Canon Imageclass D550 User Guide

							7-15
Troubleshooting
 Unevenness may appear when thin lines are printed. 
Solution 
Change the  setting to  from the operation panel. e-Manual à Maintenance à Special Mode
*  If you use this mode, the following problems may occur. •  The output is less fine.
•  Toner smears even on unnecessary parts.
•  Toner consumption increases.
  
  
 White Specks Appear 
   
 Perform one of the following solutions according to the cause. 
  
  Appropriate paper is not being used. 
SolutionReplace the paper with which can be used with this printer. “Paper Requirements” (àP.2-6)
  
  Damp paper is used. 
SolutionReplace the paper with new paper in an unopened package. “Paper Requirements” (àP.2-6)
  
  The drum in the toner cartridge is deteriorated. 
SolutionReplace the toner cartridge with a new one. “Replacing the Toner Cartridge” ( àP.6-9)
  
  When you print a document of highly contrasting density, white specks may appear on the outlines of the text or 
images. 
Solution 
Change the [Special Print Mode] setting to [Special Settings 2] from the printer driver. e-Manual à Maintenance à Special Mode
*  When [Special Settings 2] is selected, printing density is lower than when [Off ] or [Special Settings 1] is selected.  Also, text or lines may be less clear.
  
   The Toner Does Not Fix onto the Paper Well 
  
 Perform one of the following solutions according to the cause. 
  
 
 
						

							7-16
Troubleshooting
 Paper type setting is not specified properly. 
Solution
Properly specify the paper type setting.*  If you are using coarse paper, select one of the followings. •  
•  
•  
 “Setting a Paper Size and Type” (àP.2-14)
  
  Appropriate paper is not being used. 
SolutionReplace the paper with which can be used with this printer. “Paper Requirements” (àP.2-6)
  
  Depending on the environment (in low temperature environments), toner may not be fixed sufficiently, and 
output may be less clear. 
Solution 
Change the  setting to  from the operation panel. e-Manual à Maintenance à Special Mode
*  Change of environment may improve the toner fixation, even without changing the setting.
*  If you use this mode, printing speed becomes slow.
  
  
 The Printed Paper Has Vertical Streaks 
  
 Perform one of the following solutions according to the cause. 
  
  Depending on the paper type or the operating environment, vertical streaks may appear on the printed paper. 
Solution 1Replace the paper with new paper in an unopened package. “Paper Requirements” (àP.2-6)
Solution 2
When copying
Change the  setting from the operation panel.
When printing from a computer
Change the [Special Print Adjustment] setting from the print driver.
 e-Manual à Maintenance à Special Mode
The level of improvement according to the setting option is as following.
 à  à  à  à 
(low)
 (high)
*  Change of paper type or environment may reduce the streaks, even without changing the setting.
*  As you select an option that has higher effect, printing density becomes lower. Outlines of printed text or images  may be less clear, or images may be slightly jagged.
Solution 3
Change the  setting to  from the print driver. e-Manual à Maintenance à Special Mode
*  Change of paper type or environment may reduce the streaks, even without changing the setting.
*  This mode is more effective than , however, printing speed becomes slow.
*  This mode has higher priority than .
  
 
 
						

							7-17
Troubleshooting
 The toner cartridge was replaced, or the printer was not printed for a long period of time. 
Solution
Change the  setting from the operation panel. e-Manual à Maintenance à Special Mode
The level of improvement according to the setting option is as following.
 à  à  à 
(low)
 (high)
*  Change of paper type or environment may reduce the streaks, even without changing the setting.
*  As you select an option that has higher effect, printing speed becomes slower.
  
  
 Smudge Marks of Spattering Toner Appear around the Text or Patterns 
  
 Perform one of the following solutions according to the cause. 
  
  Appropriate paper is not being used. 
SolutionReplace the paper with which can be used with this printer. “Paper Requirements” (àP.2-6)
  
  Depending on the paper type (especially for heavy paper) or the operating environment (especially in dry 
environments), smudge marks of spattering toner may appear. 
Solution 
Change the  settings to  from the operation panel. e-Manual à Maintenance à Special Mode
*  Maintain this setting  in normal conditions. Change the setting only when the problems mentioned above  occur.
*  If you use this mode, printing quality may become lower depending on the paper type (especially for thin paper) or  environment (especially in wet environments)
  
  
 The Overall Print Result Is Dark 
  
 Perform one of the following solutions according to the cause. 
  
  The copy density is not properly set. 
Solution
Adjust the  or  lower from the operation panel. “Adjusting the Density” (àP.3-4) e-Manual à Copy à Adjusting the Density à Finely Adjusting the Density
  
 
 
						

							7-18
Troubleshooting
 The machine is exposed to direct sunlight or strong light .
SolutionMove the machine. e-Manual à Maintenance à Transporting the Machine
  
  
   Copied Lines and Text Appear Faded 
 



	






	








	






	




 
 Perform the following procedure. 
  
   is set to  (default). 
SolutionSet  to , and then try to copy again. “Selecting Image Quality (Copy)” (àP.3-4)
  
 Printed Bar Codes Cannot Be Scanned 
  
 Perform the following procedure.   
  When printing a bar code with the default printing preferences, the bar code may not be able to 
be scanned. 
Solution
Change the [Special Print Mode] setting to [Special Settings 1] from the print driver. e-Manual à Maintenance à Special Mode
*  When [Special Settings 1] is selected, printing density is lower than when [Off ] is selected. Also, text or lines may be  less clear.
  
  
 Paper Jams Occur Frequently When Performing 2-Sided Printing 
 Perform the following procedure. 
 Depending on the paper type (especially for thin paper or curled paper), paper jams occur frequently when 
performing 2-sided printing.
Solution
Change the  settings from the operation panel. e-Manual à Maintenance à Special Mode
*  Maintain this setting  in normal conditions. Change the setting only when the problems mentioned above  occur.
*  If you use this mode when you are not using thin paper, images may become white.
 
						

							8-1
Chapter
8
  Registering/Setting  the  Various  Functions  
 You can set or change machine functions from the setting menu according to your purpose.  
Setting Menu List 8-2
Printing a User Data List  8-2
Contents of the Setting Menu  8-2
 
						

							8-2
Registering/Setting the Various Functions
 Printing a User Data List 
 Contents of the Setting Menu  
 
P. 1 - 1 1
Timer Settings
YYYY MM/DD
MM/DD/YYYYDD/MM YYYYDate Display Type
Time&Date Settings
This area represents the first hierarchy in the menu.
This area represents hierarchies for setting item.
This area represents 
hierarchies for setting values.
The setting values with the 
gray background or of the 
boldface represents the default 
settings.
These represents reference areas in this manual. 
For the items with the       icon, see the e-Manual.
Returns to the previous hierarchy.
Proceeds to the next hierarchy.
Selects an upper item/setting value.
Selects a lower item/setting value.
Proceeds to the next hierarchy. Also, a setting 
value is determined, and an operation is performed.
* When  appears in the screen, you need to select   and press [OK] after specifying the setting.
Returns to the previous hierarchy.
Cancels the setting and returns to the initial screen.
Menu Operations
Back
Reset
Viewing the Route Map
Register the size and type of the paper 
to be used.
You can also register a custom paper 
size.
[Paper Settings] key
Configure the machine settings.
You can perform adjustment and 
cleaning.
[Menu] key
 
 Setting Menu List  
 To see the contents of current settings, print out user’s data list. 
 
Keys to be used for this operation
Menu
OK  
 1 Press [] (Menu). 
 2 Press [] or [] to select , and 
then press [OK]. 
     
Menu
 Timer Settings
 Copy Settings
 Adjustment/Maintena
...
 User Data List  
 3  Ensure that the paper is loaded, and then press 
[OK]. 
 Load the paper indicated in the display. 
     
Supported paper:
Size: A4, LTR
OK
 
 4 Press [] to select , and then press [OK]. 
 Printing  starts. 
     
Print user data
list?
No
Yes 
 5 Press [] (Report) to close  screen. 
 
						

							8-3
Registering/Setting the Various Functions
 
Keys to be used for this operation
Keys to be used for this operation
12
OffOn
Copy
OffOn
Print
Special Mode D
Clean Fixing Unit Off
On
Special Mode I
OffOn
Special Mode J
OffOn
Special Mode K
P. 6 - 3
Off
Daylight Savings Current Time Settings
On
- Start (M/W/D)
- End (M/W/D)
Off
Mode 1
Mode 2 Mode 3
Mode 4
Special Processing
Adjustment/Maintenance
Off
OnSpecial Mode U
OffOnSpecial Mode C
Off
Mode 1
Mode 2
Mode 3Special Mode V
Off
Mode 1
Mode 2
Mode 3Special Mode B Special Mode Z
CD-ROM
Continues to the upper right
Toner Saver Mode
Paper Feed Method Switch Gram
Pound
Gram/Pound Switch
OffOn
Copy
Print Speed PriorityPrint Side Priority
Multi-Purpose Tray
Print Speed PriorityPrint Side Priority
Drawer 1 Normal
Fast
1 to 2 to 5 (seconds)
Message Display Time
Slow
Scrolling Speed
CD-ROM
P. 6 - 7
Menu
12

Press [Menu].
The setting menu is displayed.
Preferences
Paper Settings

Press [Paper Settings].
Setting a Paper Size and Type (P. 2-16)
Display Settings
CopyScan
Status Monitor/Cancel
EnglishFrench
Portuguese Spanish Off
On
Select Default Screen
Language Status Monitor/Cancel Device Priority
CD-ROM
-2 to 0 to +2
OffOn
Invert Screen Colors
mm
Inch
mm/Inch Entry SwitchContrast
Continues from the lower left
Continues to the next page
10 to 240 (minutes)
Sleep Timer
0=Off
1 to 2 to 9 (minutes)
Auto Reset Timer
Default Screen
Selected Screen
Screen After Auto  Reset
0=Off
1 to 5 to 60 (minutes)
Auto Offline Time
CD-ROM
CD-ROM
CD-ROM
P.1-10
-4 to 0 to +4
Correct Density
Copy Settings
Change Defaults
CD-ROM
P. 3 - 9
Timer Settings
Time & Date Settings
12 Hour (AM/PM)24 Hour
12/24 Hour Clock DD/MM YYYY
YYYY MM/DD MM/DD/YYYY
Date Display TypeP. 1 - 1 1
 
 
						

							8-4
Registering/Setting the Various Functions
 
System Manager Information Settings
System Manager PIN: Up to seven digits
CD-ROM
Select Country/RegionUnited States (US)
Canada (CA)
Brazil (BR)
Mexico (MX) Other
Preferences
Timer Settings
Copy Settings
Initialize Menu
Continues from the previous page
CD-ROM
CD-ROM
CD-ROM
USB Device On/Off Off
On
Update FirmwareCD-ROM
USB Device On/Off Initialize All
Initialize System SettingsSystem Manager Information SettingsCD-ROM
Special Processing
Initialize AllCD-ROM
CD-ROM
System Management Settings User Data List
 
 
						

							9-1
Chapter
9
  Appendix  
 This section describes the specifications of the machine and information for Macintosh users. 
Main Specifications 9-2
Machine Specifications  9-2
Copy Specifications  9-2
Printer Specification  9-2
Scanner Specifications  9-3
For Macintosh Users 9-4
Displaying Driver Guides (PDF Files)  9-4
Displaying a Driver’s Help System  9-4
Content of the e-Manual about Features that Are 
Unavailable on the Macintosh  9-4
Index 9-5
 
						

							9-2
Appendix
 Machine  Specifications  
Machine Specifications
TypePersonal Desktop
Power Supply 120 to 127 V, 60 Hz (Power requirements 
differ depending on the country in which 
you purchased the product.)
Power Consumption •  Maximum: 1,090 W or less
Average consumption during standby 
mode: Approx. 10 W
Average consumption during sleep mode: 
Approx. 3 W
Warm-up Time •  10 seconds or less*
(Temperature: 68 °F (20 °C), 
humidity: 65% RH ; 
from when the machine is turned on with 
the power switch to when the standby 
display appears)
*  Warm-up time may vary depending on the condition and environment around 
the machine.
Weight Main unit (including toner cartridge): 
Approx. 28.7 lb (13.0 kg)
Dimensions
(W x L x H) 15 3/8” x 16 7/8” x 14 1/4” 
(390 mm x 429 mm x 361 mm)
Installation Space 
(W x L x H) 24 7/8” x 31 5/8” x 30” 
(631 mm x 804 mm x 763 mm)
Environmental 
Conditions Temperature: 50 to 86°F (10 to 30°C)
Humidity: 20% to 80% RH (no condensation)
Acceptable 
Documents “Document Requirements ” (àP.2-2)
Acceptable Paper 
Stock “Paper Requirements” (àP.2-6) 
Printable Range “Printable Range” (àP.2-8) 
Scanning Range “Scanning Range” (àP.2-3)
  
 Copy  Specifications  
Copy Specifications
Scanning Resolution•  Text/Photo (High Speed): 300 dpi x 300 
dpi
•  Text/Photo, Photo, Text: 600 dpi x 600 dpi
Output Resolution 600 dpi x 600 dpi
Copy Ratio •  Direct 1:1 ± 1.0 %
•  Enlargement 1:4.00, 1:2.00, 1:1.29
•  Reduction 1:0.78, 1:0.64, 1:0.50, 1:0.25
•  Zoom 0.25 to 4.00, 1% increments
Copy Speed (Letter 
Plain Direct)* 26 cpm
Successive Copying 
Capacity Maximum 99 copies
First Copy Time 
(Letter) • Platen glass
8.7 seconds or less
• Feeder 14 seconds or less
*   Speed when using Letter size Plain paper and copying the same  data continuously. Depending on the type, size, or feeding 
direction of the paper, such as when using small size paper, copy 
speed may become slower. Also, operation may pause or become 
slow to readjust the temperature or print quality of the machine, 
when copying continuously. 
  
 Printer  Specification  
Printer Specification
Printing Method Indirect electrostatic system (On-demand 
fixing)
Paper Capacity Multi-purpose tray: 1 sheet (16 to 21 lb 
Bond (60 to 80 g/m²))
Paper cassette: Approx. 250 sheets (16 to 21 
lb Bond (60 to 80 g/m
2))
Output Tray Capacity 
(Letter size paper 
which has been just 
opened) Approx. 100 sheets 
(16 to 21 lb Bond (60 to 80 g/m²))*
1
Print Speed (Letter 
Plain Direct)*226 ppm
Output Resolution 600 dpi x 600 dpi
Gradation 256 gradations
Toner Cartridge “Replacing Toner Cartridges“ ( àP.6-6)
 *  1  Actual paper capacity varies depending on the installation 
environment and paper type to be used. 
 *  2  Speed when using Letter size Plain paper and printing the same data continuously. Depending on the type, size, or feeding 
direction of the paper, such as when using small size paper, print 
speed may become slower. Also, operation may pause or become 
slow to readjust the temperature or print quality of the machine, 
when printing continuously. 
   Main  Specifications