Canon printer PIXMA MG3620 User Manual
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For more on connecting and setting up a network device, see the device instruction manual or contact itsmanufacturer. Check7 Make sure wireless signal is strong. Monitor signal status and move machine and wireless router as necessary.
2.Right-click Wireless Network Connections icon on notification area of desktop, and then click View Available Wireless Networks .3. Select network name on screen that appears, and then click Connect. Select "XXXXXX-MGXXXXseries" ("XX" represents alphanumeric characters) as network name. 4. Enter network key on screen that appears, and then click Connect. By default, the serial number of the machine is used as the network key. Check the serial number on the back of the machine. 5. Use Setup CD-ROM or follow instructions on Canon website. Cannot Communicate with Machine Using Access Point Mode Check1 Make sure machine is turned on. Check2 Is the access point mode disabled? Enable the access point mode following the procedure below. 1. Press and hold Wi-Fi button and release it when ON lamp flashes. 2. Press Black button, Color button, and then Wi-Fi button in this order. The ON lamp changed from flashing to lit and the access point mode is enabled. Check3 Make sure machine is selected as connection for wireless communication device (e.g. computer, smartphone, or tablet). Select the access point name (SSID) specified for the machine as the connection destination for communication devices. Check4 Have you entered the proper password specified for the access point mode? If the security setting of the access point mode is enabled, you need to enter the password to connect your communication device to the machine. Check5 Make sure machine is not too far away. Place wireless communication devices a suitable distance from the machine. Check6 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the machine as necessary. Check7 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the machine as far away from interference sources as possible. Check8 Make sure 5 devices are already connected. Access Point Mode does not allow more than 5 devices to be connected. 712
Cannot Print or Scan from Network Computer Check1 Make sure computer network settings are correct. For more on computer setup, see your computer instruction manual or contact its manufacturer. Check2 If MP Drivers are not installed, install them.
Network Key Unknown WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect Setting an Encryption Key WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the machine to match the wireless router settings using IJ Network Tool. Setting an Encryption Key For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the machine to match the wireless router settings using IJ Network Tool.
If the machine is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility .
Administrator Password Set for Machine Unknown Initialize the machine settings. Initializing Machine Settings After initializing the machine settings, redo setup.
Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings When you replace a wireless router, redo the network setup for the machine.
With Encryption On, Cannot Communicate with Machine After Changing Encryption Type at Wireless Router If you change the encryption type for the machine and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the machine. Cannot Communicate with Machine After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router 718
Printing Is Slow Check1 Machine may be printing or scanning a large job from another computer. Check2 Monitor signal status and move machine and wireless router as necessary.
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication.Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 720