Canon printer MAXIFY MB5020 User Manual

No Printing Results/Printing Is Blurred/Colors Are Wrong/White
Streaks
 No Printing Results
 Printing Is Blurred
 Colors Are Wrong
951 

 White Streaks
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2 Check the status of ink tanks. Replace the ink tank if the ink has run out.
Replacing an Ink Tank
Check3  Print the Nozzle Check Pattern and perform any necessary maintenance
operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.Refer to 
When Printing Becomes Faint or Colors Are Incorrect  for the...

•When copying, see also the sections below:
Check5 Is the platen glass or the glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning the Platen Glass and Document Cover
Note
•
If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check6  Check that the original is loaded correctly on the platen glass or in the ADF.
Loading Originals
Check7  Is the original document is loaded with the proper side facing up/down?
When loading the original on the platen glass, the...

Lines Are Misaligned
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2 Perform Print Head Alignment.
If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Aligning the Print Head
Note
•
If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment
manually referring to 
Aligning the Print Head Manually .
Check3
 Increase the print quality and try printing...

Line Does Not Print or Prints Partially
Check1 Is the Page Layout Printing performed or the Binding margin function used?
When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try
thickening the lines in the document.
Check2  Is the size of the print data extremely large?
Click  Print Options  on the Page Setup  sheet on the printer driver. Then, set  Prevention of Print Data Loss in
the displayed dialog to  On.
* When  On is selected for  Prevention of...

Image Does Not Print or Prints Partially
Check1 Select the setting not to compress the printing data.
If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Click  Print Options  on the Page Setup  sheet on the printer driver. Select the  Do not allow application
software to compress print data  check box, then click OK.
* Deselect the check box after printing is complete.
Check2  Is the size of the print data extremely...

Printed Paper Curls or Has Ink Blots
 Printed Paper Has Ink Blots
 Printed Paper Curls
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2  If the intensity is set high, reduce the intensity setting and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion.
•
When printing from your computer
You can confirm the intensity using the printer driver....

Paper Is Smudged/Printed Surface Is Scratched
 Paper Is Smudged
The Edges of Paper Are SmudgedPrinted Surface Is Smudged
 Printed Surface Is Scratched
Check1 Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check2 Is the appropriate type of paper used?
Check to see if the paper you are printing on is suitable for your printing purpose.
Media Types You Can Use
Check3  Load the paper after correcting its curl.
When using Photo Paper Plus Semi-gloss, even if the sheet is...

1.
Roll up the paper in the opposite direction to the paper curl as shown below.
2.
Check that the paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
•
Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1
inch / 3 mm (B) in height before printing. This may improve the print result.
(C) Printing side
We recommend printing...

If you are using plain paper to print images with high intensity, the paper may absorb too much ink and becomewavy, causing paper abrasion.•
When printing from your computer
Reduce the intensity setting in the printer driver and try printing again.
1.
Open the printer driver setup window.
How to Open the Printer Driver Setup Window
2.
On the  Main sheet, select  Manual for Color/Intensity , and then click Set....
3.
Drag the  Intensity slide bar on the  Color Adjustment  sheet to adjust the intensity.
•...