Brother DCP J515W User Manual

							Chapter 9
48
iDo one of the following:  To change the file name, go to 
step j.
 Press  Mono Start or Colour Start  to 
start scanning without changing 
additional settings.
jThe file name is set automatically; 
however, you can enter a name of your 
choice using the dial pad. 
Press  a or  b to choose  File Name .
Press  OK.
Enter the new name. (See  Entering Text 
on page 91.)
You can only change the first 
6 characters.
Press  OK.
Note
Press  Clear to delete the current name.
 
kPress  Mono Start or  Colour Start.
 
						

							49
10
10
Printing a document10
The machine can receive data from your 
computer and print it. To print from a 
computer, install the printer driver.
(See Printing  for Windows
® or Printing and 
Faxing  for Macintosh in the  Software User’s 
Guide  for the details about the print settings.)
aInstall the Brother printer driver on the 
Installation CD-ROM. (See the  Quick 
Setup Guide .)
bFrom your application, choose the Print 
command.
cChoose the name of your machine in the 
Print dialog box and click  Properties.  
dChoose the settings you want in the 
Properties dialog box.
 Media Type /Quality
 Paper Size
 Page Layout
 Colour Settings
 Scaling
 Use Watermark
 Print Date & Time
eClick  OK.
fClick  OK to begin printing.
How to print from a computer10
 
						

							50
11
Scanning a document11
There are several ways to scan documents. 
You can use the SCAN key on the machine or 
the scanner drivers on your computer.
aTo use the machine as a scanner, install 
a scanner driver.
If the machine is on a Network, 
configure it with a TCP/IP address. 
(MFC-J265W and MFC-J415W only)
 Install the scanner drivers on the 
Installation CD-ROM. (See the  Quick 
Setup Guide  and Scanning  in the 
Software User’s Guide .)
 (MFC-J265W and MFC-J415W only) 
Configure the machine with a TCP/IP 
address if network scanning does not 
work. (See  Configuring Network 
Scanning  in the Software User’s 
Guide .)
bLoad your document. (See  How to load 
documents  on page 20.)
 Use the ADF to scan multiple pages 
of documents. It feeds each sheet 
automatically. (MFC-J410 and 
MFC-J415W only)
 Use the scanner glass to scan a 
page of a book or one sheet at a 
time.
cDo one of the following:
 To scan using the  SCAN key, go to 
Scanning using the scan key .
 To scan using a scanner driver at 
your computer, go to  Scanning using 
a scanner driver .
Scanning using the 
scan key
11
For more information, see  Using the Scan 
key in the Software User’s Guide .
aPress the SCAN key.
bChoose the scan mode you want.
 Scan to File
 Scan to Media
 Scan to E-mail
 Scan to OCR
1
Scan to Image
1MFC-J410 and MFC-J415W only
(Macintosh users)
Presto! PageManager must be downloaded 
and installed before use. See  Accessing 
Brother Support (Macintosh)  on page 3 for 
further instructions.
c(MFC-J265W and MFC-J415W only)
Choose the computer you want to send 
the data to.
dPress  Start to begin scanning.
Scanning using a 
scanner driver
11
For more information, see  Scanning a 
document using the TWAIN driver  or 
Scanning a document using the WIA driver  in 
the  Software User’s Guide .
aStart a scanning application and click 
the Scan  button.
bAdjust the settings such as  Resolution, 
Brightness  and Scan Type  in the 
Scanner Setup dialog box.
cClick  Start or Scan  to begin scanning.
How to scan to a computer11
 
						

							51
A
A
Replacing the ink 
cartridges
A
Your machine is equipped with an ink dot 
counter. The ink dot counter automatically 
monitors the level of ink in each of the 
4 cartridges. When the machine detects an 
ink cartridge is running out of ink, the machine 
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low 
or needs replacing. Be sure to follow the LCD 
prompts to replace the ink cartridges in the 
correct order.
Even though the machine tells you to replace 
an ink cartridge, there will be a small amount 
of ink left in the ink cartridge. It is necessary 
to keep some ink in the ink cartridge to 
prevent air from drying out and damaging the 
print head assembly.
IMPORTANT
Brother multifunction machines are 
designed to work with ink of a particular 
specification and will work to a level of 
optimum performance and reliability when 
used with genuine Brother Original ink 
cartridges. Brother cannot guarantee this 
optimum performance and reliability if ink 
or ink cartridges of other specifications are 
used. Brother does not therefore 
recommend the use of cartridges other 
than genuine Brother Original cartridges 
or the refilling of used cartridges with ink 
from other sources. If damage is caused 
to the print head or other parts of this 
machine as a result of using incompatible 
products with this machine, any repairs 
required as a result may not be covered by 
the warranty.
 
aOpen the ink cartridge cover.
If one or more of the ink cartridges have 
reached the end of their life, the LCD 
shows B&W Print Only  or 
Cannot Print .
bPress the lock release lever as shown to 
release the cartridge indicated on the 
LCD. Remove the cartridge from the 
machine.
 
 
cOpen the new ink cartridge bag for the 
colour shown on the LCD, and then take 
out the ink cartridge.
Routine maintenanceA
 
						

							52
dTurn the green knob on the protective 
yellow cap clockwise until it clicks to 
release the vacuum seal, then remove 
the cap (1).
 
 
eEach colour has its own correct position. 
Insert the ink cartridge in the direction of 
the arrow on the label.
 
fGently push the ink cartridge until it 
clicks, and then close the ink cartridge 
cover.
 
gThe machine will automatically reset the 
ink dot counter.
Note
• If you replaced an ink cartridge, for example Black, the LCD may ask you to 
verify that it was a brand new one (for 
example,  Did You Change  Black). 
For each new cartridge you installed, 
press  1(Yes ) to automatically reset the 
ink dot counter for that colour. If the ink 
cartridge you installed is not a brand new 
one, be sure to press  2 ( No).
• If the LCD shows No Ink Cartridge  or 
Cannot Detect  after you install the ink 
cartridges, check that the ink cartridges 
are installed correctly.
 
CAUTION 
If ink gets in your eyes, wash it out with 
water at once and call a doctor if you are 
concerned.
 
1
 
						

							Routine maintenance53
A
IMPORTANT
• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it 
may reduce the ink quantity and the 
machine will not know the quantity of ink 
left in the cartridge.
• DO NOT touch the cartridge insertion  slots. If you do so, the ink may stain your 
skin.
• If ink gets on your skin or clothing  immediately wash it off with soap or 
detergent.
• If you mix the colours by installing an ink  cartridge in the wrong position, clean the 
print head several times after correcting 
the cartridge installation.
• Once you open an ink cartridge, install it in  the machine and use it up within six 
months of installation. Use unopened ink 
cartridges by the expiration date written on 
the cartridge package.
• DO NOT dismantle or tamper with the ink  cartridge, this can cause the ink to leak out 
of the cartridge.
 
Cleaning and checking 
the machine
A
Cleaning the scanner glassA
aLift the document cover (1). Clean the 
scanner glass (2) and the white plastic 
(3) with a soft lint-free cloth moistened 
with a non-flammable glass cleaner.
 
b(MFC-J410 and MFC-J415W only)
In the ADF unit, clean the white bar (1) 
and the glass strip (2) with a lint-free 
cloth moistened with a non-flammable 
glass cleaner.
 
2
1
3
1
2
 
						

							54
Note
In addition to cleaning the glass strip with 
a non-flammable glass cleaner, run your 
finger tip over the glass strip to see if you 
can feel anything on it. If you feel dirt or 
debris, clean the glass strip again 
concentrating on that area. You may need 
to repeat the cleaning process three or 
four times. To test, make a copy after each 
cleaning attempt.
 
Cleaning the paper pick-up 
rollersA
aPull the paper tray completely out of the 
machine.
bUnplug the machine from the electrical 
socket and open the Jam Clear 
Cover (1).
 
cClean the Paper Pick-up Rollers (1) with 
isopropyl alcohol on a cotton swab.
 
dClose the Jam Clear Cover.
Make sure the cover is closed correctly.
ePut the paper tray firmly back in the 
machine.
fRe-connect the power cord.
 
i
 
When there is a 
spot of dirt or 
correction fluid 
on the glass strip 
the printed 
sample shows a 
vertical line.After the glass 
strip is cleaned 
the vertical line is 
gone.
1
1
 
						

							Routine maintenance55
A
Cleaning the print headA
To maintain good print quality, the machine 
will automatically clean the print head when 
needed. You can start the cleaning process 
manually if there is a print quality problem.
Clean the print head and ink cartridges if you 
get a horizontal line in the text or graphics, or 
blank text on your printed pages. You can 
clean Black only, three colours at a time 
(Cyan/Yellow/Magenta), or all four colours at 
once.
Cleaning the print head consumes ink. 
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching 
the print head may cause permanent 
damage and may void the print heads 
warranty.
 
aPress Menu.
bPress  aor b to choose 
Ink Management .
Press  OK.
cPress  aor b to choose  Cleaning.
Press  OK.
dPress  aor b to choose  Black, Color or 
All.
Press  OK.
The machine cleans the print head. 
When cleaning is finished, the machine 
will go back to the standby mode 
automatically.
Note
If you clean the print head at least five 
times and the print has not improved, try 
installing a new Brother Original 
Innobella™ ink cartridge for each problem 
colour. Try cleaning the print head again 
up to five more times. If the print has not 
improved call your Brother dealer.
 
Checking the print qualityA
If faded or streaked colours and text appear 
on your output, some of the nozzles may be 
clogged. You can check this by printing the 
Print Quality Check Sheet and looking at the 
nozzle check pattern.
aPress  Menu.
bPress  aor b to choose 
Ink Management .
Press  OK.
cPress  aor b to choose  Test Print .
Press  OK.
dPress  aor b to choose 
Print Quality .
Press  OK.
ePress  Colour Start .
The machine begins printing the Print 
Quality Check Sheet.
fCheck the quality of the four colour 
blocks on the sheet.
gThe LCD asks you if the print quality is 
OK.
Do one of the following:
 If all lines are clear and visible, press 
1 ( Yes) to finish the Print Quality 
check and go to step k.
 If you can see missing short lines as 
shown below, press  2 to choose  No.
hThe LCD asks you if the print quality is 
OK for black and three colours.
Press  1 ( Yes) or  2 ( No).
OK Poor
 
 
 
						

							56
iThe LCD asks you if you want to start 
cleaning.
Press 1 ( Yes).
The machine starts cleaning the print 
head.
jAfter cleaning is finished, press 
Colour Start .
The machine starts printing the Print 
Quality Check Sheet again. Return to 
step f. 
kPress  Stop/Exit.
If you repeat this procedure at least five 
times and the print quality is still poor, 
replace the ink cartridge for the clogged 
colour. 
After replacing the ink cartridge, check 
the print quality. If the problem still 
exists, repeat the cleaning and test print 
procedures at least five times for the 
new ink cartridge. If ink is still missing, 
call your Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching 
the print head may cause permanent 
damage and may void the print heads 
warranty.
 
Note
 
Checking the print alignmentA
You may need to adjust the print alignment 
after transporting the machine, if your printed 
text becomes blurred or images become 
faded.
aPress  Menu.
bPress  aor b to choose 
Ink Management .
Press  OK.
cPress  aor b to choose  Test Print .
Press  OK.
dPress  aor b to choose  Alignment.
Press  OK.
ePress  Mono Start  or Colour Start .
The machine starts printing the 
Alignment Check Sheet.
fCheck the 600 dpi and 1200 dpi test 
prints to see if number 5 most closely 
matches number 0.
gDo one of the following:
 If the number 5 samples of both the 
600 dpi and 1200 dpi test prints are 
the best matches, press  1 ( Yes) to 
finish the Alignment Check and go to 
step j.
 If another test print number is a 
better match for either 600 dpi or 
1200 dpi, press  2 ( No) to choose it.
hFor 600 dpi, press the number of the test 
print that most closely matches the 
number 0 sample (1-8).
iFor 1200 dpi, press the number of the 
test print that most closely matches the 
number 0 sample (1-8).
jPress  Stop/Exit .
 
i
 
When a print head 
nozzle is clogged 
the printed 
sample looks like 
this. After the print 
head nozzle is 
cleaned, the 
horizontal lines 
are gone.
 
						

							57
B
B
Error and Maintenance messagesB
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error and shows an error message. The 
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the 
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
TroubleshootingB
Error MessageCauseAction
B&W Print Only
Replace Ink One or more of the colour ink 
cartridges have reached the end 
of their life.
You can use the machine in 
monochrome mode for 
approximately four weeks depending 
on the number of pages you print.
While this message appears on 
the LCD, each operation works in 
the following way:
 Printing
If you click Greyscale in the 
Advanced tab of the printer 
driver you can use the machine 
as a monochrome printer.
 Copying
If the paper type is set to 
Plain Paper  or 
Inkjet Paper you can 
make copies in monochrome.
 Faxing
If the paper type is set to 
Plain Paper  or 
Inkjet Paper, the machine 
will receive and print the faxes 
in monochrome.
If a sending machine has a 
colour fax, the machine’s 
“handshake” will ask that the 
fax be sent as monochrome. 
If the paper type is set to 
Other Glossy , Brother BP71 
or  Brother BP61 the machine 
will stop all print operations.  If you 
unplug the machine, or take out 
the ink cartridge, you cannot use 
the machine until you change to a 
new ink cartridge.   Replace the ink cartridges. (See 
Replacing 
the ink cartridges  on page 51.)