Canon Lbp 3460 User Guide

							6-28
Routine Maintenance
6
Moving the Printer
2Remove all the interface cables and the power cord from the 
printer.
3Pull out the paper cassette.
 
						

							6-29
Routine Maintenance
6
Moving the Printer
4Move the printer unit from the installation site.
From the front side, securely hold the printer by the lift handles located on the 
lower portion of the printer with both hands.
CAUTION
•This printer weighs approximately 16.2 kg without the paper cassette 
installed. Please be careful not to hurt your back or other portions of your 
body when carrying the printer.
 
						

							6-30
Routine Maintenance
6
Moving the Printer•
Be sure not to hold the printer by the front portion, back portion, or any 
portions other than the lift handles. If you do so, you may drop the printer, 
resulting in personal injury.
•Be sure to hold the printer from the front side when carrying it. If you hold 
the printer from the rear side, you may get off-balanced and drop the 
printer, resulting in personal injury.
•Do not carry the printer with the paper cassette attached. If you do so, the 
paper cassette may drop resulting in personal injury.
 
						

							6-31
Routine Maintenance
6
Moving the Printer
•
Do not carry the printer with the paper feeder installed. If you do so, the 
paper feeder may drop resulting in personal injury.
NOTE
If the optional paper feeder was previously installed in the printer, place the paper 
f
eeder on the new installation site before carrying the printer to the site. For details 
on the procedure for installing the paper feeder, see Getting Started Guide.
5Put the printer down carefully at the new installation site.
CAUTION
Put the printer down slowly and carefully. Be careful not to hurt your 
hands.
IMPORTANT
Secure sufficient space around the printer at the installation site so that you can 
install the optional accessories and connect cables.
6Set the paper cassette in the printer.
Push the paper cassette into the printer firmly until the front side of the paper 
cassette is flush with the front surface of the printer.
Cassette 1 Cassette 2
 
						

							6-32
Routine Maintenance
6
Moving the Printer
7Connect the interface cables except for the USB cable, and 
connect the power cord.
8Connect the USB cable.
●Transporting the Printer
When transporting the printer for reasons such as relocating, remove the toner 
cartridge and store the printer and the parts in the package that they came in 
with the protective materials attached in order to prevent them from being 
damaged while being transported.
If the original package and packing materials are not available, find an 
appropriate box and packing materials and pack the printer and the parts 
appropriately.
 
						

							6-33Handling the Printer
6
Routine Maintenance
Handling the Printer
This printer consists of various electronic and precise optical parts. Read the 
following section so that you can handle the printer properly.
IMPORTANT
•For details on how to handle the printer, also read Important Safety Instructions (See p. 
xvi).
•Do not place any heavy objects on the printer, trays, or covers. This may result in damage 
to the printer.
•Do not leave the front cover open longer than required. Exposing the printer to direct 
sunlight or strong light may result in deterioration in print quality.
•Av oid vibration while the printer is printing. This may result in deterioration in print quality.
•Be sure not to open the covers on the printer during printing. This may result in damage 
to the printer.
 
						

							6-34
Routine Maintenance
6
Handling the Printer•
Handle the front cover and face-up output tray gently when opening or closing them. 
F
ailure to do so may result in damage to the printer.
•If you want to spread a blanket on the printer to prevent dust from entering the printer, 
turn the power OFF and allow the printer to cool down sufficiently before covering the 
printer.
•If you do not plan to use the printer for a long period of time, unplug the power plug from 
the AC power outlet.
•Do not use or store the printer in a room where chemicals are used.
•The surroundings of the face-down output tray and face-up output tray are hot during 
printing or immediately after printing. When taking out of the paper or removing jammed 
paper, be careful not to touch the surroundings of the face-down output tray or face-up 
output tray.
 
						

							CHAPTER
7-1
7Troubleshooting
This chapter describes the remedies for problems such as a paper jam or an error message 
appearing.
When You Have Trouble Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . 7-2
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . .  . 7-4
Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . .7 -7
Message List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . .7-22
Service Call Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . . . . . . . . . . . . 7-3 4
When You Cannot Obtain Appropriate Printout Results . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
Problems with the Power or Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. .7-36
Problems with the Printout Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . 7-39
Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . . . . . . . . . . . .  . . . .7-42
 
						

							7-2When You Have Trouble Printing
Troubleshooting
7
When You Have Trouble Printing
Printing is 
impossible.
The layout  is skewed.
The print 
quality is 
deteriorated.
Yes
Yes
No No
No Yes
The paper setting is inappropriate.
See Help of the printer driver
The printing position is skewed.
See Adjusting the Printing Position on p. 6-19
The print setting in the application is inappropriate.
See the instruction manual supplied with your 
application
The process has been changed due to insufficient memory.
See Message List on p. 7-22
P
aper that cannot be used with this printer is being used.
See P aper Requirements on p. 3-2
The toner cartridge needs to be replaced soon.
See 
Replacing the Toner Cartridge on p. 6-2
Miscellaneous Problems
See Message List on p. 7-22
See Service Call Display on p. 7-34
See When You Cannot Obtain Appropriate Printout Results on p. 7-36
 
						

							7-3
Troubleshooting
7
When You Have Trouble Printing
An error 
message is being  displayed.
 is 
displayed.
The Job 
indicator on the  printer is blinking.
The printer is processing  the print data.
Please wait a moment.
Yes
Yes
Yes
Yes
No
No
No NoA message 
is being displayed  on the print monitor.
This printer is not selected for the printer destination.
The printer is OFF.
See Turning the Printer ON/OFF on p. 2-2
The printer is offline.
See Online and Offline on p. 2-7
The cable is not connected properly.
See Getting Started Guide
 is being displayed.
See Printing from the Paper Cassette on p. 3-21
See Printing from the Multi-purpose Tray on p. 3-38
 is being displayed.
See Paper Jams on p. 7-4
 is being displayed.
See Replacing the Toner Cartridge on p. 6-2
A service call is being displayed.
See Service Call Display on p. 7-34
Other error message is being displayed.
See Message List on p. 7-22
Cannot print because of the previous job remaining.
See Canceling a Job on p. 2-9