Canon printer MAXIFY MB2120 User Manual

ScanningProblems
ScannerDoesNotWork
ScanGear(ScannerDriver)DoesNotStart
ErrorMessageAppearsandtheScanGear(ScannerDriver)ScreenDoesNot
Appear
CannotScanMultipleOriginalsatOneTime
SlowScanningSpeed
"Thereisnotenoughmemory."MessageIsDisplayed
ComputerStopsOperatingduringScanning
ScannerDoesNotWorkafterUpgradingWindows
ScannedImageDoesNotOpen
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ScannerDoesNotWork
Check 1 Make sure that your scanner or printer is turned on.
Check 2 Connect the USB cable to a different USB port on the computer.
Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 4  Restart the computer.
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ScanGear(ScannerDriver)DoesNotStart
Check 1 Make sure that MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or our website.
Check 2  Select your scanner or printer on the application's menu.
Important

ErrorMessageAppearsandtheScanGear(ScannerDriver)ScreenDoesNotAppear
Check 1  Make sure that your scanner or printer is turned on.
Check 2  Turn off your scanner or printer, then reconnect the USB cable and replug the
power cord.
Check 3  Connect the USB cable to a different USB port on the computer.
Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5  Make sure that MP Drivers is installed.
If not installed,...

CannotScanMultipleOriginalsatOneTime
Check 1 Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
Check 2  Check if you can properly scan one item.
Some applications do not support multiple image scanning. In that case, scan each item individually.
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SlowScanningSpeed
Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To
print, set it to around 300 dpi.
Resolution
Check 2  Set FadingCorrection , GrainCorrection , etc. to None.
Refer to "Image Settings" for your model from Home of the Online Manual for details.
Check 3  In IJ Scan Utility, deselect the  Correctslantedtextdocument  / Detectthe
orientationoftextdocumentandrotateimage  checkbox and scan again.
Settings(DocumentScan) Dialog Box...

"Thereisnotenoughmemory."MessageIsDisplayed
Check 1 Exit other applications and try again.
Check 2 Reduce the resolution or output size and scan again.
Resolution
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ComputerStopsOperatingduringScanning
Check 1 Restart the computer, reduce the output resolution in ScanGear (scanner
driver) and scan again.
Refer to "Output Settings" for your model from Home of the Online Manual for details.
Check 2  Delete unnecessary files to obtain sufficient free hard disk space, then scan
again.
Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution)....

ScannerDoesNotWorkafterUpgradingWindows
Check Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ
Scan Utility.
Step1:UninstallMPDrivers.
For how to delete MP Drivers, see 
Deleting the Unnecessary MP Drivers .
Step2:UninstallIJScanUtility.
1.
Click  ControlPanel  > Programs  > ProgramsandFeatures .
2.
Select CanonIJScanUtility  and click Uninstall/Change .
3.
When a confirmation appears, click  Yes.
4.
When uninstallation is complete, click  OK.
IJ Scan...

ScannedImageDoesNotOpen
Check If the data format is not supported by the application, scan the image again and
select a popular data format such as JPEG when saving it.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the
application.
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