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Canon Pixma Ip110 User Guide

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Page 461

Cannot Communicate with the Printer with USB Connection
Check1 Make sure that the printer is turned on.
Check2
 Make sure that the USB cable is connected properly.
See 
Connecting the Printer to the Computer Using a USB Cable  to connect the USB cable properly.
Check3
 Do not start up IJ Network Tool while printing.
Check4  Do not print while IJ Network Tool is running.
Check5 Make sure that  Enable bidirectional support  is selected in the Ports sheet of
the properties dialog box of the printer driver....

Page 462

Print Head Holder Does Not Move to the Position for Replacing
Check1 Is the POWER  lamp off?
Check if the  POWER lamp is lit.
The print head holder will not move unless the power is on. If the  POWER lamp is off, close the print head cover
and turn the printer on.
Check2  Is the Alarm lamp flashing?
Close the print head cover, confirm the number of times the  Alarm lamp is flashing, take the appropriate action
to resolve the error, and then reopen it. For details on how to resolve the error, see 
Support...

Page 463

Printer Status Monitor Is Not Displayed
Check Is the printer status monitor enabled?
Make sure that  Enable Status Monitor  is selected on the Option menu of the printer status monitor.
1.
Open the printer driver setup window.
How to Open the Printer Driver Setup Window
2.
On the  Maintenance  sheet, click View Printer Status .
3.
Select Enable Status Monitor  on the Option menu if it is not selected.
463
 

Page 464

Problems with Installation/Downloading
Cannot Install the Printer Driver
Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not
Appear
How to Update Printer Driver in Network Environment
Uninstalling IJ Network Tool
464
 

Page 465

Cannot Install the Printer Driver•
If the installation does not start even after the Setup CD-ROM is inserted into your computer'sdisc drive:
Start the installation following the procedure below.
1.
Select items as shown below.
◦
In Windows 8.1 or Windows 8, select the  Explorer icon in Taskbar  on Desktop , then select
Computer  from the list on the left.
◦
In Windows 7 or Windows Vista, click  Start then  Computer .
◦
In Windows XP, click  Start then  My Computer .
2.
Double-click the  CD-ROM  icon...

Page 466

Note•
The printer is not detected. Check the connection. may be displayed depending on the
computer you use.
Check1  Make sure that the USB cable is securely plugged in to the printer and the
computer.
Check2  Follow the procedure below to connect the printer and the computer again.
1.
Turn the printer off.
2.
Unplug the USB cable from the printer and the computer, then connect it again.
3.
Turn the printer on.
Check3 If you cannot resolve the problem, follow the procedure below to reinstall the
printer...

Page 467

Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu
Does Not Appear
If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm the
following.
Check1  Is Canon Easy-WebPrint EX  displayed on the Toolbars menu in the Internet
Explorer's  View menu?
If  Canon Easy-WebPrint EX  is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
latest Easy-WebPrint EX onto your computer from our website.
Note
•
If Easy-WebPrint EX is not...

Page 468

How to Update Printer Driver in Network EnvironmentDownload the latest printer driver in advance.
To obtain the latest printer driver, access our web site through the Internet and download the latest printer
driver for your model.
After uninstalling the printer driver, install the latest printer driver according to the regular procedure. When
the connection method selection screen is displayed, select  Use the printer with wireless LAN
connection . The printer will be detected automatically in the...

Page 469

Uninstalling IJ Network ToolFollow the procedure below to uninstall IJ Network Tool from your computer.
Important
•
Even if IJ Network Tool is uninstalled, you can print over network. However, you cannot change the
network settings over network.
•
Log into a user account with administrator privilege.
1.
Perform the procedure to uninstall IJ Network Tool.
•
In Windows 8.1 or Windows 8:
1.
Select  Control Panel  from the Settings charm on  Desktop > Programs  > Programs and
Features .
2.
Select Canon IJ...

Page 470

About Errors/Messages Displayed
If an Error Occurs
A Message Is Displayed
Error Message Appears on a PictBridge (Wireless LAN) Compliant Device
470
 
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