Canon Maxify Ib4020 User Guide

Obtaining the Latest Printer DriverBy updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.You can check the version of the printer driver by clicking the  About button on the  Maintenance tab.
You can access our website and download the latest printer driver for your model.
Important
•
You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
•
Before installing the latest printer driver, delete...

Deleting the Unnecessary Printer DriverThe printer driver which you no longer use can be deleted.When deleting the printer driver, first exit all programs that are running.
The procedure to delete the unnecessary printer driver is as follows:1.
Start the uninstaller
•
If you are using Windows 8.1 or Windows 8, from the Desktop charms, select  Settings -> Control
Panel  -> Programs  -> Programs and Features .
From the program list, select "XXX Printer Driver" (where "XXX" is your model...

Before Installing the Printer DriverThis section describes the items that you should check before installing the printer driver. You should also
refer to this section if the printer driver cannot be installed.
Checking the Printer Status•
Turn off the printer.
Checking the Personal Computer Settings
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Terminate all running applications.
•
Log on as a user who has the administrator account.
Important
•
Before installing the latest printer driver, delete the previously installed version .
Related Topics...

Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver and XPS printerdriver for your model.
The procedure for installing the downloaded printer driver is as follows:1.
Turn off the printer
2.
Start the installer
Double-click the icon of the downloaded file.
The installation program starts.
Important
•
In Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/warning dialog box may appear when starting, installing or uninstalling...

Paper setting for PrintingBy registering the paper size and the media type loaded in the cassette, you can prevent the printer from
misprinting by displaying the message before printing starts when the paper size or the media type of the
loaded paper differs from the print settings.•
When you load paper in the cassette:
The screen to register the cassette paper information is displayed.
Press the  OK button, then register the paper size and the media type according to the loaded paper.
Important
•
For...

When you start printing, a message is displayed.
Confirm the message, then press the OK button. When the screen to select the operation is displayed,
select one of the operations below.
Note
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Depending on the setting, the choices below may not be displayed.
Use cass. settings Select if you want to print on the paper loaded in the cassette without changing the paper settings.
For example, when the paper setting for printing is B5 and the cassette paper information registered
to the printer is A4, the...

Troubleshooting
The Printer Cannot Be Powered On
Printing Does Not Start
Paper Does Not Feed Properly/"No Paper" Error Occurs
Print Results Not Satisfactory
Ink Is Not Ejected
Paper Jams
If an Error Occurs
Search Each Function
Problems with Network Communication
Problems with Printing
Problems with Printing Quality
Problems with the Printer
Problems with Installation/Downloading
About Errors/Messages Displayed
If You Cannot Resolve the Problem
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Problems with Network Communication
Problems with the Printer While Using with Network
Cannot Detect a Printer on a Network
Other Problems with Network
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Problems with the Printer While Using with Network
The Printer Stopped Working Suddenly
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer
Printing Speed Is Slow
Cannot Use the Printer on Replacing an Access Point or Changing Its settings
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The Printer Stopped Working Suddenly
Cannot Communicate with the Printer After the Network Settings Are Changed
Cannot Communicate with the Printer over the Wireless LAN
Cannot Communicate with the Printer Using the Access Point Mode
Cannot Communicate with the Printer over the Wired LAN
Cannot Print from a Computer Connected to the Network
Cannot Communicate with the Printer After the Network Settings Are
Changed
It may take a while for the computer to obtain the IP address, or you may need to restart...