Brother Mfc 7360nr User Manual

Routine maintenance
71
A
CAUTION 
We recommend that you put the drum unit 
and toner cartridge assembly on a clean, 
flat surface with a sheet of disposable 
paper or cloth underneath it in case you 
accidentally spill or scatter toner.
  
Handle the toner cartridge carefully. If toner 
scatters on your hands or clothes, 
immediately wipe or wash it off with cold 
water.
  
To prevent damage to the machine caused 
by static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
 
cPush...

72
• To prevent damage to the machine from 
static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
 
dPut the print sample in front of the drum 
unit, and find the exact position of the 
poor print.
 
eTurn the drum unit gear by hand while 
looking at the surface of the OPC drum (1).
 
fWhen you have found the mark on the 
drum that matches the print sample, 
wipe the surface of the OPC drum with a 
dry cotton swab until the dust or glue on 
the surface comes off.
 
IMPORTANT
DO...

Routine maintenance
73
A
gPut the toner cartridge back into the 
drum unit until it locks into place. If you 
put the cartridge in properly, the green 
lock lever will lift automatically.
 
hPut the drum unit and toner cartridge 
assembly back in the machine.
 
iClose the front cover.
 

74
Cleaning the paper pick-up 
rollersA
If you have paper feed problems, clean the 
pick-up rollers as follows:
aTurn off the machine. Unplug the power 
cord from the electrical socket.
Note
(For MFC-7360N and MFC-7460DN) To 
prevent you from losing any important 
messages, see Transferring your faxes or 
Fax Journal report on page 81.
 
bPull the paper tray completely out of the 
machine.
 
cTightly wring out a lint-free cloth soaked 
in lukewarm water, and then wipe the 
separator pad (1) of the paper...

Routine maintenance
75
A
dWipe the two pick-up rollers (1) inside of 
the machine to remove dust.
 
ePut the paper tray back in the machine.
fPlug the machine’s power cord back into 
the electrical socket. Turn on the 
machine.
Checking the machineA
Checking the Page CountersA
You can see the machine’s Page Counters 
for copies, printed pages, reports and lists, 
faxes or a summary total.
a(For MFC-7360N/MFC-7460DN) Press 
Menu, 6, 2. 
(For MFC-7860DW) Press Menu, 7, 2.
bPress aorb to see Total,...

76
B
Error and maintenance messagesB
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error or required routine maintenance and 
shows the appropriate message. The most common error and maintenance messages are shown 
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need 
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:...

Troubleshooting
77
B
Cover is OpenThe front cover is not completely 
closed.Close the front cover of the machine.
Cover is OpenThe ADF cover is not completely 
closed.Close the ADF cover of the machine.
The ADF is open while loading a 
document.Close the ADF cover of the machine, then 
press Stop/Exit.
Cover is OpenThe fuser cover is not completely 
closed or paper was jammed in 
the back of the machine when 
you turned on the power.Close the fuser cover of the machine.
Make sure paper is not jammed...

78
Init Unable XXThe machine has a mechanical 
problem.(For MFC-7360N and MFC-7460DN) 
Received fax messages still in memory 
will be lost when the machine is turned 
off. See Transferring your faxes or Fax 
Journal report on page 81 before 
disconnecting the machine so you will 
not lose any important messages. 
Then, disconnect the machine from the 
power for several minutes and then 
reconnect it. 
(For MFC-7860DW) 
Disconnect the machine from the power 
for several minutes, then reconnect it.
If...

Troubleshooting
79
B
Not AvailableThis function is not permitted to 
all IDs by Secure Function Lock 
2.0.Contact your administrator to check your 
Secure Function Lock Settings.
Out of MemoryThe machine’s memory is full.Fax sending or copy operation in 
progress
Do one of the following:
Press Start to send or copy the scanned 
pages.
Press Stop/Exit and wait until the other 
operations in progress finish, and then 
try again.
Clear the faxes from the memory.
Print the faxes that are stored in the...

80
Replace TonerThe machine will stop printing 
until you replace the toner 
cartridge.If you have set the Toner setting to Stop, 
replace the toner cartridge with a new and 
unused original Brother toner cartridge. This 
will reset the Replace Toner mode. (See 
Replacing the toner cartridge on page 56.)
If you have set the Toner setting to 
Continue, the machine will continue to 
print data until the LCD shows Toner 
Ended. For how to operate the machine in 
Continue mode, see Toner Settings in 
Chapter...