Canon printer Color imageCLASS MF9280Cdn User Manual

11-16
Recycling Used Cartridges
Maintenance

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Make sure the UPS A.R.S. label is applied.
■UPS Pick-up
Give the shipment to your UPS driver when you receive your next regular delivery.
Call 1-800-PICK-UPS for Drop-Off options in your area.
By using either of the above methods of shipment, your used cartridge(s) will be forwarded to the Canon 
Cartridge Collection Center at no charge to you.
Residents of Alaska and Hawaii: Do not use UPS authorized return label.
Alternative return service...

11-17
Recycling Used Cartridges
Maintenance

Canadian Program – Programme au Canada
■Single Box Return
Repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new 
cartridge’s box.
Place the empty toner cartridge in the box from your new toner cartridge. Seal the box.
Apply the Canon Canada Inc./ Canada Post label provided in this brochure. Canon’s labels are specially 
marked so that Canon pays the postage.
Deposit your empty toner cartridge in any full size street...

11-18
Recycling Used Cartridges
Maintenance
■Volume Box Return (Maximum 8 Cartridges)
We encourage you to use this option as a more efficient way to ship cartridges.
Please tape your eight cartridges together and place them in a box.
Apply the Canon Canada Inc. / Canada Post label provided in this brochure. Canon’s labels are specially 
marked so that Canon pays the postage.
Deliver to any local Canada Post outlet or franchise. Customers who hold a Commercial pick-up agreement 
with Canada Post may have...

11-19
Transporting the Machine
Maintenance

Transporting the Machine
Follow this procedure to avoid vibration damage to the machine when transporting it over a 
long distance.
1 
Turn OFF the main power switch.
2 
Disconnect the power cord and all the 
cables from the machine.
① Disconnect the power cord from the 
machine.
② Disconnect the LAN and USB cables, if any 
are connected to the machine.
③ Disconnect the telephone cable and other 
cables from the machine if you connect 
your own telephone to...

11-20
Transporting the Machine
Maintenance

4 
If you are using the stack bypass tray, fold 
stack bypass tray extension, push back 
the auxiliary tray into place, and then 
close the stack bypass tray.
5 
Pull out the paper drawer gently.
6 
Hold the paper drawer with both hands 
and remove it from the machine.
Remove the Cassette Feeding Unit-AC1 from the machine if it is installed. To remove the Cassette Feeding Unit-AC1, perform the installation procedure in reverse. (See the sheet “Cassette Feeding...

Troubleshooting

This chapter explains how to respond to paper and original jams, as well as to error messages.
See “Troubleshooting,” in the e-Manual to troubleshoot problems on the machine’s functions such as Copy, Fax, or Print, and problems on the computer or network settings.
Troubleshooting
Chapter
12
Clearing Jams .............................................................12-2
Original Jams  ......................................................................12-3
Paper Delivery Tray...

12-2
Clearing Jams
Troubleshooting

Clearing Jams
When , , or  appears on the display, remove the jammed paper from the machine. The screen 
indicating the location of the paper jam and the procedure for clearing the paper jam 
appears on the display, and it remains there until the paper jam is entirely cleared.
Check the following if you experience repeated paper jams:
Check that the paper you are using meets the requirements for use. (See “Paper 
Requirements,” on p. 2-
7.)
Make sure you have removed...

12-3
Clearing Jams
Troubleshooting

1 
Open the feeder cover.
2 
Hold both sides of any jammed original 
and gently pull it out.
Do not force a jammed original out of the machine. If the jammed original cannot be removed easily,  proceed to the next step.
3 
Open the inner cover, holding it by its 
front tab (A).
4 
Lift the release lever (A) until it clicks into 
place.
Original Jams
If a screen similar to the one shown below appears on the display, remove the jammed original from the 
feeder. Then...

12-4
Clearing Jams
Troubleshooting

5 
Remove the jammed original.
Do not force a jammed paper out of the machine as it may tear.
6 
Return the release lever (A) to its original 
position.
7 
Close the inner cover.
8 
Close the feeder cover.
9 
Load the original in the feeder again. 

12-5
Clearing Jams
Troubleshooting

1 
Hold both sides of any jammed paper and 
gently pull it out.
Do not force a jammed paper out of the machine. If the jammed paper cannot be removed easily,  proceed to the next step.If unfixed toner is on the removed paper, it may adhere to the paper to be printed next.
–
–
2 
Open and close the front cover to reset 
the machine.
If you are using the stack bypass tray, close it 
before opening the front cover. Use the handle 
(A) to gently close the front cover....