected?
Copying/Printing Stops Check1 Is paper loaded? Make sure paper is loaded. If necessary, load paper. Check2 Do documents to be printed have many photographs or illustrations? It takes time for the machine and the computer to process large data such as photos or other graphics, so it may seem that the machine is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the machine may pause temporarily. In either case, wait until the process is complete. Note
Cannot Print Using AirPrint Check1 Make sure machine is turned on. If the machine is turned on, turn it off and back on, and then check whether the issue is resolved. Check2 Make sure machine is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check3 Make sure machine has enough paper and ink. Check4 Make sure machine's Alarm lamp is not flashing. If the problem is not resolved, use the printer driver on your computer to execute printing and check whether the document can be printed normally on the machine. 764
Scanning Problems (Windows) Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear (Scanner Driver) Error Messages 765
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image Does Not Open 766
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Restart the computer. 767
ScanGear (Scanner Driver) Does Not Start Check 1 Make sure that MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or the web page. Check 2 Select your scanner or printer on the application's menu. Important
Error Message Appears and the ScanGear (Scanner Driver) ScreenDoes Not Appear Check 1 Make sure that your scanner or printer is turned on. Check 2 Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 3 Connect the USB cable to a different USB port on the computer. Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 5 Make sure that MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or the web page. Check 6 Select your scanner or printer on the application's menu. Note
Cannot Scan Multiple Originals at One Time Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually. 770