Canon Imageclass D550 User Guide

							viii
   Maintenance  and  Inspections  
  WARNING 
•   When cleaning the machine, turn off the machine and computer, and unplug the interface cables and power plug. 
Failure to do so can result in a fire or electrical shock. 
•   Unplug the power plug from the AC power outlet  periodically and clean the area around the base of the 
power plug’s metal pins and the AC power outlet with a 
dry cloth to remove all dust and grime. In damp, dusty, 
or smoky locations, dust can build up around the power 
plug and become damp, which can cause a short circuit, 
resulting in a fire. 
•   Clean the machine with a well wrung out cloth dampened  with water or mild detergent diluted with water. Do not 
use alcohol, benzene, paint thinner, or other flammable 
substances. If flammable substances come into contact 
with electrical parts inside the machine, this may result in a 
fire or electrical shock. 
•   Some areas inside the machine are subject to high voltage.  When removing jammed paper or when inspecting inside 
of the machine, be careful not to allow necklaces, bracelets, 
or other metal objects to touch the inside of the machine, 
as this can result in burns or electrical shock. 
•   Do not dispose of used toner cartridges in open flames.  This may cause the toner remaining inside the cartridges to 
ignite, resulting in burns or fire. 
•   Confirm that the power plug or power connector is inserted  completely after cleaning the machine. Failure to do so can 
result in an overheating and fire. 
•   Check the power cord and plug regularly. The following  conditions may result in fire, so please contact your local 
authorized Canon dealer or the Canon help line. 
 
-  There are burn marks on the power plug. 
 
-  The blade on the power plug is deformed or broken. 
 
-  The power is turned OFF or ON when bending the power 
cord. 
 
-  The coating of the power cord is damaged, cracked, or 
dented. 
 
-  A part of the power cord becomes hot. 
•   Check regularly that the power cord and plug are not  handled in the following manner. Failure to do so can result 
in a fire or electrical shock. 
 -  The power connector is loosened. 
 
-  Stress is being applied to the power cord by a heavy 
object or by fixing it with staples. 
 -  The power plug is loosened. 
 -  The power cord is tied in a bundle. 
 -  A part of the power cord is put in an aisle. 
 
-  The power cord is put in front of the heating appliance. 
  CAUTION 
•   The fixing unit and its surroundings inside the machine 
become hot during use. When removing jammed paper or 
when inspecting the inside of the machine, do not touch 
the fixing unit and its surroundings, as this may result in 
burns. 
    
•   When removing jammed paper or when inspecting the 
inside of the machine, do not expose yourself to the heat 
emitted from the fixing unit and its surroundings for a 
prolonged period of time. Doing so may result in low 
temperature burns, even though you did not touch the 
fixing unit and its surroundings directly, as this may result 
in burns. 
•   If paper is jammed, remove the jammed paper so that  any pieces of paper do not remain inside the machine 
according to the displayed message. Also, do not put your 
hand in an area other than indicated areas, as this may 
result in personal injuries or burns. 
•   When removing jammed paper or replacing a toner  cartridge, be careful not to get any toner on your hands or 
clothing, as this will dirty your hands or clothing. If toner 
gets on your hands or clothing, wash them immediately 
with cold water. Washing with warm water sets the toner, 
making it impossible to remove the toner stains. 
•   When removing jammed paper, be careful not to allow the  toner on the paper to scatter. The toner may get into your 
eyes or mouth. If toner gets into your eyes or mouth, wash 
them immediately with cold water and consult a physician. 
•   When loading paper or removing jammed documents or  paper, be careful not to cut your hands with the edges of 
the paper. 
•   When removing a toner cartridge, remove the toner  cartridge carefully so as to prevent the toner from 
scattering and getting into your eyes or mouth. If toner gets 
into your eyes or mouth, wash them immediately with cold 
water and consult a physician. 
•   Do not attempt to disassemble the toner cartridge. The  toner may scatter and get into your eyes or mouth. If toner 
gets into your eyes or mouth, wash them immediately with 
cold water and consult a physician. 
•   If toner leaks from the toner cartridge, be careful not to  inhale the toner or allow it to come into direct contact with 
your skin. If the toner comes into contact with your skin, 
wash with soap. If the skin becomes irritated or you inhale 
the toner, consult a physician immediately. 
 
						

							ix
 Consumables 
  WARNING 
•   Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. 
•   Do not store toner cartridges or paper in a location exposed  to open flames. This may cause the toner or paper to ignite, 
resulting in burns or fire. 
•   When disposing of a toner cartridge, place the toner  cartridge into a bag to prevent the toner from scattering, 
and then dispose of the toner cartridge according to local 
regulations. 
  CAUTION 
•   Keep the toner cartridges and other consumables out of the reach of small children. If the toner or other parts are 
ingested, consult a physician immediately. 
•   Do not attempt to disassemble the toner cartridge. The  toner may scatter and get into your eyes or mouth. If toner 
gets into your eyes or mouth, wash them immediately with 
cold water and consult a physician. 
•   If toner leaks from the toner cartridge, be careful not to  inhale the toner or allow it to come into direct contact with 
your skin. If the toner comes into contact with your skin, 
wash with soap. If the skin becomes irritated or you inhale 
the toner, consult a physician immediately. 
•   Do not pull out the sealing tape forcefully or stop at  midpoint, as this may cause toner to spill out. If toner gets 
into your eyes or mouth, wash them immediately with cold 
water and consult a physician. 
 Others 
  WARNING 
•   If you are using a cardiac pacemaker  
 This machine generates a low level magnetic field. If you 
use a cardiac pacemaker and feel abnormalities, please 
move away from this machine and consult your physician 
immediately. 
 
						

							x
 Installation Requirements and Handling 
 In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions. 
Also, read the remarks carefully. 
 Temperature and Humidity Conditions 
•   Temperature range: 50 to 86°F (10 to 30°C) 
•   Humidity range: 20 to 80 % RH (no condensation) 
  IMPORTANT 
 Protecting the machine from condensation •   To prevent condensation from forming inside the machine  in the following cases, let the machine adjust to the 
ambient temperature and humidity for at least two hours 
before use. 
 
-  When the room where the machine is installed is heated 
rapidly 
 
-  When the machine is moved from a cool or dry location 
to a hot or humid location 
•   If water droplets (condensation) form inside the machine,  this can result in paper jams or poor print quality. 
 When using an ultrasonic humidifier 
 When you are using an ultrasonic humidifier, it is therefore 
recommended that you use purified water or other water that 
is free of impurities. 
 If you use tap water or well water, impurities in the water will 
be dispersed through the air. This can be trapped inside the 
machine, causing degradation in print quality. 
 Power Supply Requirements  
 120 to 127 V, 60 Hz 
  IMPORTANT 
 Precautions when connecting the power cord 
•   Do not connect this machine to an uninterruptible power  source. 
•   Use an AC power outlet exclusively for the machine. Do not  use the other sockets of the AC power outlet. 
•   Do not plug the power plug into the auxiliary outlet on a  computer. 
 Do not use the same AC power outlet for both the machine 
and any of the following equipment. 
 
-  Copy  machine 
 
-  Air  conditioner 
 
-  Shredder 
 
-  Equipment that consumes a large amount of electricity 
 
-  Equipment that generates electrical noise 
•   When unplugging the power cord, keep interval of 5  seconds or more before plugging it again. 
 Miscellaneous  precautions 
•   The maximum power consumption of the machine is  1,090 W or less. 
•   Electrical noise or a dramatic drop in supplied voltage may  cause the machine or computer to operate incorrectly or 
lose data. 
 Installation  Requirements  
•   A location with sufficient space 
•   A location with good ventilation 
•   A location with a flat, even surface 
•   A location able to fully support the weight of the machine 
  IMPORTANT 
 Do not install the machine in the following locations, as 
this may result in damage to the machine. 
•   A location subject to dramatic changes in temperature or  humidity 
•   A location subject to condensation 
•   A poorly ventilated location   (If you use the machine for a long time or to perform a large 
amount of printing in a poorly ventilated room, the ozone 
or other odors generated by the machine may create an 
uncomfortable working environment. In addition, chemical 
particles are dispersed during printing; therefore, it is 
important to provide adequate ventilation.) 
•   A location near equipment that generates magnetic or  electromagnetic waves 
•   A laboratory or location where chemical reactions occur 
•   A location exposed to salt air, corrosive gases, or toxic gases 
•   A location, such as on a carpet or mat, that may warp from  the weight of the machine or where the machine is liable 
to sink. 
 Installation  Space  
 Required installation space 
  
 
31 5/8 (804 mm)
Feeder
coverFeeder
cover
Paper
cassette24 7/8
(631 mm) 30
(763 mm)
4 (100 mm) 4 (100 mm)
4 (100 mm)
4
(100 mm) 4
(100 mm)
 
  
 
						

							xi
 Maintenance and Inspections  
  IMPORTANT 
•   Follow the instructions in the caution label attached to this machine. 
•   Avoid shaking or applying a shock to this machine. 
•   To prevent a paper jam, do not turn the power ON/OFF,  open/close the operation panel or rear cover, and load/
unload paper in the middle of printing operation. 
•   Be sure to remove the toner cartridge from the machine  when transporting the machine to a distance. 
•   To avoid exposing the toner cartridge to light, place it in the  protective bag included with this machine or wrap it in a 
thick cloth. 
•   Clean this machine regularly. If this machine becomes  dusty, it may operate improperly. 
•   The repairing parts and toner cartridges for the machine  will be available for at least seven (7) years after production 
of this machine model has been discontinued. 
 Customer  Support 
 Customer Support (U.S.A.) 
 Your machine is designed with the latest technology to 
provide trouble-free operation. If you encounter a problem 
with the machine’s operation, try to solve it by using the 
information in Chapter 9. If you cannot solve the problem 
or if you think your machine needs servicing, contact Canon 
Customer Care Center at 1-800-OK-CANON between the hours 
of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line 
support for 24 hours is also available at the website.  
 http://www.canontechsupport.com/ 
 Customer Support (Canada) 
 Canon Canada Inc., offers a full range of customer technical 
support options*: 
•   For step-by-step troubleshooting, e-mail technical support,  the latest driver or document downloads, and answers to 
frequently asked questions, visit http://www.canon.ca/  
•   Free live technical support 9 A.M. to 8 P.M. EST Monday  through Friday (excluding holidays) for products still under 
warranty 1-800-OK-CANON 
•   For the location of the authorized service facility nearest  you, visit http://www.canon.ca/ or 1-800-OK-CANON 
•   If the problem cannot be corrected by using one of the  above technical support options, repair options are 
available at the time of your call to the live technical 
support number above or via the website at 
http://www.canon.ca/ 
*   Support program specifics are subject to change without notice. 
 
						

							xii
 Legal  Notices 
 International ENERGY STAR Program 
As an ENERGY STAR® Partner, Canon U.S.A., Inc. has 
determined that this product meets the ENERGY 
STAR Program for energy efficiency.
The International ENERGY STAR Office Equipment 
Program is an international program that promotes 
energy saving through the use of computers and 
other office equipment.
The program backs the development and 
dissemination of products with functions that 
effectively reduce energy consumption. It is an 
open system in which business proprietors can 
participate voluntarily.
The targeted products are office equipment, such 
as computers, displays, printers, facsimiles, and 
copiers. The standards and logos are uniform 
among participating nations.
 IPv6 Ready Logo 
The protocol stack included in this machine has 
obtained the IPv6 Ready Logo Phase-1 established 
by the IPv6 Forum.
 Trademarks  
 Canon, the Canon logo, and imageCLASS are registered 
trademarks of Canon Inc. in the United States and may also be 
trademarks or registered trademarks in other countries. 
 Apple, Mac OS, and Macintosh are trademarks or registered 
trademarks of Apple Inc. in the U.S. and/or other countries. 
 Microsoft, Windows and Windows Vista are either trademarks 
or registered trademarks of Microsoft Corporation in the 
United States and/or other countries. 
 All other product and brand names are registered trademarks, 
trademarks or service marks of their respective owners. 
 Copyright  
 © 2011 by Canon Inc. All rights reserved. 
 No part of this publication may be reproduced, transmitted, 
transcribed, stored in a retrieval system, or translated into any 
language or computer language in any form or by any means, 
electronic, mechanical, magnetic, optical, chemical, manual, or 
otherwise, without the prior written permission of Canon Inc.  
 Third Party Software  
 A. This Canon product (the “PRODUCT”) includes third-party 
software modules. Use and distribution of these software 
modules (the “SOFTWARE”) are subject to the conditions 
below. 
 (1) You agree that you will comply with any applicable export  control laws, restrictions or regulations of the countries 
involved in the event that this product including the 
SOFTWARE is shipped, transferred or exported into any 
country.  
  
 (2) Rights holders of the SOFTWARE retain in all respects the  title, ownership and intellectual property rights in and to 
the SOFTWARE. Except as expressly provided herein, no 
license or right, expressed or implied, is hereby conveyed or 
granted by rights holders of the SOFTWARE to you for any 
intellectual property of rights holders of the SOFTWARE. 
 (3) You may use the SOFTWARE solely for use with the  PRODUCT. 
 (4) You may not assign, sublicense, market, distribute, or  transfer the SOFTWARE to any third party without prior 
written consent of rights holders of the SOFTWARE. 
 (5) Notwithstanding the foregoing, you may transfer the  SOFTWARE only when (a) you assign to a transferee all of 
your rights to the PRODUCT and all rights and obligations 
under the conditions governing the SOFTWARE and 
PRODUCT and (b) such transferee agrees in writing to be 
bound by all these conditions. 
 (6) You may not decrypt, decompile, reverse engineer,  disassemble or otherwise reduce the code of the 
SOFTWARE to human readable form. 
 (7) You may not modify, adapt, translate, rent, lease or loan  the SOFTWARE or create derivative works based on the 
SOFTWARE. 
 (8) You are not entitled to remove or make separate copies of  the SOFTWARE from the PRODUCT. 
 (9) The human-readable portion (the source code) of the  SOFTWARE is not licensed to you. 
 B. Notwithstanding A above, in case any other license 
conditions accompany third-party software modules, these 
software modules are subject to these other conditions, as 
well. 
  
 ACCEPTANCE 
 THE TERMS OF THIS THIRD PARTY SOFTWARE STATED HERE 
OR IN RELATED WARRANTY PROVISIONS SHALL BE DEEMED 
ACCEPTED UPON YOUR USE OF THE PRODUCT FOR ONE OR 
MORE OF ITS NORMAL PURPOSES, IF THERE HAS BEEN NO 
OTHER PRIOR EXPRESS ACCEPTANCE.   
 THE TERMS OF THIS THIRD PARTY SOFTWARE GOVERN THE 
THIRD PARTY SOFTWARE AS DELIVERED WITH THE PRODUCT 
AND ALL UPDATED VERSIONS OF THE THIRD PARTY SOFTWARE 
PROVIDED UNDER MAINTENANCE AGREEMENTS OR OTHER 
SERVICE ARRANGEMENTS FOR THE PRODUCT WITH CANON 
USA OR CANON CANADA OR THEIR RESPECTIVE AUTHORIZED 
SERVICE ORGANIZATIONS. 
 The Software Subjected to Other Conditions 
 Please refer to eManual on a CD-ROM bundled with this 
product, for more detail and corresponding license conditions. 
 
						

							xiii
 Disclaimers  
 The information in this document is subject to change without 
notice. 
 CANON INC. MAKES NO WARRANTY OF ANY KIND WITH 
REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, 
EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT 
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, 
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE 
OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE 
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL 
DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES 
RESULTING FROM THE USE OF THIS MATERIAL. 
 For CA, USA only 
 Included battery contains Perchlorate Material - special 
handling may apply. 
 See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for 
details. 
 Legal Limitations on the Usage of Your Product and the Use of Images 
 Using your product to scan, print or otherwise reproduce 
certain documents, and the use of such images as scanned, 
printed or otherwise reproduced by your product, may be 
prohibited by law and may result in criminal and/or civil 
liability. 
 A non-exhaustive list of these documents is set forth below. 
This list is intended to be a guide only. If you are uncertain 
about the legality of using your product to scan, print or 
otherwise reproduce any particular document, and/or of the 
use of the images scanned, printed or otherwise reproduced, 
you should consult in advance with your legal advisor for 
guidance. •  Paper Money 
•  Money Orders 
•   Certificates of Deposit 
•   Postage Stamps (canceled or uncanceled) 
•   Identifying Badges or Insignias 
•   Selective Service or Draft Papers 
•   Checks or Drafts Issued by Governmental Agencies 
•   Motor Vehicle Licenses and Certificates of Title 
•  Travelers Checks 
•  Food Stamps 
•  Passports 
•  Immigration Papers 
•   Internal Revenue Stamps (canceled or uncanceled) 
•   Bonds or Other Certificates of Indebtedness 
•  Stock Certificates 
•   Copyrighted Works/Works of Art without Permission of  Copyright Owner 
 FCC (Federal Communications Commission) 
 imageCLASS D550: F159400 
  
 This device complies with Part 15 of the FCC Rules. Operation 
 is subject to the following two conditions: 
 (1) This device may not cause harmful interference, and 
 (2) This device must accept any interference received, 
including interference that may cause undesired operation.   This equipment has been tested and found to comply 
with the limits for a class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses and 
can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference 
to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to 
try to correct the interference by one or more of the following 
measures: 
•   Reorient or relocate the receiving antenna. 
•   Increase the separation between the equipment and  receiver. 
•   Connect the equipment to an outlet on a circuit different  from that to which the receiver is connected. 
•   Consult the dealer or an experienced radio/TV technician  for help. 
 Use of shielded cable is required to comply with class B limits 
in Subpart B of Part 15 of the FCC Rules. Do not make any 
changes or modifications to the equipment unless otherwise 
specified in this manual. If you make such changes or 
modifications, you could be required to stop operation of the 
equipment. 
 Canon U.S.A., Inc. 
 One Canon Plaza, Lake Success, NY 11042, U.S.A. 
 TEL No. 1-800-OK-CANON 
  
 
						

							xiv
 This machine complies with 21 CFR Chapter 1 Subchapter J as 
a Class 1 laser product under the U.S. Department of Health 
and Human Services (DHHS) Radiation Performance Standard 
according to the Radiation Control for Health and Safety 
Act of 1968. This means that the machine does not produce 
hazardous radiation. 
 Since radiation emitted inside the machine is completely 
confined within protective housings and external covers, the 
laser beam cannot escape from the machine during any phase 
of user operation. 
 CDRH  Regulations 
 The Center for Devices and Radiological Health (CDRH) of the 
U.S. Food and Drug Administration implemented regulations 
for laser products on August 2, 1976. These regulations 
apply to laser products manufactured from August 1, 1976. 
Compliance is mandatory for products marketed in the United 
States. 
  CAUTION 
 Use of controls, adjustments, or performance of procedures 
other than those specified in this manual may result in 
hazardous radiation exposure. 
  
 The label is attached to the laser scanner machine inside the 
 machine and is not in a user access area. 
  
 
 
 Laser  Safety 
 
						

							xv
 
						

							1-1
Chapter
1
  Before Using the Machine  
 This category describes the features of the machine and its useful functions. 
Names and Functions on Each Part of 
the Machine  1-2
Front Side 1-2
Back Side  1-3
Interior 1-3
Multi-purpose Tray  1-4
Paper Cassette  1-4
Operation Panel  1-5
LCD (Standby Mode)  1-6
Copy Mode  1-6
Scan Mode  1-6
Navigating the Menu 1-7
Entering the Menu Screen  1-7
Scrolling Through Menu Items  1-7
Selecting a Menu Item  1-7
Specifying values using the navigation keys  1-8
Returning to the Default Screen  1-8
Text Input Method 1-9
Entering text, symbols, and numbers  1-9
Deleting text, symbols, and numbers  1-9
Setting the Sleep Timer 1-10
Setting the Current Date and Time  1-11
 
						

							1-2
Before Using the Machine
 This section describes the parts and functions of the machine. 
 Front  Side 
 (15)
(1)(2)
(3) (4)
(10)
(11)
(13) (14)
(5)
(6)
(7)
(8)
(9)
(12)  
 Names and Functions on Each Part of the Machine 
 (1)  Document  guides  
 Adjust to the width of the document. 
 (2)  Feeder  cover  
 Open this cover to clear paper jams. 
 (3)  Lift  handles 
 Hold this handle to lift or transport the machine. 
 (4)  Tray  extension  
 Pull out the tray extension when the paper is hanging out of the 
document feeder tray such as Legal size paper. 
 (5)  Document feeder tray  
 Place documents here. 
 (6)  Document return tray 
 Documents are returned here. 
 (7)  Operation  panel  
 Controls the machine using this panel. 
 
 “Operation Panel” (àP.1-5) 
 (8)  Output  tray  
 Copies and printed documents are output here. 
 (9)  Paper  cassette  
 Load paper here. 
 
 “Paper Cassette” (àP.1-4) 
 (10)  Feeder 
 The feeder can automatically scan documents continuously. 
 (11)  Scanning  area  
 Scans documents from the feeder. 
 (12)  Output tray extension 
 Extends the tray for large paper sizes. 
 (13)  Paper  stopper 
 Prevents paper from falling from the output tray. 
 (14)  Platen  glass  
 Place a document here. 
 (15)  Ventilation  slots 
 Allows inside of the machine to cool down. 
 Leave enough space around the machine to allow heat to 
escape sufficiently.