Brother Mfc 8220 User Manual

IMPORTANT INFORMATION   11 - 11
12Do not place anything in front of the MFC that will block received 
faxes. Do not place nything in the path of received faxes.
13Do not touch a document during printing.
14Never push objects of any kind into this product through cabinet 
slots, since they may touch dangerous voltage points or short 
out parts resulting in the risk of fire or electric shock. Never spill 
liquid of any kind on the product.
15Do not attempt to service this product yourself, as opening or...

11 - 12   IMPORTANT INFORMATION
For protection against the risk of electrical shock, always 
disconnect all cables from the wall outlet before servicing, 
modifying or installing the equipment.
This equipment may not be used on coin service lines provided 
by the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities 
that may be the result of your use of this information, including 
direct, special or consequential damages. There are no 
warranties...

IMPORTANT INFORMATION   11 - 13
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International 
Corporation.
© Copyright 2004 Brother Industries, Ltd. All rights reserved.
Windows, Microsoft and Windows NT are registered trademarks of 
Microsoft in the U.S. and other countries.
Macintosh and QuickDraw are trademarks or registered trademarks 
of Apple...

12 - 1   TROUBLESHOOTING AND ROUTINE MAINTENANCE
12
 
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this 
happens, your MFC identifies the problem and displays an error 
message. The most common error messages are shown below.
Troubleshooting and routine 
maintenance
ERROR MESSAGES
ERROR 
MESSAGE CAUSE ACTION
Change Drum 
Soon The drum unit is near the end of its life. Use the drum unit until you have a 
print quality problem; then replace 
the drum unit...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 2
Connection 
FailYou tried to poll a fax machine that is not in 
Polled Waiting mode.Verify the other party’s polling setup.
Cooling Down
Wait for a 
whileThe temperature of the drum unit or toner 
cartridge is too hot. The MFC will pause its 
current print job and go into cooling down 
mode. During the cooling down mode, you will 
hear the cooling fan running while the display 
on the MFC shows Cooling Down, and 
Wait for a while.Wait a while for the MFC...

12 - 3   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Out of MemoryYou can’t store data in the memory. (Fax sending in process)
Press Stop/Exit and wait until the 
other operations in progress finish 
and then try again.
—OR—
Clear the data in the memory. (See 
Out of Memory message on page 
10-3.)
(Copy operation in process)
Press 
Stop/Exit and wait until the 
other operations in process finish 
and then try again.
—OR—
Clear the data in the memory. (See 
Out of Memory message on page 
10-3.)
—OR—
Add an...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 4
Original document jams
If the original document is jammed follow the steps below.
Original document was not inserted or fed properly, or was too 
long.
1Open the control panel cover.
2Carefully pull the original document toward the front of the MFC.
3Close the control panel cover.
4Press Stop/Exit.
NO!
OK!
 

12 - 5   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper jams
To clear paper jams, please follow the steps in this section.
WARNING
Before you clear a paper jam, make sure you have switched off and 
unplugged the MFC. After you have just used the MFC, some parts 
inside the MFC are extremely hot. When you open the front cover or 
back output tray of the MFC, never touch the shaded parts shown in 
the following diagram.
Clear the jammed paper as follows. 
If the jammed paper is removed completely by using...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 6
1Pull the paper tray completely out of the MFC.
2Pull the jammed paper up and out of the MFC.
3Press the cover release button and then open the front cover.
 

12 - 7   TROUBLESHOOTING AND ROUTINE MAINTENANCE
4Pull out the drum unit and toner cartridge assembly. Pull the 
jammed paper up and out of the MFC. If you cannot remove the 
drum unit and toner cartridge assembly easily at this time, do not 
use extra force. Instead, pull the edge of the jammed paper out 
of the paper tray. If the jammed paper can not be pulled out 
easily, turn the jam dial towards you so that you gently pull the 
paper out.
Jam Dial