Canon Pixma Ip110 User Guide

If an Error OccursWhen an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the  Alarm lamp flashes and a Support Code (error number) is displayed on the
computer screen. For some errors, the  POWER lamp and the  Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error....

17 flashesThe ink has run out. (The lamp on the ink tank flashes.)168818 flashesThe remaining ink level cannot be correctly detected.168921 flashesThe printer cannot detect the paper size.2103
Support Code Corresponding to the Number of Alternate Flashes of thePOWER Lamp and the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashesCauseSupport Code2 flashesPrinter error has occurred.51007 flashesPrinter error has occurred.5B00 , 5B0110 flashesAn error requiring you to contact...

•When a Support Code and a message are displayed on the computer screen:
Note
•
You can confirm the actions against errors with Support Codes on your computer by searching a
Support Code.
Click Here to Search
For details on how to resolve errors without Support Codes, see 
A Message Is Displayed .
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A Message Is DisplayedThis section describes some of the errors or messages.
Note
•
A Support Code (error number) is displayed on the computer for some error or message. For details onerrors with Support Codes, refer to 
Support Code List .
Error Regarding the Paper Thickness Lever Is Displayed
A Message Confirming Using Composite Black Is Displayed
Writing Error/Output Error/Communication Error
Other Error Messages
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
Error...

Check2 Make sure that the printer port is configured appropriately in the printer driver.
* In the following instructions, "XXX" signifies your printer's name.1.
Log on as a user account with administrator privilege.
2.
Select items as shown below.
•
In Windows 8.1 or Windows 8, select  Control Panel from the Settings charm on  Desktop >
Hardware and Sound  > Devices and Printers .
•
In Windows 7, select Devices and Printers  from the Start menu.
•
In Windows Vista, select the  Start menu >...

When the printer is connected to your computer with a USB cable, make sure that the USB cable is securelyplugged in to the printer and the computer, then check the followings:•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to thecomputer, and try printing again. If printing starts normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
•
There could also be a problem with the USB cable. Replace the USB...

Try printing again once the current job is complete.
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking forpermission to send the printer and application software usage information will be displayed every month
for about ten years.
Read the instructions on the screen and follow the procedure below.•
If you agree to participate in the survey program:
Click  Agree , then follow the...

•Changing the confirmation screen setting:1.
Select items as shown below.
◦
In Windows 8.1 or Windows 8, select Control Panel from the Settings charm on  Desktop >
Programs  > Programs and Features .
◦
In Windows 7, or Windows Vista, select the  Start menu >  Control Panel  > Programs  >
Programs and Features .
◦
In Windows XP, select the  Start menu >  Control Panel  > Add or Remove Programs .
Note
•
In Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/warning
dialog box may appear...

Error Message Appears on a PictBridge (Wireless LAN) CompliantDevice
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.
Note
•
This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check...

If an Error Occurs"Hardware Error"Check the number of how many the Alarm lamp flashes and take the appropriate action to
resolve the error.
If an Error Occurs
"Printer error"An error requiring servicing may have occurred.
Turn off the printer, and unplug the power cord of the printer from the power supply.
If you use a battery, turn the printer off, then detach the battery.
Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved,...