Brother Hl 4150cdn User Manual

							Troubleshooting 165
6
Solving print problems6
Network problems6
For problems concerning using your machine on a Network, see the Network Users Guide.
The latest Network Users Guide in PDF format is available by accessing the Brother Solutions Center 
(http://solutions.brother.com/
).
ProblemRecommendation
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) 
may have triggered the machines internal safety mechanisms. Turn the machine 
off and unplug the power cord. Wait for ten minutes, then plug in the power cord 
and turn the machine on.
 If there is still no power, connect the machine to a different AC power outlet.
The machine prints 
unexpectedly or it prints 
garbage data. 
Make sure that the machine cable is not too long. We recommend that you use a 
USB cable that is no longer than 2 meters (6.5 feet).
 Make sure that the machine cable is not damaged or broken.
 If you are using an interface-switching device, remove it. Connect your computer 
directly to your machine, and then try again.
 Make sure that you have chosen the correct printer driver with ‘Set as Default 
Printer’.
 Make sure that the machine is not connected to the same port that is also 
connected to a storage device or scanner. Take away all other devices and 
connect the port only to the machine.
 Turn off Status Monitor .
The machine cannot print full 
pages of a document. An error 
message  Out of Memory  
appears. 
Press  Go to print the remaining data in the machine memory. Cancel the print job 
if you want to delete the remaining data in the machine memory. (See  Buttons 
on page 63.)
 Reduce the complexity of your document or select a lower print resolution.
 Add more memory. (See  Installing extra memory on page 86.)
The headers or footers appear 
when the document displays on 
the screen but they do not show 
up when it is printed. 
Adjust the top and bottom margins of your document. 
The machine does not change 
to Direct Print mode when a 
USB flash memory drive is 
connected to the USB direct 
interface. When the machine is in Deep Sleep mode, the machine does not wake up when a 
USB flash memory drive is connected to the USB direct interface.  Press 
Go to wake 
up the machine to display the Direct Print menu on the LCD.
 
						

							Troubleshooting 166
6
Other problems6
For Macintosh with USB6
BR-Script 36
ProblemRecommendation
The machine does not appear 
in  Printer Setup Utility  (Mac 
OS X 10.4.11) or  Print & Fax in 
System Preferences  (Mac 
OS X 10.5.x and 10.6.x). 
Make sure the machine is powered on and that there are no error messages on 
the LCD.
 Make sure that the USB interface cable is connected directly to the Macintosh 
and that it is connected to the USB port of the machine.
 Make sure the printer driver is installed correctly.
Unable to print from the 
application. 
Make sure that the supplied Macintosh printer driver is installed in the Hard Disk 
and that it is chosen with Printer Setup Utility  (Mac OS X 10.4.11) or Print & 
Fax  in System Preferences  (Mac OS X 10.5.x and 10.6.x).
ProblemRecommendation
The print speed slows down. Add optional memory. (See  Installing extra memory on page 86.)
The machine cannot print EPS 
data that includes binary. You need the following settings to print EPS data:
aFor Windows®7 and Windows Server®2008 R2: Click the 
Start button and 
Devices and Printers .
For Windows Vista
®: Click  Start button,  Control Panel , 
Hardware and Sound , and then Printers.
For Windows
®XP and Windows Server®2003/2008: Click  Start button, 
and select Printers and Faxes .
For Windows
®2000: Click  Start button, and select  Settings and then 
Printers .
bFor Windows®7 and Windows Server®2008 R2: Right-click the  Brother 
HL-4570CDW (HL-4150CDN) Series  icon and select Brother 
HL-4570CDW (HL-4150CDN) BR-Script3 .
For Windows
®2000, Windows®XP, Windows Vista® and 
Windows Server
®2003/2008: Right-click the 
Brother HL-4570CDW (HL-4150CDN) BR-Script3  icon and select 
Properties.
cFrom the  Device Settings  tab, choose TBCP (Tagged binary 
communication protocol) in  Output Protocol.
 
						

							167
A
A
Machine specificationsA
EngineA
1The printing speed may change depending on the type of document you print.
2Print speed may be slower when the machine is connected by wireless LAN.
3From standard paper tray.
4First print out time may change if the machine is calibrating or registering itself.
AppendixA
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Technology Electrophotographic Laser Printer (Single-pass)
Print speed
12 
(A4 size/ Letter 
size) Single side 
print
Monochrome Up to 24 ppm (A4 
size)3, Up to 25 ppm 
(Letter size)
3  Up to 28 ppm (A4 size)
3, Up to 30 ppm 
(Letter size)
3 
Full color Up to 24 ppm (A4  size)
3, Up to 25 ppm 
(Letter size)
3  Up to 28 ppm (A4 size)
3, Up to 30 ppm 
(Letter size)
3 
Duplex Print Monochrome Up to 14 sides per minute (A4 size)
3, Up to 14 sides per minute 
(Letter size)
3 
Full color Up to 14 sides per minute (A4 size)
3, Up to 14 sides per minute 
(Letter size)
3 
First print time
4 
(from Ready mode and standard tray) Less than 16 sec
Resolution Windows
® 2000 Professional, 
Windows® XP Home Edition, 
Windows
® XP Professional, 
Windows
® XP Professional 
x64 Edition, 
Windows Server
® 2003, 
Windows Server
® 2003 
x64 Edition, 
Windows Vista
®, 
Windows Server
® 2008, 
Windows Server
® 2008 R2, 
Windows
® 7 2400 dpi (2400
×600) quality
600 ×600 dpi
DOS 600 ×600 dpi
Mac OS X 10.4.11, 10.5.x, 
10.6.x 2400 dpi (2400
×600) quality
600 ×600 dpi
Linux 600 ×600 dpi
 
						

							Appendix 168
A
ControllerA
1See the Network Users Guide for details on the supported network protocols.
2Brother original Windows® and Macintosh utility for printer and print server management. Install from the supplied CD-ROM.
3Brother original Windows® utility for printer and print server management. Download from http://solutions.brother.com/.
4Server based management utility. Download from http://solutions.brother.com/.
5Printer and print server management through Web Based Management (Web browser).
6PostScript® 3™ language emulation.
7Code39, Interleaved 2 of 5, FIM (US-PostNet), Post Net (US-PostNet), EAN-8, EAN-13, UPC-A, UPC-E, Codabar, ISBN (EAN), ISBN (UP C-E), 
Code128 (set A, set B, set C), EAN-128 (set A, set B, set C)
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Processor 400 MHz
Memory Standard 128 MB
Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB
Interface Hi-speed USB 2.0, 
10BASE-T/100BASE-TX 
EthernetHi-speed USB 2.0, 10BASE-T/100B
ASE-TX 
Ethernet, IEEE802.11b/g Wireless LAN
Network 
Connectivity Protocols
TCP/IP (Standard 10BASE-T/ 100BASE-TX Ethernet)
1
Management 
toolBRAdmin Light2
BRAdmin Professional 33 
Web BRAdmin
4
Web Based Management5
Emulation PCL6, BR-Script 3 (PostScript® 3™)6
Resident 
fontsPCL
66 scalable fonts, 12 bitmap fonts, 13 bar codes7
PostScript® 3™66 scalable fonts
 
						

							Appendix 169
A
SoftwareA
1For the latest driver updates, visit http://solutions.brother.com/.
2Download the printer driver for Linux from http://solutions.brother.com/.
3Depending on Linux distributions, the driver may not be available.
4Network use only
5The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network (Windows® only).
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Printer driver Windows
®1Host-based driver for Windows®2000 Professional, Windows®XP Home Edition, 
Windows
®XP Professional, Windows®XP Professional x64 Edition, 
Windows Server
®20034, Windows Server®2003 x64 Edition4, Windows Vista®, 
Windows Server
®20084, Windows Server®2008 R24, Windows®7
BR-Script3 (PPD file) for Windows
®2000 Professional, 
Windows
®XP Home Edition, Windows®XP Professional, 
Windows
®XP Professional x64 Edition, Windows Server®20034, 
Windows Server
®2003 x64 Edition4, Windows Vista®, Windows Server®20084, 
Windows Server
®2008 R24, Windows®7
Macintosh Machintosh Printer Driver for Mac OS X 10.4.11, 10.5.x and 10.6.x
BR-Script3 (PPD file) for Mac OS X 10.4.11, 10.5.x and 10.6.x
Linux
23Linux driver for CUPS printing system (x86 and x64 environments)
Linux driver for LPD/LPRng printing system (x86 and x64 environments)
Utilities Driver Deployment Wizard
5
 
						

							Appendix 170
A
Direct Print featureA
1Data that includes a JBIG2 image file, JPEG2000 image file, or a transparency file is not supported.
2See Creating a PRN or PostScript® 3™ file for direct printing  on page 23.
Control panelA
Paper handlingA
1Calculated with 80 g/m2 (20 lb) paper
2HL-4570CDWT is equipped with the lower tray unit as standard equipment.
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Direct Print File types
PDF version 1.7
1, JPEG, Exif+JPEG, PRN (created by HL-4150CDN or 
HL-4570CDW(T) printer driver printer driver)
2, TIFF(scanned by all Brother 
MFC or DCP models),  XPS version 1.0
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
LED 2 LEDs: Data LED and Error LED
LCD 2 Lines (16 digits per line)
Button 7 Buttons: Go, Cancel, Secure, OK, Back and 2 scroll buttons
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Paper Input
1Multi-purpose Tray 50 sheets
Paper tray (Standard) 250 sheets
Lower tray unit (Option)
2500 sheets
Paper Output
1Face-down 150 sheets
Face-up (this is the Back 
cover when open) 1 sheet
Duplex Manual duplex Yes
Automatic duplex Yes
 
						

							Appendix 171
A
Media specificationsA
1Legal size paper is not available in some regions outside USA and Canada.
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Media types Multi-purpose Tray Plain paper, Thin paper, Thick paper, Thicker paper, Recycled paper, Bond 
paper, Label, Envelopes, Env.Thin, Env.Thick, Glossy Paper
Paper tray 
(Standard) Plain paper, Thin Paper, Recycled paper
Lower tray unit 
(Option)
Automatic duplex 
printing Plain paper, Thin Paper, Recycled paper, Glossy Paper
Media 
weights Multi-purpose Tray
60 to 163 g/m
2 (16 to 43 lb)
Paper tray 
(Standard) 60 to 105 g/m
2 (16 to 28 lb)
Lower tray unit 
(Option)
Automatic duplex 
printing
Media sizes Multi-purpose Tray Width: 69.8 to 216 mm (2.75 to 8.5 in.) Length: 116 to 406.4 mm (4.57 to 16 in.)
Paper tray 
(Standard) A4, Letter, Legal
1, B5 (ISO/JIS), Executive, A5, A5 (Long Edge), A6, B6 (ISO), 
Folio
Lower tray unit 
(Option) A4, Letter, Legal
1, B5 (ISO/JIS), Executive, A5, B6 (ISO), Folio
Automatic duplex 
printing Letter, Legal
1, Folio
 
						

							Appendix 172
A
SuppliesA
1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
2Drum life is approximate and may vary by type of use.
ModelHL-4150CDNHL-4570CDWHL-4570CDWTOrder No.
Toner Cartridge Standard Black
Approx. 2,500 pages A4/Letter pages
1TN-310BK
Cyan, 
Magenta, 
Yellow Approx. 1,500 pages A4/Letter pages
1TN-310C, 
TN-310M, 
TN-310Y
High Capacity Black Approx. 6,000 pages A4/Letter pages
1TN-315BK
Cyan, 
Magenta, 
Yellow Approx. 3,500 pages A4/Letter pages
1TN-315C, 
TN-315M, 
TN-315Y
Drum Unit Approx. 25,000 pages A4/Letter pages
2DR-310CL
Belt Unit Approx. 50,000 pages A4/Letter pages BU-300CL
Waste Toner Box Approx. 50,000 pages A4/Letter pages WT-300CL
 
						

							Appendix 173
A
Dimensions / weightsA
OtherA
1USB connections to PC
2We do not recommend Toner Save for printing Photo or gray scale images.
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Dimensions (W  × D  × H) 410 × 486  × 313 mm 
(16.1  × 19.1  × 12.3 in.) 410 
× 495 ×  446 mm 
(16.1  × 19.5  × 17.6 in.)
Weights Approx. 21.0 kg (46.3 lb) Approx. 27.0 kg (59.5 lb)
ModelHL-4150CDNHL-4570CDWHL-4570CDWT
Power Source 110 - 120 V AC 50/60Hz
Power consumption
1
(Average) Printing Approx. 560 W at 25
°C (77 °F)
Ready Approx. 70 W at 25 °C (77 °F) Approx. 65 W at 25 °C 
(77 °F)
Sleep 
(WLAN: On) N/A Approx. 7 W
Deep Sleep Approx. 0.7 W
Noise level Sound 
pressurePrinting L
PAm = 57 dB (A)
Ready L
PAm = 33 dB (A)
Sound 
power Printing L
WAd = 6.71 B (A) LWAd=6.63B(A) LWAd=6.77B(A)
Ready L
WAd = 4.07 B (A) LWAd=4.01B(A) LWAd=4.09B(A)
Ecology Power save Available
Toner save
2Available
 
						

							Appendix 174
A
Computer requirementsA
1Microsoft® Internet Explorer 6.0 or greater.
2Third party USB ports are not supported.
For the latest driver updates, visit http://solutions.brother.com/.
Computer Platform & Operating 
System Version Processor Minimum SpeedMinimum 
RAMRecommended 
RAMHard 
Disk 
Space to 
installSupported 
PC 
Interface
2
Windows® 
Operating 
System
1
Windows® 2000 
Professional Intel®Pentium®II or 
equivalent 64 MB 256 MB 50 MB USB, 
10/100 
Base-TX 
(Ethernet), 
Wireless 
802.11b/g
Windows
® XP Home 
Edition 128 MB
Windows
® XP 
Professional
Windows
® XP 
Professional x64 Edition 64-bit (Intel®64 or AMD64) 
supported CPU 256 MB 512 MB
Windows Vista
®Intel®Pentium®4 or 
equivalent 
64-bit (Intel
®64 or AMD64) 
supported CPU 512 MB 1 GB
Windows
® 7 Intel®Pentium®4 or 
equivalent 
64-bit (Intel
®64 or AMD64) 
supported CPU 1GB 
(32-bit) 
2GB 
(64-bit)
1GB 
(32-bit) 
2GB 
(64-bit)
Windows Server
® 2003 Intel®Pentium®III or 
equivalent 256 MB 512 MB
Windows Server
® 2003 
x64 Edition 64-bit (Intel®64 or AMD64) 
supported CPU
Windows Server
® 2008 Intel®Pentium®4 or 
equivalent 
64-bit (Intel
®64 or AMD64) 
supported CPU 512 MB 2 GB
Windows Server
® 2008 
R2 64-bit (Intel®64 or AMD64) 
supported CPU
Macintosh 
Operating 
System OS X 10.4.11 and 10.5.x
PowerPC
® G4/G5 
Intel
®Core™ Processor 512MB 1GB 80MB
OS X 10.6.x Intel
®Core™ Processor1GB 2GB