Canon printer MAXIFY MB2120 User Manual

CannotSendaFaxClearly
Check1 Is document loaded correctly?
Remove the document, and then reload it on the platen glass or in the ADF.
Loading Originals
Check2  Is platen glass and/or inner side of document cover and/or glass of ADF dirty?
Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, and then reload the document.
Cleaning the Platen Glass and Document Cover
Note

TelephoneProblems
CannotDial
TelephoneDisconnectsDuringaCall
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CannotDial
Check1 Is telephone line cable connected correctly?
Check that the telephone line cable is connected correctly.
Connecting Telephone Line
Check2  Is telephone line type of printer or external device set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
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TelephoneDisconnectsDuringaCall
Check Is telephone line cable or telephone (or a peripheral device such as an external
telephone, an answering machine, or a computer modem) connected correctly?
Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.
Connecting Telephone Line
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MechanicalProblems
PowerDoesNotComeOn
USBConnectionProblems
CannotCommunicatewithMachineviaUSB
LCDIsOff
LCDShowsWrongLanguage
PrintHeadHolderDoesNotMovetoReplacementPosition
PrinterStatusMonitorNotDisplayed(Windows)
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PowerDoesNotComeOn
Check1 Press ON button.
Check2
 Make sure power plug is securely connected to printer, and then turn it back on.
Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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USBConnectionProblems
PrintingorScanningIsSlow/Hi-SpeedUSBConnectionDoesNot
Work/"Thisdevicecanperformfaster"MessageAppears(Windows)
If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the
communication speed.
Check  Check following to make sure your system environment supports Hi-Speed
USB connection.

CannotCommunicatewithMachineviaUSB
Check1 Make sure printer is turned on.
Check2 Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Check3  Do not start IJ Network Tool while printing. (Mac OS)
Check4 Do not print while IJ Network Tool is running. (Mac OS)
Check5 Make sure  Enablebidirectionalsupport  is selected in Ports sheet of
properties dialog box of printer driver. (Windows)
How to Open the Printer Driver Setup Window
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LCDIsOff

LCDShowsWrongLanguage
Follow the instructions below to select your language.
1.
Press HOME  button and wait for about 5 seconds.
2.
Select  Setup  on HOME screen.
LCD and Operation Panel
3.
Select  Devicesettings  and press OK button.
4.
Press  button 4 times and press  OK button.
5.
Use  button to select a language for LCD and press  OK button.
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