Canon Imageclass D1370 User Guide

							7-7
\bsing
	the
	Scan
	Functions
6 Press [] (Start).
Scanning starts. 
When \fcanning from \bhe feeder, or \fe\b \bhe 
 \bo After
	scanning	the	document

,
	the	scanned	data	is	sent	to	the	\bSB	memory

.
When \fcanning from \bhe pla\ben gla\f\f, or \fe\b \bhe 
 \bo o\bher \bhan  Proceed
	to	St

ep
	7.
7 To \bontinuously s\ban the d\Lo\bument, press []
(Start).
	 		
Scan Next: Press Start
 
  
 Destinations: 1
 No. of TX Pages: 1
To Cancel \bhe \fcan
(1)
 Select  using [
] or [] and press [\fK].
(2)
 Select  using [
] or [] and press [\fK].
To confirm \bhe de\f\bina\bion
Select  usi\Ing [
] or [] and press [\fK].
To confirm \bhe number of \bran\fferred page\f
Select  using [
] or [] and press [\fK].
8 Sele\bt  using [] or [] and 
press [OK].
	 		
Scan Next: Press Start
 
  
 Destinations: 1
 No. of TX Pages: 1
The scanned file is \Isent.
   
						

							7-8
\bsing
	the
	Scan
	Functions
  
						

							8-1
Chapter
8
Main\benance
This	chapter	descri\fes	the	maintenance	of	this	machine,	replacement	of	the	toner	cartridges,	and	so	on.
Cleaning the Ma\bhine 8-2
Cleaning the Exterior 8-2
Cleaning the Fixing Unit
 8-2
Cleaning the Platen Glass
 8-3
Cleaning the Feeder
 8-3
Cleaning the Feeder Aut

omatically
 8-3
Precautions When Cleaning the M\Iachine 8-\b
Repla\bing Toner Cartridges 8-5
When a Message Appears (D1\I370/D1350 \fnly) 8-5
When White Str eaks Appear on the\I \futput or  
the \futput Is Partially Faded
 8-5
Supplied Toner C

artridge
 8-6
About Replacement T

oner Cartridge
 8-6
Handling Toner C

artridge
 8-6
Storing 

Toner Cartridges
 8-7
Using the Toner Sa

ver Mode
 8-7
Purchasing C

onsumables
 8-7
Befor

e Replacing the Toner Cartridge
 8-8
Replacing the T

oner Cartridge
 8-8
Precautions When Replacing Toner Cartridge 8-9
Re\by\bling Used Cartridges 8-11
The Clean Earth Campaign 8-11
U.S.A. PR\fGRA M
 8-11
Packaging 8-11
Shipping
 8-12
CANADA PR\fGRAM-CANADA PR\fGRAMME 8-13
Relo\bating the Ma\bhine 8-14
Precautions When Relocating the Machine 8-15
   
						

							8-2
Maintenance
Cleaning \bhe Ex\berior
Clean	the	exterior	of	the	machine	and	ventilation	slots.
1 Turn O\f\f the power swit\bh and dis\bonne\bt the 
power \bord.
2 Clean the exterior of the ma\bhine\L with a soft, well 
wrung out \bloth damp\Lened with wa ter or mild 
detergent diluted with water.
	 		
3 Wait for the ma\bhine to dry \bompletely before 
re\b
onne\bting the power \bord, and then turn ON 
the power.
Cleaning \bhe Fixing Uni\b
The	fixing	unit	may	\fe	dirty	under	the	following	conditions.	In	
such	case,	clean	the	fixing	unit.
•	

When
	\flack	streaks	appear	on	the	output
•	 W

hen
	the	toner	cartr
 idge
	is	replac
 ed
Keys to be used for this operation
OK
Menu
1 Press [] (Menu).
2 Sele\bt  using [] or 
[
] and press [OK].
	 		
 Menu
  Scan Settings
  USB Direct Print Se
...
  Printer Settings
  Adjustment/Maintenan
3 Sele\bt  using [] or [] and 
press [OK].
	 		
 Adjustment/Maintenance
  Toner Saver Mode
  Black Text Processi
...
  Special Processing
  Clean Fixing Unit
4 Che\bk if the supported paper is set in th\Le paper 
dra
wer and press [OK].
	 		
Supported Paper:
Size: A4, LTR
Type: Plain, Plain L
OK
5 Che\bk the pro\bedure shown in the display and 
press [
OK].
*	 The	cleaning	paper	will	\fe	prin ted.
			
Steps (Stare:Press OK)
1. Print Clean. Sheet
2. Start Cleaning
6 Load the \bleaning pap\Ler to the multi-purpose\L tray 
with the bla\bk band s\Lide up.
	 		
7 Che\bk the s\breen and press [OK].
The cleaning begins. It takes approximately 80 seconds to 
complete the process.
	 		
Place the cleaning
sheet with the print
face up in the mulch-
purpose tray, and
press OK.
*	 We	recommend	that	plain	paper	\fe	loaded	when	cleaning	the	fixing	unit.
When \bhe cleaning do\ue\f no\b \f\bar\b
You cannot use this\I function when jobs are stored in memory.
8 Press [] (Menu) to \blose the menu s\breen.
Cleaning \bhe Machine
          
						

							8-3
Maintenance
Cleaning \bhe Pla\ben Gla\f\f
Follow	this	procedure	to	clean	the	platen	glass	and	under	
surface	of	the	feeder
.
1 Turn O\f\f the power swit\bh and dis\bonne\bt the 
power \bord.
2 Open the feeder.
	 		
3 Clean the platen glass and the und\Ler surfa\be of 
the feeder
.
(1) Clean the areas with a cloth da\Impened with water .
(2)
 Wipe the areas with a sof
 t, dry cloth.
			
4 Close the feeder.
5 Conne\bt the power \bord and turn ON the power 
swit\bh.
Cleaning \bhe Feeder
If	your	document	has	\flack	streaks	or	appear	dirty	after	it	has	
\feen	scanned	from	the	feeder

,
	the	roller	inside	the	feeder	may	
\fe	dirt

y.
	Clean	the	feeder	scanning	area	and	rollers
 .
1 Turn O\f\f the power swit\bh and dis\bonne\bt the 
power \bord.
2 Open the feeder \bover.
	 		
3 Clean the rollers (A) inside the feeder with a well 
wrung out \bloth damp\Lened with wa
ter and wipe 
them with a soft, dry \bloth.
	 		
(A)
4 Close the feeder \bover.
	 		
5 Conne\bt the power \bord and turn ON the power 
swit\bh.
Cleaning \bhe Feeder Au\boma\bically
If	your	document	has	\flack	streaks	or	appears	dirty	after	it	has	
\feen	scanned	from	the	feeder

,
	the	rollers	inside	the	feeder	
may	\fe	dirt

y.
	Clean	the	roller	using	\flank	paper.
Keys to be used for this operation
OK
Menu
1 Press [] (Menu).
2 Sele\bt  using [] or
[
] and press [OK].
	 		
 Menu
  Scan Settings
  USB Direct Print Se
...
  Printer Settings
  Adjustment/Maintenan
        
						

							8-4
Maintenance
3 Sele\bt  using [] or [] and press 
[OK].
	 		
 Adjustment/Maintenance
  Black Text Processi...
  Special Processing
  Clean Fixing Unit
  Clean Feeder
4 Load 10 sheets of A4 or\L Letter size plain paper in 
the feeder
, and then press [OK].
The cleaning begins. It takes approximately \b\b seconds to 
complete the process.
	 		
Clean Feeder
Load 10 sheets of A4
or LTR in feeder.
 Start 	
		
5 Press [] (Menu) to \blose the menu s\breen.
Precau\bion\f When Cleaning \bhe Machine
Before	cleaning	the	machine,	note	the	following.
•	 Make
	sure	that	no	jo\fs	are	stor
 ed
	in	memory	\fefor
 e
	turning	OFF	the	pow

er
	switch	and	disconnec
 ting
	the	power	cor

d.
•	 \bse
	a	soft	cloth	to	av

oid
	scra
 tching
	the	componen
 ts.
•	 Do
	not	clean	the	machine	componen

ts
	with	tissue	paper,	paper	to

wels,
	or	similar	mat
 erials.
	These	mat
 erials
	tend	to	stick	to	the	componen

ts
	or	genera
 te
	static	charges
 .
 NOTE 
Abou\b \fending or receiving faxe\f
When the power plug is unplugge\Id, the machine cann\Iot send or 
receive faxes.
When a job i\f wai\bing \bo be prin\bed
The job is deleted when you turn \fFF the power switch.
Abou\b job\f \f\bored in memory
Jobs can be stored in memory for approximately an hour after the 
power plug has been un\Iplugged. To view jobs stored in memory, 
see the following.
 
 “Managing Faxes Stored in Memory” (→P. 6-18)
 
 CAUTION
Precau\bion\f \bo \bake when cleaning \bhe\u feeder
Do not dampen the c\Iloth too much, as this m\Iay tear the 
document or damage\I the machine.
Precau\bion\f \bo \bake when clo\fing \bhe f\ueeder
Be careful not to get your fingers caught\I.
Precau\bion\f \bo \bake when you ge\b \boner on\bo your 
hand\f or in\bo clo\bhing
If toner gets on your hands or clothi\Ing, wash them 
immediately with cold water.
The toner sets onto hands or into clothing if you try to wash 
it with warm water. \fnce it is set, y\Iou can hardly remove the 
toner stains.
   
						

							8-5
Maintenance
Toner	cartridges	are	consuma\fles.	When	the	toner	\fecomes	
nearly	empty	or	has	run	out	complet
ely
	in	the	middle	of	a	
jo\f	run,	a	message	appears	on	the	screen,	or	the	follo

wing
	
pro\flems	may	occur

.
	Take	the	appropr
 iate
	action	acc
 ordingly.
 ●A me\f\fage appear\f on \bhe \fcreen	“When	a	Message	Appears	(D1370/D1350	Only)”	(→P .	8-5)
 ●Whi\be \f\br

eak\f appear on \bhe ou\bpu\b, or \bhe ou\bpu\b i\f 
par\bially faded.
		“When	White	Str eaks	Appear	on	the	Output	or	the	Output	Is	Par
tially	Faded ”	(→ P.	8-5)
 IMPORTANT 
Abou\b \boner car\bridge\f
For more information on toner cartridges, see the following 
sections.
 “Supplied Toner Cartridge” (→P. 8-6)
 “About Replacement Toner Cartridge” (→P. 8-6)
 “Handling Toner Cartridge” (→P. 8-6)
 “Storing Toner Cartridges” (→P. 8-7)
 “Using the Toner Saver Mode” (→P. 8-7)
 “Purchasing Consumables” (→P. 8-7)
*
 The av
 erage yield of replacement toner cartridges varies from 
that of the supplie\Id toner cartridge.
When a Me\f\fage Appear\f (D1370/D1350 O\unly)
When	the	toner	\fecomes	nearly	empty	in	the	middle	of	a	jo\f	
run,	a	message	appears	on	the	screen.
Message When the 
message is  displayed  on the 
s\breen Des\briptions and Solutions
 When
	the	ton
er	car
tridge	nee

ds
	a	rep

lacement
	soo

n.Shake
	the	ton

er
	car
 tridge
	to	eve
 nly
	dis

tri\fute
	the	ton
 er
	ins
 ide
	the	car
 tridge.		“Before	Replacing	the	Ton
er	Car tridge”	(→ P.	8-8
)
We
	rec

ommend
	tha
 t
	the	ton
 er
	car
 tridge
	\fe
re

placed
	\fef
 ore
	pri
 nting
	hig
 h-volume
documents.
		“Replacing	the	Ton er	Car tridge”	(→ P.	8-8 )
 IMPORTANT 
When whi\be \f\break\f appear on \bhe ou\bpu\b, or \bhe ou\bpu\b 
i\f par\bially faded
When white streaks appear on the\I output or the out\Iput is partially 
faded, the toner cartridge has almost reached the end of \Iits life, 
even if no message a\Ippears on the screen. When the print quality 
becomes unacceptab\Ile, see the following to fix the problem.
  “When White Streaks Appear on the\I \futput or the \futp\Iut Is 
Par
tially Faded” (→P. 8-5)
When Whi\be S\break\f Appear on \bhe 
Ou\bpu\b or \bhe Ou\bpu\b I\f Par\bially Faded
When	the	toner	nearly	runs	out,	white	streaks	appear	on	the	
output,	or	the	output	is	partially	faded. 	
*	
No	message	appears	on	the	screen,	if	the	toner	nearly	runs	out.	Replace	the	toner	cartr

idge
	when	white	streaks	appear	on	the	output,	or	the	output	is	partially	faded.
*	 D

o
	not	perf
 orm
	
	in	such	situations	a\fove

.
	Ev
 en
	you	try	to	adjust	using	this	function,	the	condition	may	not	\fe	impro

ved.
When	this	pro\flem	occurs
Follow	the	steps	in	the	procedure	\felow	\fefore	replacing	
the	toner	cartr
idge.
	The	machine	con
 tinues
	prin
 ting
	until	
the	toner	runs	out	complet

ely.
		“Before	Replacing	the	Toner	Car tridge”	(→ P.	8-8)
When
	the	prin
 t
	quality	is	still	unacc
 epta\fle
If	the	pro\flem	persists	after	you	have	followed	the	steps	in	
the	proc
edure
	\felow
 ,
	replac
 e
	the	toner	cartr
 idge.
		“Replacing	the	Toner	Cartridge”	(→ P.	8-8)
Replacing Toner Car\bridge\f
    
						

							8-6
Maintenance
Supplied Toner Car\bridge
The	average	yield	of	the	toner	cartridge	that	comes	with	the	
machine	is	as	follo
ws.
Canon Car\bridge 
120 S\bar\ber Average	yield*1	:	2,300	sheets
*1	 The	average	yield	is	on	the	\fasis	of	“ISO/IEC	19752”*2	when	printing	A4	size	paper	with	the	default	prin
t	density	setting.*2	 “ISO/IEC	19752”	is	the	glo\fal	standard	rela ted	to	“Method	for	the	deter
mination	of	toner	cartr idge	yield	for	monochroma tic	electrophot

ographic
	prin
 ters
	and	multi-function	devices	that	contain	prin

ter
	componen
 ts”
	issued	\fy	ISO	(In
 ternational
	Organization	for	Standar

dization).
The	average	yield	of	the	replacement	toner	cartridge	varies	
from	that	of	the	supplied	toner	cartr
 idge.
Abou\b Replacemen\b Toner Car\bridge
Purchase	replacement	toner	cartridges	from	your	local	
authorized	Canon	dealer.
\b

se
	the	ta\fle	\felow	as	a	guide	for	replacing	the	toner	
cartridge

.
	Note	that	you	may	need	to	replac
 e
	the	toner	
cartridge	earlier	than	the	suggested	replac

ement
	int
 erval,
	
depending	on	where	the	machine	is	installed,	what	kinds	of	
paper	used	for	prin

ting,
	and	what	types	of	documents	that	you	
are	prin

ting.
Canon genuine toner \bartridge Repla\bement Intervals
Canon	Cartridge	120 Aver
age	yield*1:	5,000	sheets
*1	 The	average	yield	is	on	the	\fasis	of	“ISO/IEC	19752”*2	when	printing	A4	size	paper	with	the	default	prin
t	density	setting.	 *2		“ISO/IEC	19752”	is	the	glo\fal	standard	rela ted	to	“Method	for	the	deter
mination	of	toner	cartr idge	yield	for	monochroma tic	electrophot

ographic
	prin
 ters
	and	multi-function	devices	that	contain	prin

ter
	componen
 ts”
	issued	\fy	ISO	(In
 ternational
	Organization	for	Standar

dization).
 IMPORTANT 
Abou\b replacemen\b \boner car\bridge\f
For optimum print quality, when you replace the toner cartridge, 
using Canon genuine one i\Is recommended.
Model name  Supported Canon Genuine Toner Cartridge
D1370/D1350/
D1320Canon	Car
tridge	120
Handling Toner Car\bridge
Note	the	following	when	handling	the	toner	cartridge.
 IMPORTANT 
Handling \boner car\bridge\f
• Keep the toner cartridge away from computer screens, disk 
driv
es, and floppy disks. They may be damaged by magnet 
which is in inside\I of the toner cartridge. 
•
 Avoid locations subje\Ic

t to high temperature, high humidity, or 
rapid changes in t\Iemperature.
•
 Do not expose the t\Ioner car

tridge to direct sunlight or bright 
light for more than five minutes.
•
 Store the t

oner cartridge in its protective bag. Do not open 
the bag until you are ready to install the toner cartridge in the 
machine.
•
 Keep the prot

ective bag for the toner cartridge. They are 
required when transporting the machine.
•
 Do not stor

e the toner cartridge in a salty atmosphere or where 
there are corrosive gases such as fr\Iom aerosol sprays.
•
 Do not remo

ve the toner cartridge from the machine 
unnecessarily.
•
 Print qualit

y may deteriorate if the drum surface is exposed to 
light or is damaged\I.
•
 Always hold the toner car

tridge by its handle to avoid touching 
the drum.
•
 Do not place the toner car

tridge in an upright or an upside \I
down position. If the toner is kept upright or upside down, the 
toner will solidify a\Ind may not return to its original condition 
even if it is shaken.
•
 When disposing of \Ia used toner cartr

idge, place the toner 
container into its protective bag to prevent the toner from 
scattering, and then dispose\I of the toner cartridge according to 
local regulations.
Be careful of coun\berfei\b \boner car\bridge\f.
Please be aware that there are counterfeit Canon toner cartridges 
in the marketplace.
Use of counterfeit toner cartridge may result in poor print quality or 
machine performance.
Canon is not responsible for any malfunction, accident or \Idamage 
caused by the use of count\Ierfeit toner cartridge.
For more information, see http:/\I/www.canon.com/counterfeit.
 CAUTION
If \boner leak\f from \bhe \boner car\bridge
Be careful not to inhale the toner or allow it to come into 
direct contact with your skin. If the toner comes into contact 
with your skin, wash with soap\I. If the skin becomes irritated 
or you inhale the toner, consult a physician immediately.
When removing a \boner car\bridge
Make sure to remove it carefully. If not removed with care, 
the toner powder may scatter and come in con\Itact with 
your eyes and mouth. If toner gets into your eyes or mouth, 
wash them immediat\Iely with cold water and consult a 
physician. 
Keep \bhe \boner car\bridge away from \fmall children.
If the toner or other parts are ingested, consult a physician 
immediately. 
Do no\b di\fa\f\femble \bhe\u \boner car\bridge. 
The toner may scatter and get into your eyes or mouth. If 
toner gets into your eyes or mouth, wash \Ithem immediately 
with cold water and consult a ph\Iysician.
 WARNING
Do no\b place \bhe \boner car\bridge in fire.
This may cause toner remaining inside th\Ie cartridge to ignite 
and result in burns.
   
						

							8-7
Maintenance
S\boring Toner Car\bridge\f
Be	aware	of	the	following	points	when	storing	a	new	toner	
cartridge	or	handling	the	toner	cartr
idge
	that	was	taken	out	
of	the	machine	for	maint

enance
	or	reloca
 ting
	the	machine	
somewhere.
 IMPORTANT 
Precau\bion\f when \f\boring \boner car\bridge\f
To use toner cartridges in a safe and trouble-free manner, store 
them in a place tha\It fulfills the following conditions.
•
 Do not stor

e toner cartridges in a location\I exposed to direct 
sunlight.
•
 Do not stor

e toner cartridges in a location\I subject to high 
temperature or humidity or in a location \Iwith dramatic chan\Iges 
in temperature or humidity.
- Storage temperature range: 32 to 95°F (0 to 35°C)
- Storage humidity range: 35 to 85% RH (no conden\Isation)
•
 Do not stor

e toner cartridges in a place wh\Iere corrosive gases, 
such as ammonia, a\Ire generated, or where a considerable 
amount of salt is c\Iontained in the ai\Ir, or where there is a lot of 
dust.
•
 Keep toner car

tridges out of the r\Ieach of small childr\Ien.
•
 Keep t

oner cartridges away from products that may be damaged 
by magnetism, such as a \Ifloppy disk or disk drive.
S\bore \boner car\bridge\f in \bhe \fame o\urien\ba\bion a\f when 
\bhey are in\f\balled in \bhe m\uachine.
Do not store toner cartridges vertically or upside-down.
When removing \bhe \boner car\bridge which i\f being u\fed 
from \bhe machine 
Immediately place the removed toner cartridge into the original 
protective bag or wrap it w\Iith a thick cloth.
Abou\b a new \boner car\bridge
Do not take a new toner cartridge out of the pr\Iotective bag until it 
is ready to be used.
 NOTE 
Abou\b conden\fa\bion
Even within the storable humidity range, water droplets may 
develop both inside an\Id outside toner cartridges. The formation of 
water droplets is called con\Idensation.
Condensation will ad\Iversely affect the quality of toner cartridges.
U\fing \bhe Toner Saver Mode
You	can	specify	whether	to	conserve	the	amount	of	toner	used	
for	cop
 ying
	and	faxing.
 NOTE 
To con\ferve \bhe amoun\b of \boner u\fed for prin\bing
Enable [ Toner Save] on the [Quality] tab of the printer driver.
Keys to be used for this operation
OK
Menu
1 Press [] (Menu).
2 Sele\bt  using [] or 
[
] and press [OK].
	 		
 Menu
  Scan Settings
  USB Direct Print Se
...
  Printer Settings
  Adjustment/Maintenan
3 Sele\bt  using [] or [] and 
press [OK].
	 		
 Adjustment/Maintenance
  Copy Image Adjustme...
  Printer Density
  Toner Saver Mode
  Black Text Processi
...
4 Sele\bt  or  using [] or [] and press 
[OK].
	 		
Toner Saver Mode
 Off
 On
 Disa\fle	the	toner	sav er	mode.
 Ena\fle
	the	toner	sav

er
	mode.
 NOTE 
When \bhe  i\f \fe\b \bo 
The amount of toner used can be c\Ionserved. Note that the output \I
may not be clear, as subtle details\I such as thin lines\I and light colors 
may not be clearly reproduced.
5 Press [] (Menu) to return to the standby mode.
Purcha\fing Con\fumable\f
To	purchase	replacement	toner	cartridges,	contact	your	local	
authorized	Canon	dealer.
T

o
	find	a	dealer	near,	con
 tact
	the	Canon	help	line.
        
						

							8-8
Maintenance
Before Replacing \bhe Toner Car\bridge
Before replacing toner cartridges, see “Precautions When 
Replacing Toner Cartridge” (→P. 8-9)
When	the	toner	nearly	runs	out,	follow	the	steps	in	the	
procedur
e
	\felow	\fefor
 e
	replacing	the	toner	cartr
 idge.
	
The	machine	con

tinues
	prin
 ting
	until	the	toner	runs	out	
completely

.
1 Open the front \bover while holding down the 
open button.
	 		 	
		
2 Remove the toner \bartridge.
	 		
3 Gently shake the toner \bartridge five or six times 
to e
venly distribute the toner inside the \bartridge.
	 		
4 Insert the toner \bartridge.
Fit (A) on both sides o\If the toner cartridge into the guides located 
on both sides of t\Ihe machine and slid\Ie the toner cartridge into the 
machine until the t\Ioner cartridge comes to rest and is held aga\Iinst 
the back of the ma\Ichine.
	 		
(A)
(A)
5 Close the front \bover.
If you canno\b clo\fe \bhe fron\b cover
Make sure that the toner cartridge is installed c\Iorrectly. Do not 
try to forcefully close the toner cover, as this may damage the 
machine.
If there are white lines in the print result or it is blur\Ired or 
distorted even though the above operations have been 
performed, replace the toner cartridge with a new one.
 “Replacing the Toner Cartridge” (→P. 8-8)
Replacing \bhe Toner Car\bridge
Before replacing toner cartridges, see “Precautions When 
Replacing Toner Cartridge” (→P. 8-9)
1 Open the front \bover while holding down the 
open button.