Canon printer MAXIFY MB5020 User Manual

Cannot Detect the Machine When Setting up Network
Communication
If the machine could not be detected on the network when setting up the network communication, confirmthe network settings before redetecting the machine.
Cannot Detect the Machine during Wireless LAN Setup: Check 1
Cannot Detect the Machine during Wired LAN Setup: Check 1
Note
•
You can set up the network communication via USB. To set up via USB, select the  Set up the network
connection via USB  check box on the Check Printer Settings...

Cannot Detect the Machine during Wireless LAN Setup: Check 1
Are the machine and network device (router, access point, etc.) turned on?Make sure that the machine is turned on.
Confirming that the Power Is On
Make sure that the network device (router, access point, etc.) is turned on.
If the machine or the network device is turned off: Turn on the machine or the network device.
After turning on the machine or the network device, it may take some time until ready for use. After a while
just turning on the...

Cannot Detect the Machine during Wireless LAN Setup: Check 2
Is the wireless LAN setting of the machine enabled?Make sure that the 
 or  icon below is displayed on the touch screen.
If the icon is not displayed: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine.After enabling the wireless LAN setting, click  Back to Top on the Check Printer Settings  screen to try to
set up the network communication from the beginning.
If the icon is displayed:
Go to...

Cannot Detect the Machine during Wireless LAN Setup: Check 3
Is the machine connected to the access point?
By using the icon on the touch screen, make sure that the machine is connected to the access point.
If the  icon is displayed:
The machine may be placed far away from the access point. Place the machine near the access point temporarily, then click  Redetect on the Check Printer Settings  screen.
When the machine is detected, follow the instructions on the screen to continue to set up the network...

Cannot Detect the Machine during Wireless LAN Setup: Check 4
Are the SSID of the access point connected to your computer and thatconnected to the machine the same?
You can confirm the SSID of the access point connected to the machine on the touch screen.
Select  Setup on the HOME screen, then select  Device settings > LAN settings  > Confirm LAN
settings  > WLAN setting list .
From your computer, you can confirm the SSID of the access point connected to your computer. In
Windows 8.1, Windows 8, Windows...

Cannot Detect the Machine during Wireless LAN Setup: Check 5
Does the firewall function of your security software or operation system forcomputer interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit communications
between the machine and your computer. Confirm the setting of firewall function of your security software
or operation system or the message appearing on your computer.
If the firewall function interferes...

Cannot Detect the Machine during Wireless LAN Setup: Check 6
Check the settings of the access point.Check the settings of the access point for the network connection such as IP address filtering, MAC
address filtering, or DHCP function.
Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
After checking the...

Cannot Detect the Machine during Wired LAN Setup: Check 1
Is the LAN cable connected, and are the machine and the router turned on?
Make sure that the LAN cable is connected.
Make sure that the machine is turned on.
Confirming that the Power Is On
Make sure that the router is turned on.
If the LAN cable is connected and the machine or the network device is turned off:
Turn on the machine or the network device.
After turning on the machine or the network device, it may take some time until ready for use....

Cannot Detect the Machine during Wired LAN Setup: Check 2
Are the computer and the router configured and can the computer connect
to the network?
Make sure that you can view any web pages on your computer.
If you cannot view any web pages: Click  Cancel  on the  Check Printer Settings  screen to cancel to set up the network communication. After
that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact...

Cannot Detect the Machine during Wired LAN Setup: Check 3
Is the wired LAN setting of the machine enabled?
Make sure that the 
 icon is displayed on the touch screen.
If the icon is not displayed: The wired LAN setting of the machine is disabled. Enable the wired LAN setting of the machine.
After enabling the wired LAN setting, click  Back to Top on the Check Printer Settings  screen to try to
set up the network communication from the beginning.
If the icon is displayed:
Go to check 4.
Cannot Detect the...