Canon Lbp 3300 User Guide

 
7-22 
Troubleshooting
 
7 
Paper Jams 
26
 
Hold the toner cartridge properly with the arrowed side facing 
up as shown in the figure.
 

 
7-23 
Troubleshooting
 
7 
Paper Jams 
27
 
Push the toner cartridge into the printer until it touches the 
back of the printer while aligning (A) on both sides of the 
toner cartridge with the toner cartridge guides inside the 
printer.
(A)
(A)
 

7-24
Troubleshooting
7
Paper Jams
28Close the front cover.
Holding the opening of the front cover, close it gently.
IMPORTANT
•If you cannot close the front cover, check if the toner cartridge is installed properly. 
If you try to close the front cover forcefully, this may result in damage to the printer.
•Do not leave the front cover open for a long time after installing the toner cartridge.
 

7-25Service Call Display
7
Troubleshooting
Service Call Display
When a problem has occurred and the printer does not work properly, the   
(Alarm) indicator (orange) comes on and the following service call appears in the 
Printer Status Window.
 

7-26
Troubleshooting
7
Service Call Display
Service CallCauseRemedy
A problem occurred in the 
fixing unit.See When a Fixing Unit Error 
Appears, on p. 7-27 to contact 
your local authorized Canon 
dealer.
A problem occurred in the 
scanner.See When a Scanner Error or 
Service Error Appears, on p. 7-
29 to cycle the power of the 
printer.
A problem occurred in the 
printer.See When a Scanner Error or 
Service Error Appears, on p. 7-
29 to cycle the power of the 
printer.
 

 
7-27 
Troubleshooting
 
7 
Service Call Display 
When a Fixing Unit Error Appears 
When a fixing unit error appears, contact your local authorized Canon dealer using 
the following procedure. 
1
 
Open the expansion slot cover. 
2
 
Turn the printer and computer OFF  
a 
, remove the USB cable  
b 
, and then disconnect the power plug from the AC power 
outlet  
c 
.
a
a
c
b
 

7-28
Troubleshooting
7
Service Call Display
IMPORTANT
Do not turn the printer ON after the fixing unit error appears, and the power of the 
printer is turned OFF.
3Close the expansion slot cover.
4Contact your local authorized Canon dealer.
When contacting your Canon dealer, please report the problems.
 

7-29
Troubleshooting
7
Service Call Display
When a Scanner Error or Service Error Appears
When a scanner error or service error appears, cycle the power of the printer using 
the following procedure. This may clear the message.
1Turn the power OFF, wait for 10 seconds or longer, and then 
turn it ON again.
If the message does not reappear, the printer can be used as normal. If the error 
message still appears, proceed to the next step.
2Note down the error code displayed in the Printer Status 
Window....

 
7-30 
Troubleshooting
 
7 
Service Call Display 
3
 
Open the expansion slot cover. 
4
 
Turn the printer and computer OFF  
a 
, remove the USB cable  
b 
, and then disconnect the power plug from the AC power 
outlet  
c 
.
a
a
c
b
 

7-31
Troubleshooting
7
Service Call Display
5Close the expansion slot cover.
6Contact your local authorized Canon dealer.
When contacting your Canon dealer, please report the problems and the error 
code that you have noted.