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Canon Ir 1600 User Guide

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Page 141

6-11Clearing Paper Jams
Troubleshooting
6
Clearing Paper Jams in the Stack Bypass
If a paper jam occurs in the stack bypass, the following display appears. Follow the procedure 
below to remove the jammed paper.
1Remove all paper from the stack bypass.
2Remove any jammed paper.
If you cannot remove the jammed paper, follow the procedure described in “Clearing Paper Jams in the 
Left Cover and the Fixing Unit,” on p. 6-4.
REC. PAPER JAM
 

Page 142

6-12When the Copied Output Using the Feeder Becomes Dirty
Troubleshooting
6
When the Copied Output Using the Feeder 
Becomes Dirty
When scanning the original using the feeder, some streaked lines which do not exist on the original 
may appear on the output.
If such lines appear, the original scanning area of the feeder may be dirty.
Follow the procedure described below to clean the original scanning area of the feeder.
IMPORTANT
•If the feeder scanning area is dirty, it may result in blemished print...

Page 143

6-13When the Copied Output Using the Feeder Becomes Dirty
Troubleshooting
6
2Clean the feeder scanning area with a cloth dampened with water.
3Close the feeder.
Scanning area
 

Page 144

6-14When a Error Code Between E500 and E585 Is Displayed
Troubleshooting
6
When a Error Code Between E500 and E585 
Is Displayed
When the following error codes are displayed, be sure to turn the main power off and turn it on 
again. If the same error code is displayed after performing the operation described above, consult 
your Canon service representative. If the service personnel instructs you to set the Staple Shift on/
off, follow the procedure below to perform the setting.
•E500
•E514
•E530
•E531...

Page 145

6-15When a Error Code Between E500 and E585 Is Displayed
Troubleshooting
6
3Press   or   to select , and press  .
When you press  , the  menu appears.
4Press   or   to select  or , and press  .
5Press   (Stop) to return to the standby mode.
ADJUST/CLEAN
2.USE STAPLE/SHIFT
USE STAPLE/SHIFT
ON
 

Page 146

6-16List of Error Messages
Troubleshooting
6
List of Error Messages
Self-diagnostic Display
The machine is equipped with the self-diagnostic function.
Self-diagnostic (error) messages appear on the display when:
•printing cannot be performed because of an operational error.
•you need to make a judgement or take some action during scanning or printing.
CHECK DOCUMENT
Cause A paper jam may have occurred in the feeder.
Remedy Remove the jammed document.
CHECK PRINTER
Cause The machine is detecting an error...

Page 147

6-17List of Error Messages
Troubleshooting
6
INCORRECT PAPER SIZE
Cause It is possible that the paper size detected automatically by the paper drawer does not 
match the actual paper size. Another possibility is that the paper size selected for the 
stack bypass in the  menu does not match the paper size 
actually set on the stack bypass.
Remedy Make sure the actual paper size matches the selected paper size. Set the correct 
paper size and open the front cover, then close it.
LOAD STAPLES
Cause There...

Page 148

Troubleshooting
6
6-18List of Error Messages
PLEASE WAIT
Cause This message is displayed when the main power is turned on. Also, when the machine 
is not ready to print, this display appears.
Remedy Wait until the message disappears.
PRINT LIMIT REACHED
Cause The machine is set to restrict the printing.
Remedy Enter the Department ID Management menu in the System Settings menu, open the 
 menu and change the maximum number of pages that can be 
printed.
REC. PAPER JAM
Cause  An original jam or paper jam...

Page 149

6-19List of Error Messages
Troubleshooting
6
SUPPLY REC. PAPER
Cause  The paper drawer is out of paper, or not inserted correctly.
Remedy Insert the paper drawer as far as it will go or load paper.
TONER EMPTY
Cause The toner cartridge has run out of toner.
Remedy Replace the toner cartridge.
WASTE TONER FULL/REPLACE THE DRUM
Cause The drum cartridge is filled with waste toner.
Remedy Replace the drum cartridge.
 

Page 150

6-20Service Call Message
Troubleshooting
6
Service Call Message
If a malfunction occurs to the machine, service call messages appear on the display.
WARNING
•Do not insert or unplug the power plug with wet hands, as this may result in electrical shock.
CAUTION
•Always grasp the plug portion when unplugging the power plug. Pulling on the power cord may expose or 
snap the core wire, or otherwise damage the power cord. If the cord is damaged, this could cause an electricity 
leak and result in a fire or...
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