Blackberry Storm 1 Manual
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Hide sent messages1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options . 4. Change the Hide Sent Messages field to Yes. 5. Press the Menu key. 6. Click Save. View call logs in a message list 1. In the phone application, press the Menu key. 2. Click Options. 3. Click Call Logging . 4. Select an option for a call log type. To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your administrator. 1. In the device options, click Security Options. 2. Click Firewall. 3. Select the check box beside one or more message types. 4. Press the Menu key. 5. Click Save. Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Allow messages from contacts in your contact list or allowed sender list 1. In the device options, click Security Options. 2. Click Firewall. 3. Select the Contacts check box or the Specific address check box. 4. Press the Menu key. 5. Click Save. Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. User GuideMessage list options49
1. In the device options, click Security Options. 2. Click Firewall. 3. Press the Menu key. 4. Click Configure Exceptions . 5. Press the Menu key. 6. Click one of the following menu items: •Add Email Address • Add Phone Number • Add PIN 7. Type the contact information. 8. Press the Enter key. 9. Press the Menu key. 10. Click Save. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Press the Menu key. 5. Click Reset Count or Reset All Counts . S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact. Sign or encrypt a message You can sign or encrypt email messages and PIN messages. 1. When composing a message, change the Encoding field.User GuideS/MIME-protected messages50
2. If necessary, change the Classification field. Encrypt a message with a pass phrase Your BlackBerry® device can encrypt email messages and PIN messages using a pass phrase shared between the sender and recipient. 1. In an unsent message, set the Encoding field to Encrypt or Sign and Encrypt . 2. Press the Menu key. 3. Click Options. 4. Set the Use Password-Based Encryption field to Yes. 5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 6. If you are signing the message, in the Signing Options section, select a certificate. 7. Press the Menu key. 8. Click Save. 9. Type your message. 10. Press the Menu key. 11. Click Send. 12. Type a pass phrase to encrypt the message. 13. Confirm the pass phrase. 14. Click OK. Using a secure method, let the recipient know what the pass phrase is. Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1. In a message, highlight the encryption indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Fetch Sender’s Certificate . Add a certificate from a message 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Import Sender’s certificate .User GuideS/MIME-protected messages51
Add a certificate from an attachment 1. In a message, click the certificate attachment. 2. Click Retrieve Certificate Attachment . 3. Click the certificate. 4. Click Import Certificate . Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. :The message includes multiple certificate attachments. :The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's Certificate or Display Encryption Certificate . View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator. 2. Press the Menu key. 3. Click Encryption Details . S/MIME-protected message status Digital signature indicators for S/MIME protected messages : Your BlackBerry® device verified the digital signature. User GuideS/MIME-protected messages52
: Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate. : The sender’s certificate is expired. Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted. Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Check Sender’s Certificate or Check Sender’s Cert Chain . User GuideS/MIME-protected messages53
S/MIME-protected message optionsChange your signing or encryption certificate Your BlackBerry® device uses your encryption certificate to encrypt messages in the sent items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages. 1. In the device options, click Security Options. 2. Click S/MIME. 3. In the Signing Options section or the Encryption Options section, change the Certificate field. 4. Press the Menu key. 5. Click Save. Change options for downloading attachments in encrypted messages 1. In the device options, click Security Options. 2. Click S/MIME. 3. Perform one of the following actions: •To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information field to Automatically . • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually . • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve Encrypted Attachment Information field to Never. 4. Press the Menu key. 5. Click OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1. In the device options, click Advanced Options. 2. Click Default Services . 3. Change the Default Encoding field. 4. Press the Menu key. 5. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message classifications that you can use. User GuideS/MIME-protected messages54
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder. Change the default message classification To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator must turn on message classifications. Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message. 1. In the device options, click Advanced Options. 2. Click Default Services . 3. Change the Default Classification field. 4. Press the Menu key. 5. Click Save. Change the size of S/MIME indicators in messages 1. In the device options, click Security Options. 2. Click S/MIME. 3. Change the Message Viewer Icons field. 4. Press the Menu key. 5. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. In the device options, click Security Options. 2. Click S/MIME. 3. Select the check box beside one or more encryption algorithms. 4. Press the Menu key. 5. Click Save. Request delivery notification for signed S/MIME-protected messages 1. In the device options, click Security Options. 2. Click S/MIME. 3. Change the Request S/MIME Receipts field to Yes. 4. Press the Menu key. 5. Click Save.User GuideS/MIME-protected messages55
Turn off the prompt that appears before an S/MIME-protected message is truncated 1. In the device options, click Security Options. 2. Click S/MIME. 3. Change the Warn about truncated messages field to No. 4. Press the Menu key. 5. Click Save. To turn on the prompt again, change the Warn about truncated messages field to Yes. Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. In the device options, click Security Options. 2. Click S/MIME. 3. Change the Warn about problems with my certificates field to No. 4. Press the Menu key. 5. Click Save. To turn on the prompt again, change the Warn about problems with my certificates field to Yes. S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. User Guide56
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. PGP protected messages PGP protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact. Sign or encrypt a message You can sign or encrypt email messages and PIN messages. 1. When composing a message, change the Encoding field. 2. If necessary, change the Classification field. Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options. 4. Change the Use Conventional Encryption field to Yes. 5. Press the Menu key. 6. Click Save. Using a secure method, let the recipient know what the pass phrase is. Attach a PGP key to a message You can attach a PGP® key to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach PGP Keys . 3. Highlight a PGP key. 4. Press the Menu key.User GuidePGP protected messages57
5. Click Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically. 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Fetch Sender’s PGP key . Add a PGP key from a message If you use the PGP® Universal Server, you might not be able to add PGP keys from messages. 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Import PGP Key . Add a PGP key from an attachment If you use the PGP® Universal Server, you might not be able to add PGP keys from attachments. 1. In a message, click the PGP key attachment. 2. Click Retrieve PGP Attachment . 3. Click the PGP key. 4. Click Import PGP Key . Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. :The message includes multiple PGP key attachments. :The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . User GuidePGP protected messages58