Brother Hl 3260n User Manual

CHAPTER 6 TROUBLESHOOTING
6 
6C
C
H
H
A
A
P
P
T
T
E
E
R
R
 
 
6
6
T
T
R
R
O
O
U
U
B
B
L
L
E
E
 
 
S
S
H
H
O
O
O
O
T
T
I
I
N
N
G
G
 

CHAPTER 6 TROUBLESHOOTING
6-1
L L
C C
D D
   
M M
E E
S S
S S
A A
G G
E E
S S
   
E E
r r
r r
o o
r r
   
m m
e e
s s
s s
a a
g g
e e
s s
O O
O
p p
p
e e
e
r r
r
a a
a
t t
t
o o
o
r r
r
   
 
C C
C
a a
a
l l
l
l l
l M M
M
e e
e
s s
s
s s
s
a a
a
g g
g
e e
eA A
A
c c
c
t t
t
i i
i
o o
o
n n
n
TONER EMPTY
Replace the toner bottle
The Toner bottle is empty. Replace the Toner bottle.
If the “TONER EMPTY” message does not disappear
after replacing the Toner bottle, follow these
instructions:
- Confirm the...

6-2
O O
O
p p
p
e e
e
r r
r
a a
a
t t
t
o o
o
r r
r
   
 
C C
C
a a
a
l l
l
l l
l M M
M
e e
e
s s
s
s s
s
a a
a
g g
g
e e
eA A
A
c c
c
t t
t
i i
i
o o
o
n n
n
NO TRAY xx
The indicated paper Tray was not
detected, install it, or ensure it is inserted
correctly.
There is no Paper cassette in Tray xx. Install the Paper
cassette into Tray xx.
NO MP TRAY
Install the MP Tray
There is no MP tray. Install the MP tray.
NO PAPER T xx
Load paper into Tray xx
There is no paper in Tray xx. Load paper into Tray xx.
NO...

CHAPTER 6 TROUBLESHOOTING
6-3
O O
O
p p
p
e e
e
r r
r
a a
a
t t
t
o o
o
r r
r
   
 
C C
C
a a
a
l l
l
l l
l
   
 
M M
M
e e
e
s s
s
s s
s
a a
a
g g
g
e e
eA A
A
c c
c
t t
t
i i
i
o o
o
n n
n
NO SP-5000
Install the Interchange unit
There is no Interchange unit. Install the Interchange
unit.
NO BU-5000
Install the Bridge unit
There is no Bridge unit. Install the Bridge unit.
NO FS-5050
Install the Finisher unit or check your
printer driver is configured correctly
There is no Finisher unit. Install the...

6-4
O O
O
p p
p
e e
e
r r
r
a a
a
t t
t
o o
o
r r
r
   
 
C C
C
a a
a
l l
l
l l
l M M
M
e e
e
s s
s
s s
s
a a
a
g g
g
e e
eA A
A
c c
c
t t
t
i i
i
o o
o
n n
n
STACKER FULL
Remove the paper from specified output
tray.
The stacker is full. Remove the printed paper from the
stacker.
HDD ERROR
An error occurred accessing the HDD,
power cycle the printer and check that it is
formatted
Communication error with the Internal HDD. Turn off
the printer and then turn it back on again.
T2 LEVER ERROR
Check the Lever...

CHAPTER 6 TROUBLESHOOTING
6-5
   
S S
e e
r r
v v
i i
c c
e e
   
c c
a a
l l
l l
   
m m
e e
s s
s s
a a
g g
e e
s s
When any of the following messages appear on the LCD, turn the printer Off,
wait 5 seconds and then turn the printer On again. If this does not clear the
problem, consult your dealer or our authorized service representative.
S S
S
e e
e
r r
r
v v
v
i i
i
c c
c
e e
e
   
 
C C
C
a a
a
l l
l
l l
l
   
 
M M
M
e e
e
s s
s
s s
s
a a
a
g g
g
e e
eA A
A
c c
c
t t
t
i i
i
o o
o
n n
n
ERROR ###...

6-6
R R
e e
m m
o o
v v
i i
n n
g g
   
j j
a a
m m
m m
e e
d d
   
S S
t t
a a
p p
l l
e e
s s
If staples do not eject properly, they might be jammed.
✒ Note
• Staples might jam because of curled paper.  In this case, try turning the
paper over in the tray.
• After removing the jammed staples, staples might not be ejected for the
first few times.
☛
☛☛ ☛ 1.Open the Front cover of the finisher.
Fig. 6-1
☛
☛☛ ☛ 2.Remove the cartridge.
Fig. 6-2
 

CHAPTER 6 TROUBLESHOOTING
6-7
☛
☛☛ ☛ 3.Open the Face plate of the cartridge.
ZAEH210E 
Fig. 6-3
☛
☛☛ ☛ 4.Remove the jammed Staples.
ZAEH210E 
Fig. 6-4
☛
☛☛ ☛ 5.Close the Face plate of the cartridge.
☛
☛☛ ☛ 6.Reinstall the cartridge. It should click into place.
Fig. 6-5
☛
☛☛ ☛ 7.Close the Front cover of the Finisher.
 

6-8
P P
a a
p p
e e
r r
   
j j
a a
m m
s s
   
a a
n n
d d
   
H H
o o
w w
   
t t
o o
   
c c
l l
e e
a a
r r
   
t t
h h
e e
m m
When a paper jam occurs, an error message appears on the panel display.
The procedure you should follow to remove the jammed paper depends on
the location of the jam, which is indicated on the panel display.
!Caution
• When removing jammed paper, do not touch the fusing section because
it becomes very hot.
✒ Note
• More than one jammed area might be indicated. In this case,...

CHAPTER 6 TROUBLESHOOTING
6-9
W W
h h
e e
n n
   
“ “
J J
a a
m m
: :
   
A A
” ”
   
a a
p p
p p
e e
a a
r r
s s
☛
☛☛ ☛ 1.Open the Lower right cover 1.
ZAEH040E 
Fig. 6-7
☛
☛☛ ☛ 2.Remove the jammed paper from inside the Lower right cover 1.
ZAEH041E 
Fig. 6-8
☛
☛☛ ☛ 3.Close the Lower right cover 1.
✒ Note
Close the cover by pushing the center area of the cover.