Brother Hl4570cdw Owners Manual

							USER’S GUIDE
Brother Laser Printer
HL-4150CDN 
HL-4570CDW 
HL-4570CDWT 
 
For visually-impaired users
You can read this manual with Screen 
Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/
 where you can get product support, the latest driver updates and 
utilities, and answers to fr equently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
(HL-4150CDN) In USA:  Please go to the Brother Solutions Center at http://solutions.brother.com/
 and click Manuals 
on your model page to download the other manuals.
Version B
USA/CAN 
						

							i
Users Guides and where do I find it?
Which manual?Whats in it?Where is it?
Safety and LegalRead this Guide first. Please read the Safety 
Instructions before you set up your machine.  See this 
Guide for trademarks and legal limitations.Printed / In the Box
Quick Setup GuideFollow the instructions for setting up your machine 
and installing the drivers and software for the 
operating system and connection type you are using.Printed / In the Box
User’s GuideLearn the print operations, how to replace 
consumables, and performing routine maintenance. 
See troubleshooting tips.For USA: 
(HL-4150CDN) 
PDF file / Brother Solutions Center 
at http://solutions.brother.com/
(HL-4570CDW(T)) 
PDF file / CD-ROM / In the Box
For Other Countries: 
PDF file / CD-ROM / In the Box Network GlossaryThis Guide provides basic information about 
advanced network features of Brother machines 
along general networking and common terms.
Network Users GuideThis Guide provides useful information of wired and 
wireless network settings and security settings using 
Brother machine. You can also find supported 
protocol information for your machine and the 
detailed troubleshooting tips. 
						

							ii
Using this guide
Symbols used in this guide
The following symbols and conventions are used throughout the documentation.
WARNING
 indicates a potentially hazardous situation which, if not avoided, 
could result in death or serious injuries.
CAUTION
 indicates a potentially hazardous situation which, if not avoided, 
may result in minor or moderate injuries.
IMPORTANT
 indicates a potentially hazardous situation which, if not avoided, 
may result in damage to property or loss of product functionality.
 
Hot Surface icons warn you not to touch machine parts that are hot.
 
NoteNotes tell you how you should respond to a situation that may arise or give tips 
about how the operation works with other features.
WARNING
CAUTION
IMPORTANT 
						

							iii
1 Printing Methods1
About this Machine ....................................................................................................................................1
Front view and Back view ....................................................................................................... .............1
Acceptable paper and other print media......................................................................................... ...........2
Recommended paper and print media .............................................................................................. ..2
Type and size of paper ......................................................................................................... ...............2
Handling and using special paper ............................................................................................... ........5
Unprintable area ..................................................................................................................................8
Printing methods........................................................................................................................................9 Printing on plain paper.........................................................................................................................9
Printing on envelopes and thick paper .......................................................................................... ....15
Duplex printing................................................................................................................ .........................19
Guidelines for printing on both sides of the paper ............................................................................. 19
Automatic duplex printing  ..................................................................................................... ............20
Manual duplex printing ......................................................................................................... .............22
Printing data from a USB flash memory drive with direct print ................................................................23 Supported file formats ......................................................................................................... ..............23
Direct Print default settings.................................................................................................. ..............23
Creating a PRN or PostScript
® 3™ file for direct printing..................................................................24
Printing data directly from the USB flash memory drive ....................................................................25
2 Driver and Software 27
Printer driver ............................................................................................................................................27
Features in the printer driver (for Windows®) ....................................................................................29
Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) ................43
Features in the printer driver (for Macintosh) ................................................................................. ...50
Uninstalling the printer driver ...................................................................................................................62 Printer driver for Windows
®...............................................................................................................62
Printer driver for Macintosh ................................................................................................... ............62
Software ..................................................................................................................................................62 Software for networks ......................................................................................................... ..............62
3 Control Panel 63
Control panel ...........................................................................................................................................63
Buttons ....................................................................................................................... ............................64
Go ......................................................................................................................................................64
Cancel ...............................................................................................................................................65
Secure ...............................................................................................................................................65
+ or - button .......................................................................................................................................65
Back...................................................................................................................................................65
OK .....................................................................................................................................................65
Table of Contents 
						

							iv
LEDs ........................................................................................................................................................66
LCD .........................................................................................................................................................67
Back light ...........................................................................................................................................67
LCD messages ..................................................................................................................................67
Reprinting documents........................................................................................................................69
Printing Secure data ..........................................................................................................................70
Menu table .........................................................................................................................................71
Default settings ..................................................................................................................................82
Color Calibration ................................................................................................................................83
Auto Registration ...............................................................................................................................83
Manual Registration...........................................................................................................................84
Frequency..........................................................................................................................................84
4Option85
Lower tray (LT-300CL).............................................................................................................................85
SO-DIMM.................................................................................................................................................86
SO-DIMM types .................................................................................................................................86
Installing extra memory .....................................................................................................................87
5 Routine Maintenance 89
Replacing consumable items...................................................................................................................89
Before replacing the consumable items ............................................................................................93
Toner cartridges ................................................................................................................................96
Drum unit .........................................................................................................................................101
Belt unit............................................................................................................................................106
Waste toner box ..............................................................................................................................110
Cleaning ................................................................................................................................................115
Cleaning the outside of the machine ...............................................................................................115
Cleaning the inside of the machine .................................................................................................117
Cleaning the corona wires ...............................................................................................................121
Cleaning the drum unit ....................................................................................................................125
Cleaning the paper pick-up roller.....................................................................................................131
Shipment of the machine .......................................................................................................................132
6 Troubleshooting 140
Identifying your problem ........................................................................................................................140
LCD messages ......................................................................................................................................141
Paper handling ......................................................................................................................................145
Paper jams and how to clear them ........................................................................................................146
Jam MP Tray (paper jam in the MP tray).........................................................................................147
Jam Tray 1 / Jam Tray 2 (Paper jam inside the paper tray) ............................................................147
Jam Duplex (paper jam underneath the standard paper tray (tray 1) or in the fuser unit)...............150
Jam Rear (Paper jam behind the back cover) .................................................................................153
Jam Inside (Paper jam inside the machine) ....................................................................................156
Improving the print quality......................................................................................................................160
Solving print problems ...........................................................................................................................166
Network problems..................................................................................................................................166
Other problems ......................................................................................................................................167
For Macintosh with USB ..................................................................................................................167
BR-Script 3 ......................................................................................................................................167 
						

							v
AAppendix168
Machine specifications...........................................................................................................................168
Engine .............................................................................................................................................168
Controller .........................................................................................................................................169
Software ..........................................................................................................................................170
Direct Print feature...........................................................................................................................171
Control panel ...................................................................................................................................171
Paper handling ................................................................................................................................171
Media specifications ........................................................................................................................172
Supplies ...........................................................................................................................................173
Dimensions / weights.......................................................................................................................174
Other................................................................................................................................................174
Computer requirements...................................................................................................................175
Important information for choosing your paper ................................................................................176
Symbol and character sets ....................................................................................................................179
How to use Web Based Management (Web browser) ....................................................................179
Symbol and character sets list.........................................................................................................180
Quick reference for bar code control commands...................................................................................181
Print bar codes or expanded characters..........................................................................................181
B Appendix (for Europe and Other Countries) 189
Brother numbers ....................................................................................................................................189
C Appendix (for USA and Canada) 190
Brother numbers ....................................................................................................................................190
DIndex193 
						

							1
1
1About this Machine1
Front view and Back view1
 
1 Face-down output tray support flap (support flap)
2 Control panel with a tiltable Liquid Crystal Display (LCD)
3 USB direct print interface
4 Front cover release button
5 Front cover
6 Paper tray
7 Power switch
8 Face-down output tray
9 Multi-purpose tray (MP tray)
10 Back cover (Face-up output tray when open)
11 AC power connector
12 USB connector
13 10BASE-T/100BASE-TX port
Printing Methods1
1
2
11 3
4
58
67
910
12 13 
						

							Printing Methods 2
1
Acceptable paper and other print media1
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled 
paper, glossy paper, labels or envelopes.
For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams 
or misfeeds.
 For proper printing, you must choose the same paper size from your software application as the paper in 
the tray.
 Avoid touching the printed surface of the paper immediately after printing.
 Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Recommended paper and print media1
Type and size of paper1
The machine feeds paper from the installed paper trays.
The names for the paper trays in the printer driver and this guide are as follows:
EuropeUSA
Plain paper Xerox Premier TCF 80 g/m
2
Xerox Business 80 g/m2
Xerox 4200 20 lb
Hammermill Laser Print 24 lb (90 g/m
2)
Recycled paper Xerox Recycled Supreme 80 g/m
2(No specific brand recommended)
Labels Avery laser label L7163 Avery laser labels white #5160
Envelope Antalis River series (DL) (No specific brand recommended)
Glossy paper International Paper Rey Color Laser Gloss 
140 g/m
2 A4 Glossy Laser Paper
Paper tray Tray 1
Optional lower tray unit (Standard 
equipment for HL-4570CDWT) Tray 2
Multi-purpose tray MP Tray
Duplex unit for automatic duplex 
printing DX 
						

							Printing Methods 3
1
When looking at this page, you can jump to the page for each printing method by clicking p in the table.
Media typeTray 1Tray 2MP TrayDXChoose the media type 
from the printer driver
Plain paper
75 g/m
2 to 105 g/m2 (20 to 28 lb) pppp Plain Paper
Recycled paper pppp Recycled Paper
Bond paper
Rough paper– 60 g/m
2 to 
163 g/m
2 (16 to 43 lb) p
60 g/m
2 to 
163 g/m
2 
(16 to 43 lb) Bond Paper
Thin paper
60 g/m
2 to 75 g/m2 (16 to 20 lb) pppp Thin Paper
Thick paper
105 g/m
2 to 163 g/m2
(28 to 43 lb) pThick Paper
 or 
Thicker Paper
Labels p
A4 or Letter Label
Envelopes pEnvelopes
Env. Thin
Env. Thick
Glossy paper ppGlossy Paper
Tray 1Tray 2MP TrayDX
Paper size A4, Letter, Legal, 
B5 (ISO/JIS), 
Executive, A5, 
A5 (Long Edge), 
A6, B6 (ISO), Folio A4, Letter, Legal, 
B5 (ISO/JIS), 
Executive, A5, 
B6 (ISO), Folio
Width: 
69.8 to 216 mm 
(2.75 to 8.5 in.)
Length: 
116 to 406.4 mm 
(4.57 to 16 in.)Letter, Legal, Folio
Number of sheets
(80 g/m
2 / 20 lb) 250 sheets 500 sheets 50 sheets 
						

							Printing Methods 
4
1
Recommended paper specifications1
The following paper specifications are suitable for this machine.
Use paper that is made for plain-paper copying.
Use paper that is 75 to 90 g/m
2 (20 to 24 lb).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
(To help you choose which paper to use with this machine, see Important information for choosing your paper 
on page 176.)
Basis weight
75-90 g/m2 (20-24 lb)
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness
90-150 cm
3/100
Grain direction Long grain
Volume resistivity
10e
9-10e11 ohm
Surface resistivity
10e
9-10e12 ohm-cm
FillerCaCO
3 (Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%