Blackberry Storm 1 Manual

							Shortcuts
BlackBerry basics shortcuts • To select an item, click (press) the item.
• To highlight an item or to place the cursor, touch the screen lightly.
• To move back a screen, press the  Escape key.
• To return to the Home screen, press the  End key.
• To move down a screen, slide your finger up quickly.
• To move up a screen, slide your finger down quickly.
• To move to the next item, slide your finger to the left quickly.
• To move to the previous item, slide your finger to the right quickly.
• To switch applications, hold the  Menu key. Click an application.
Phone shortcuts • To answer a call, press the  Send key.
• To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, hold the  Volume Down key.
• To view your contact list in the phone application, hold the  Send key.
• To set up speed dial for a contact, in the phone application, hold a key.
• To insert a plus sign (+) when typing a phone number, hold the  0 key.
Camera shortcuts • To zoom in to a subject before taking a picture, press the  Volume Up key.
• To zoom out from a subject before taking a picture, press the  Volume Down key.
• To take a picture, press the  Right Convenience key.
Media shortcuts • To pause a song or video, press the  Mute key. To resume playing a video or song, press the  Mute key again.
• To play the next song in a playlist, press and hold the  Volume Up key.
• To play the previous song in a playlist, press and hold the  Volume Down key.
• If you are using a headset, to amplify the volume for songs, ring tones, and videos, press the  Volume Up key until you reach the highest
volume setting. Press the  Volume Up key four times quickly.
Typing shortcuts • To insert a period, press the  Space key twice. The next letter is capitalized.User GuideShortcuts9 
						

							• To capitalize a letter, hold the letter key until the capitalized letter appears.
• To turn on NUM lock, hold the  123 key until the lock indicator appears on the  123 key. To turn off NUM lock, press the  123 key again.
• To turn on CAP lock, hold the  Shift key until the lock indicator appears on the  Shift key. To turn off CAP lock, press the  Shift key
again.
• To insert an at sign (@) or a period (.) in an email address field, press the  Space key.
• To type a symbol, press the  Symbol key. To see more symbols, press the  Symbol key again.
• To change the typing input language quickly when you are using your BlackBerry® device in landscape view, click the  globe icon.
Click an input language.User GuideTyping shortcuts10 
						

							Phone
Phone basics
Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated with
your BlackBerry® device, only your active phone number appears at the top of the screen.
Make a call 1. In the phone application, perform one of the following actions: • Type a phone number.
• Click the  contacts icon. Type part of a contact name. Highlight a contact or phone number.
2. Press the 
 key.
To end the call, press the 
 key.
Related topics
Add a pause or a wait to a phone number, 109
Answer a second call 1. During a call, press the  Menu key.
2. Perform one of the following actions: • To answer the incoming call and place the current call on hold, click  Answer - Hold Current.
• To answer the incoming call and end the current call, click  Answer - Drop Current.
To return to the first call, press the  Menu key. Click  Swap or Flash .
Mute a call During a call, press the  Mute key.
To turn off mute, press the  Mute key again.
Turn on the speakerphone 1. During a call, press the  Menu key.
2. Click  Activate Speakerphone .
Do not hold the  BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see
the safety and product information booklet for your device.
To turn off the speakerphone, press the  Menu key. Click  Activate Handset .
User GuidePhone11 
						

							Related topics
Bluetooth technology, 161
Dial an extension 1. When typing a phone number, press the  Menu key.
2. Click  Add Pause .
3. Type the extension number.
Switch applications during a call 1. During a call, press the  Menu key.
2. Click  Home Screen .
Note:   If you switch to a different application and you want to end the call, press the  End key.
Make a call when the device is locked To perform this task, you must turn on dialing from the Lock screen.
1. Press the  Lock key on the top of your BlackBerry® device.
2. Click  Place Call .
3. Perform one of the following actions: • Type a phone number.
• Click the  contacts icon. Type part of a contact name. Click a contact or phone number.
4. Press the  Send key.
To end the call, press the  End key.
Related topics
Turn on dialing from the Lock screen, 23
About using a headset You can purchase an optional headset to use with your BlackBerry® device.
If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a
headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of a song or a
video in the media application.
For more information about using the headset, see the documentation that came with your headset.User GuidePhone basics12 
						

							Emergency calls
About emergency calls
About Emergency Callback Mode If your BlackBerry® device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback
Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your service provider,
Emergency Callback Mode is active for five minutes or is canceled when you make a non-emergency call.
In Emergency Callback Mode, you cannot send and receive messages or browse web pages.
Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
Make an emergency call Perform one of the following actions: • If your screen or BlackBerry® device is unlocked, in the phone application, type the emergency number. Press the  Send key.
• If your device is locked, press the  Lock key on the top of your device. Click  Emergency Call. Click Yes.
Volume
Adjust the volume • To increase the volume, press the  Volume Up key.
• To decrease the volume, press the  Volume Down key.
Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
1. In the phone application, press the  Menu key.
2. Click  Options.
3. Click  General Options .
4. Change the  Default Call Volume  field.
5. Press the  Menu key.
6. Click  Save.
Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. During a call, press the  Menu key.
2. Click  Enhance Call Audio .
User GuideEmergency calls13 
						

							3. Select a bass or treble option.
Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. In the phone application, press the  Menu key.
2. Click  Options.
3. Click  General Options .
4. Change the  Enhance Headset Call Audio  or Enhance Handset Call Audio  fields.
5. Press the  Menu key.
6. Click  Save.
Voice mail
Check your voice mail 1. In the phone application, press the  Menu key.
2. Click  Call Voice Mail .
Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail
system.
1. In the phone application, press the  Menu key.
2. Click  Options.
3. Click  Voice Mail .
4. Type a voice mail access number and a password.
5. Press the  Menu key.
6. Click  Save.
Speed dial
Set up speed dial for a contact 1. In the phone application, press the  Menu key.
2. Click  View Speed Dial List .
3. Click an unassigned key.
4. Click  New Speed Dial .
5. Click a contact.
To make a call using speed dial, in the phone application, hold the key that you assigned to the contact.User GuideVoice mail14 
						

							Change the contact assigned to a speed dial key1. In the phone application, press the  Menu key.
2. Click  View Speed Dial List .
3. Highlight a contact or phone number.
4. Press the  Menu key.
5. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click  Edit. Click a new contact.
• To assign the contact to a different speed dial key, click  Move. Click a new speed dial key.
• To delete the contact from the speed dial list, click  Delete.
Voice dialing
Make a call using a voice command To perform this task with a  Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device
must support this feature and you must turn on Bluetooth technology.
You cannot make calls to emergency numbers using voice commands.
1. In the voice dialing application, wait for the sound.
2. Say " Call" and a contact name or phone number.
To end the call, press the  End key.
Dial an extension using a voice command To perform this task, you must set options for dialing extensions.
You can dial extensions only within your company.
Say " Call extension " and the extension number.
Related topics
Set options for dialing extensions, 22
Check a status using a voice command You can check your active phone number, the wireless coverage level, and the battery power level using a voice command.
1. In the voice dialing application, wait for the sound.
2. Perform any of the following actions: • To check your active phone number, say " Check my phone number."
• To check the wireless coverage level, say " Check coverage."
• To check the battery power level, say " Check battery."
User GuideVoice dialing15 
						

							Change the voice dialing languageTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless
service provider or administrator.
1. In the device options, click  Language.
2. Change the  Voice Dialing Language  field.
3. Press the  Menu key.
4. Click  Save.
Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible
matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number
automatically.
1. In the device options, click  Voice Dialing.
2. Set the  Choice Lists  field to Always Off .
3. Press the  Menu key.
4. Click  Save.
Turn off voice prompts After you say a command, you might be prompted for further information or clarification. You can turn off voice prompts using a voice
command.
1. In the voice dialing application, wait for the sound.
2. Say " Turn prompts off ."
To turn on voice prompts again, say " Turn prompts on."
Set playback options for voice dialing After you say the phone number or contact that you want to call, your BlackBerry® device plays your choice back for you. You can set
different playback options.
1. In the device options, click  Voice Dialing.
2. Perform any of the following actions: • To turn off playback for phone numbers, set the  Digit Playback field to Disabled .
• To turn off playback for contacts, set the  Name Playback field to Disabled .
• To set how quickly playback for contacts occurs, set the  Name Playback Speed field.
• To set the playback volume for contacts, set the  Name Playback Volume field.
3. Press the  Menu key.
4. Click  Save.
User GuideVoice dialing16 
						

							Set the matching sensitivity level for voice commands1. In the device options, click  Voice Dialing.
2. Perform one of the following actions: • To increase matches, set the  Sensitivity field closer to  Reject Less.
• To reduce the number of incorrect matches, set the  Sensitivity field closer to  Reject More.
3. Press the  Menu key.
4. Click  Save.
Improve voice recognition of numbers 1. In the device options, click  Voice Dialing.
2. Press the  Menu key.
3. Click  Adapt Digits .
4. Complete the instructions on the screen.
Conference calls
Make a conference call If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call.
1. During a call, press the  Menu key.
2. Click  Add Participant .
3. Type a phone number or highlight a contact.
4. Press the  Send key.
5. During the second call, press the  Send key to join your first contact to the conference call.
6. To join another contact to the call, repeat steps 1 to 5.
Create a phone number link for a conference call 1. Type a phone number for the conference call bridge.
2. Type  X and the access code.
Leave a conference call Depending on your wireless service provider, this feature might not be supported.
If you make a conference call, you can leave the conference call and the call continues without you.
During a conference call, press the  Menu key.
User GuideConference calls17 
						

							Call logs
About call logs Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also
add notes to your call logs. You can view call logs in the phone application or, depending on how you set your call logging options, you
can view call logs in a message list.
Your BlackBerry® device stores call logs for 30 days.
View call logs in a message list 1. In the phone application, press the  Menu key.
2. Click  Options.
3. Click  Call Logging .
4. Select an option for a call log type.
To hide call logs in a message list, select the  None option.
Add notes to a call log 1. In the phone application, click the  call log icon.
2. Highlight a call log.
3. Press the  Menu key.
4. Click  View History .
5. Press the  Menu key.
6. Click  Add Notes .
7. Type call notes.
8. Press the  Menu key.
9. Click  Save.
Change call log notes 1. In the phone application, click the  call log icon.
2. Highlight a call log.
3. Press the  Menu key.
4. Click  View History .
5. Press the  Menu key.
6. Click  Edit Notes .
7. Change the call notes.
8. Press the  Menu key.
9. Click  Save.
User GuideCall logs18