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Canon printer MAXIFY MB2120 User Manual

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Page 1061

CheckingNetworkInformation
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
CheckingPrinterIPAddressorMACAddress
To check the printer's IP Address or MAC address, print out the network settings information or use the
operation panel to display it.

Page 1062

The IP address and MAC address of your computer appear. If your computer is not connected toa network, the IP address does not appear.

Page 1063

3.Make sure SendonlyXXpings  (XX are numbers) is selected.4.
Enter IP address of target printer or target wireless router in  Enterthenetworkaddresstoping.
5.
Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping...

Page 1064

RestoringtoFactoryDefaults
Important

Page 1065

ProblemswhilePrinting/ScanningfromSmartphone/Tablet
CannotPrint/ScanfromSmartphone/Tablet1065 

Page 1066

CannotPrint/ScanfromSmartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Direct Connection
Note

Page 1067

Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)are identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5  Make sure printer is not too far away from wireless router....

Page 1068

Check6 Make sure printer is not too far away.
Locate your smartphone/tablet close enough to communicate with the printer.
Check7  Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the printer as necessary.
Check8  Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the printer as far...

Page 1069

PrintingProblems
PrintingDoesNotStart
PaperJams
PrintResultsAreUnsatisfactory
NoInkComesOut
PaperDoesNotFeedProperly/"NoPaper"Error
AutomaticDuplexPrintingProblems
Copying/PrintingStops
CannotPrintUsingAirPrint
1069 

Page 1070

PrintingDoesNotStart
Check1 Make sure printer is securely plugged in and press  ON button to turn it on.
The  POWER  lamp flashes while the printer is initializing. Wait until the  POWER lamp
stops flashing and remains lit.
Note
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