Brother Mfc 490cw User Manual

Safety and Legal119
A
16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions:
„ If the power cord is damaged or frayed.
„ If the product has been spilled by liquid.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed. 
Adjust only those controls that are covered by the operating instructions. Improper 
adjustment of other controls may result in...

120
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you 
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:„ Money
„ Bonds or other certificates of debt
„ Certificates of Deposit
„ Armed Forces Service or Draft papers.
„ Passports
„...

Safety and Legal121
A
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2008 Brother Industries, Ltd. All rights reserved.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the 
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of...

122
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. 
Visit us at http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
B
Printing
DifficultySuggestions
No  printout Check the interface cable on both...

Troubleshooting and Routine Maintenance123
BWhite horizontal lines appear in text 
or graphics.Clean the print head. (See 
Cleaning the print head on page 144.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See  Acceptable paper and other print 
media  on page 15.) 
The machine prints blank pages. Clean the print head. (See  Cleaning the print head on page 144.)
Make sure you are using Brother Original Innobella™ ink.
Characters and lines are...

124
Photo paper does not feed 
properly.When you print on Brother Photo paper, load one extra sheet of the same photo 
paper in the paper tray. An extra sheet has been included in the paper package 
for this purpose.
Clean the paper pick
-up roller. (See 
Cleaning the paper pick-up roller  
on page 144.)
Machine  feeds  multiple  pages. Make sure the paper is loaded correctly in the paper tray. (See  Loading paper and 
other print media  on page 9.)
Check that more than two types of paper are not loaded...

Troubleshooting and Routine Maintenance125
B
Receiving Faxes
DifficultySuggestions
Cannot receive a fax. Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See 
Receive mode settings on page 39.) 
If you often have interference on the telephone line, try changing the menu setting 
of Compatibility to  Basic(for VoIP) . (See Telephone line interference  
on page 128.)
Sending Faxes
DifficultySuggestions
Cannot send a fax. Check all line cord...

126
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem 
sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and 
its signal comes through the line while your machine is sending or receiving a fax, 
the signal can temporarily interrupt or disrupt the faxes. Brothers ECM(Error 
Correction Mode) feature should help...

Troubleshooting and Routine Maintenance127
B
PhotoCapture Center™ Difficulties
DifficultySuggestions
Removable Disk does not work 
correctly. 1 Have you installed the Windows
® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
® 2000 update using one of the following methods.
„
Install MFL-Pro Suite from the CD-ROM. (See the  Quick Setup Guide.)
„Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then...

128
Dial Tone detectionB
When you send a fax automatically, by 
default your machine will wait for a fixed 
amount of time before it starts to dial the 
number. By changing the Dial Tone setting to 
Detection you can make your machine dial 
as soon as it detects a dial tone. This setting 
can save a small amount of time when 
sending a fax to many different numbers. If 
you change the setting and start having 
problems with dialling you should change 
back to the factory  No Detection setting.
aPress...