Canon LBP 2900 2900i User's Guide
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Paper Jams6-10 Troubleshooting 6 5Removing the jammed paper. ●If you can see the leading edge of the paper inside the printer ❑ Gently pull the paper up to clear the jam. ❑If the jam is difficult to clear, pull the paper out from the multi-purpose tray or manual feed tray.
Paper Jams6-11 Troubleshooting 6 IMPORTANT If you are pulling jammed paper out from the multi-purpose tray or manual feed tray, excess toner may stain the next sheet of paper that you print on. ●If you can see the tail edge of the paper inside the printer ❑ Hold the paper by both edges and slowly feed it downwards to clear the paper out.
Paper Jams6-12 Troubleshooting 6 ❑If the paper is difficult to pull out, pull on the leading edge of the paper as shown in the diagram a, then remove the paper from the output tray side b. IMPORTANT If you are pulling jammed paper out from the output tray side, excess toner may stain the next sheet of paper that you print on. a b
Paper Jams6-13 Troubleshooting 6 ●If you cannot see the leading edge or the tail edge of the paper ❑ Pull out the back end of the paper as shown in the diagram a, then hold the paper by both edges and feed it slowly down to clear the paper out of the printer b. a b
Paper Jams6-14 Troubleshooting 6 ❑If the paper is difficult to pull out, pull on the leading edge of the paper as shown in the diagram a, then remove the paper from the output tray side b. IMPORTANT If you are pulling jammed paper out from the output tray side, excess toner may stain the next sheet of paper that you print on. a b
Paper Jams6-15 Troubleshooting 6 6Load the paper so that the paper meets the rear paper guide. If the paper jam occurred while feeding from the manual feed tray, load paper into the manual feed tray. 7Take the toner cartridge out of the protective bag.
Paper Jams6-16 Troubleshooting 6 8Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer, and push the cartridge all the way to the back aa a a, then pull it down towards you bb b b. a b
Paper Jams6-17 Troubleshooting 6 9Close the top cover. IMPORTANT •If you cannot close the top cover, check that the toner cartridge is installed properly in the printer. If you close the top cover forcefully, the printer may be damaged. •Do not leave the top cover open for a long time after installing the toner cartridge.
Service Call6-18 Troubleshooting 6 Service Call If the printer has some kind of error such that it can no longer function properly, a service call is displayed as follows. Service CallCauseResolution The fixing unit is malfunctioning.Follow the procedure (see When a Fixing Unit Error Appears, on p. 6-19) and contact the store where you purchased the printer. The scanner is malfunctioning.Follow the procedure (see When a Scanner Error or Service Error Appears, on p. 6-20), then turn the power off and on.
Service Call6-19 Troubleshooting 6 When a Fixing Unit Error Appears If a fixing unit error is displayed, follow the procedure below then contact the store where you purchased the printer. 1Turn the printer and computer off aa a a, remove the USB cable bb b b, and disconnect the power plug from the power outlet cc c c. IMPORTANT If a fixing unit error appears, do not turn the printer on again after you have turned it off. 2Contact your local authorized Canon dealer. Describe the problems you are experiencing when you contact the dealer.The printer is malfunctioning.Follow the procedure (see When a Scanner Error or Service Error Appears, on p. 6-20), then turn the power off and on. Service CallCauseResolution a c b a