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Canon printer PIXMA MG3620 User Manual

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    							Mechanical Problems
    Power Does Not Come On
    Power Shuts Off By Itself
    USB Connection Problems
    Cannot Communicate with Machine via USB
    Printer Status Monitor Not Displayed (Windows)
    792 
    						
    							Power Does Not Come On
    Check1 Press ON button.
    Check2
     Make sure power plug is securely connected to machine, and then turn it back
    on.
    Check3  Unplug machine, leave it for at least 2 minutes, and then plug it back in and
    turn it on again.
    If this does not solve the problem, contact your nearest Canon service center to request a repair.
    793 
    						
    							Power Shuts Off By Itself
    Check If machine is set to turn off automatically after a certain time, disable this setting.
    If you have set the machine to turn off automatically after a specified time, the power will shut off by itself once
    that time has elapsed.
    
    						
    							USB Connection Problems
    Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not
    Work/"This device can perform faster" Message Appears (Windows)
    If your system environment does not support Hi-Speed USB, the machine operates at the slower speed of USB 1.1. In this case, the machine works properly but printing or scanning speed may slow down due to
    the communication speed.
    Check  Check following to make sure your system environment supports Hi-Speed
    USB connection.
    
    						
    							Cannot Communicate with Machine via USB
    Check1 Make sure machine is turned on.
    Check2 Connect USB cable properly.
    As the illustration below, the USB port is at the back of the machine.
    Check3  Do not start IJ Network Tool while printing.
    Check4 Do not print while IJ Network Tool is running.
    Check5 Make sure  Enable bidirectional support  is selected in Ports sheet of
    properties dialog box of printer driver. (Windows)
    How to Open the Printer Driver Setup Window
    796 
    						
    							Printer Status Monitor Not Displayed (Windows)
    Check Is printer status monitor enabled?
    Make sure that  Enable Status Monitor  is selected on the Option menu of the printer status monitor.
    1.
    Open printer driver setup window.
    How to Open the Printer Driver Setup Window
    2.
    On Maintenance  sheet, click View Printer Status .
    3.
    Select Enable Status Monitor  on Option  menu if it is not selected.
    797 
    						
    							Installation and Download Problems
    Cannot Install MP Drivers
    Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear
    (Windows)
    Updating MP Drivers in Network Environment (Windows)
    Uninstalling IJ Network Tool
    798 
    						
    							Cannot Install MP Drivers
    For Windows:
    For Mac OS:For Windows:
    
    						
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