Home > Canon > Printer > Canon printer imageCLASS MF6560 User Manual

Canon printer imageCLASS MF6560 User Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Canon printer imageCLASS MF6560 User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1335 Canon manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							12-10
    Troubleshooting
    PLEASE WAITThis message appears when 
    turning on the main power 
    switch, or when the machine 
    is not ready for printing.Wait until the message 
    disappears.
    RECEIVED IN MEMORYThe machine received the 
    fax in memory because 
    paper or toner ran out, paper 
    jams occurred, or incorrect-
    size paper was loaded.Load the correct-size paper 
    in the paper cassette, 
    replace the toner cartridge, 
    or clear the paper jams. For 
    more information, see the 
    following:
    “Setting Paper Type and 
    Size,” on p. 3-8
    “Replacing the Toner 
    Cartridge,” on p. 11-12
    “Clearing Jams,” on p. 12-1
    START AGAIN– A transmission error 
    occurred because the line 
    condition was poor.
    – The paper jammed or ran 
    out during printing a 
    report.– Check the line condition, 
    then try again.
    – Clear the paper jam, or 
    replenish the paper, then 
    try again.
    STOP KEY PRESSED
    PRESS OK KEY[Stop] has been pressed 
    while scanning the 
    document using the ADF.Press [OK], then set the 
    document again.
    MessageDescriptionAction 
    						
    							12-11
    Troubleshooting
    SYSTEM ERRORSome kind of error has 
    occurred in the machine.Turn off the main power 
    switch, wait for more than 10 
    seconds, then turn it on 
    again. If the message 
    persists, unplug the machine 
    from the power supply and 
    contact Canon Customer 
    Care Center.
    TONER IS NOT SET
    INSERT TONERA toner cartridge is not 
    installed or not installed 
    correctly.Install the toner cartridge 
    correctly.
    TONER LOW
    PREPARE NEW TONERThe toner is running low. Remove and rock the toner 
    cartridge 5 or 6 times to 
    distribute toner evenly, then 
    reinstall the toner cartridge.
    If the message persists, 
    replace the toner cartridge.
    TRANSMITTING...During the current 
    transmission, the machine 
    may have tried to send a 
    document identified from the 
    list of documents in memory.Wait until the transmission 
    from memory is complete.
    MessageDescriptionAction 
    						
    							12-12
    Troubleshooting
    Error Codes (MF6550/MF6560/MF6580 Only)
    An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR 
    RX REPORT when an error occurs.
    Error Code
    For details on reports, see Chapter 6, “Reports and Lists,” in the Advanced Guide.
    See the table below for individual error codes.
    Error CodeDescriptionAction
    #0001A document may be jammed. Remove the jammed document.
    #0003– An attempt was made to send a 
    document of 24 
    7/8 (630 mm) or 
    longer from the ADF.
    – A document takes a long time to 
    send because it contains too 
    much data.
    – A document takes a long time to 
    receive.– Divide the document into smaller 
    parts and send from the platen 
    glass.
    – Reduce the scanning resolution 
    before sending.
    – Contact the other party and ask 
    them to reduce their scanning 
    resolution or divide the document 
    into smaller parts for sending.
    ***************************
    ***   ERROR TX REPORT   ***
    ***************************
    TX FUNCTION WAS NOT COMPLETED
    TX/RX NO     0005
    RECIPIENT ADDRESS  111XXXXX
    DESTINATION ID
    ST. TIME    12/31 10:50
    TIME USE    0000
    PAGES SENT        0
    RESULT   NG # 0018 BUSY/NO SIGNAL
    CANON
    001 12/31/2006  10:50 FAX 123XXXXXX 
    						
    							12-13
    Troubleshooting
    #0005– The other fax machine did not 
    respond within 35 seconds.
    – The other party may not be using 
    a G3 fax machine.– Send the document again.
    Contact the other party and have 
    them check their fax machine. If 
    you are making an overseas call, 
    add a pause to the number.
    – Check with the other party and 
    send the document to a 
    G3 fax machine. If the other party 
    does not have a G3 fax machine, 
    try sending your document using 
    a transmission mode the other 
    partys fax machine supports.
    #0009The paper has run out or the paper 
    cassette is not set properly.Load the paper or reset the paper 
    cassette properly.
    #0012You could not send because the 
    other party’s fax machine is out of 
    paper.Contact the other party and ask 
    them to load the paper.
    #0018There is no reply when you redial. 
    You could not send, because your 
    fax signal was not returned as the 
    other party’s line was engaged.Check that the other party’s line is 
    not engaged and try again from the 
    beginning.
    #0037The memory is full. Print, send, or delete any 
    documents stored in memory.
    #0995Communication reservation is 
    cleared.If necessary, try again from the 
    beginning.
    Error CodeDescriptionAction 
    						
    							12-14
    Troubleshooting
    If a Power Failure Occurs
    If power is suddenly lost due to an outage or accidental unplugging, a built-in 
    battery retains the user data settings and the speed dialing settings. Any sent or 
    received documents stored in memory are backed up for about 60 minutes.
    During a power cut, functions are limited as follows:
    – You cannot send, receive, copy, scan, or print documents.
    – You may not be able to make telephone calls using an external telephone, 
    depending on the type of telephone you use.
    – You can receive telephone calls using an external telephone depending on the type 
    of telephone you use. 
    						
    							12-15
    Troubleshooting
    If You Cannot Solve a Problem
    If you cannot solve the problem after having referred to the information in this 
    chapter, contact Canon Customer Care Center at 1-800-828-4040 between the 
    hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 
    8:00 P.M. on Saturday.
    Please have the following information ready when you contact Canon:
    – Product name (imageCLASS MF6530/MF6531/MF6550/MF6560/MF6580)
    – Serial number (On the label located on the left cover)
    – Place of purchase
    – Nature of problem
    – Steps you have taken to solve the problem and the results
    CAUTION
    If the machine makes strange noises, emits smoke or odd odor, unplug it immediately and contact the 
    Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
    NOTE
    Attempting to repair the machine yourself may void the limited warranty. 
    						
    							12-16
    Troubleshooting 
    						
    							13-1
    Machine Settings
    Machine Settings
    Machine Settings
    You can adjust the machine settings from the Setting Menu to customize the way 
    the machine works. To see the list of current settings, print out USER’S DATA 
    LIST.
    Printing USER’S DATA LIST
    1Press [Additional Functions].
    2Press [ ] or [ ] to select , then press [OK].
    04
    08
    2Address
    Book
    Paper
    Select
    COPY FAX SCAN
    Image Quality Density Enlarge/ReduceOK
    Two-SidedSystem
    Monitor
    View
    Settings
    Reset CollateGHI
    @./
    PQRS
    To n eJKL ABC
    TUVMNODEF
    Clear ON/OFF
    Stop
    Start
    Processing/
    DataErrorPower
    WXYZ
    SYMBOLS
    Additional
    Functions2 on 1
    Frame
     Erase ded
    al
    1
    4
    72
    5
    8
    0#3C
    6
    9
    [OK]
    1
    2 
    						
    							13-2
    Machine Settings
    3Press [ ] or [ ] to select , then press [OK].
    4Press [ ] or [ ] to select , then press [OK].
    04
    08
    2Address
    Book
    Paper
    Select
    COPY FAX SCAN
    Image Quality Density Enlarge/ReduceOK
    Two-SidedSystem
    Monitor
    View
    Settings
    Reset CollateGHI
    @./
    PQRS
    To n eJKL ABC
    TUVMNODEF
    Clear ON/OFF
    Stop
    Start
    Processing/
    DataErrorPower
    WXYZ
    SYMBOLS
    Additional
    Functions2 on 1
    Frame
     Erase ded
    al
    1
    4
    72
    5
    8
    0#3C
    6
    9
    [OK]
    3
    4 
    						
    							13-3
    Machine Settings
    Accessing the Setting Menu
    1Press [Additional Functions].
    2Press [ ] or [ ] to select the menu you want to access, then press 
    [OK].
    
    
    *
    *
    
    
    
    
    
    * MF6550/MF6560/MF6580 Only
    04
    08
    2Address
    Book
    Paper
    Select
    COPY FAX SCAN
    Image Quality Density Enlarge/ReduceOK
    Two-SidedSystem
    Monitor
    View
    Settings
    Reset CollateGHI
    @./
    PQRS
    To n eJKL ABC
    TUVMNODEF
    Clear ON/OFF
    Stop
    Start
    Processing/
    DataErrorPower
    WXYZ
    SYMBOLS
    Additional
    Functions2 on 1
    Frame
     Erase ded
    al
    1
    4
    72
    5
    8
    0#3C
    6
    9
    [OK]
    1
    2 
    						
    All Canon manuals Comments (0)

    Related Manuals for Canon printer imageCLASS MF6560 User Manual