Blackberry Storm 1 Manual
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User Guide BlackBerry Storm 9530 Smartphone Version: 4.7
ContentsShortcuts.......................................................................................................................................................................................................................................9BlackBerry basics shortcuts .................................................................................................................................................................................................................9Phone shortcuts.....................................................................................................................................................................................................................................9Camera shortcuts ...................................................................................................................................................................................................................................9Media shortcuts.................................................................................................................................................................................................................................. ....9Typing shortcuts.....................................................................................................................................................................................................................................9Phone.............................................................................................................................................................................................................................................11Phone basics ...........................................................................................................................................................................................................................................11Emergency calls .....................................................................................................................................................................................................................................13Volume................................................................................................................................................................................................................................................. ....13Voice mail................................................................................................................................................................................................................................................14Speed dial....................................................................................................................................................................................................................................... .........14Voice dialing...........................................................................................................................................................................................................................................15Conference calls................................................................................................................................................................................................................................. ....17Call logs................................................................................................................................................................................................................................................. ..18Call waiting.............................................................................................................................................................................................................................................19Call forwarding .......................................................................................................................................................................................................................................20Smart dialing..........................................................................................................................................................................................................................................21TTY support.............................................................................................................................................................................................................................................22Multiple phone numbers .......................................................................................................................................................................................................................23Phone options.................................................................................................................................................................................................................................... .....23Phone shortcuts.....................................................................................................................................................................................................................................25Phone troubleshooting..........................................................................................................................................................................................................................25Messages.......................................................................................................................................................................................................................................29Message basics ......................................................................................................................................................................................................................................29Email messages ......................................................................................................................................................................................................................................34PIN messages.........................................................................................................................................................................................................................................40SMS text messages ................................................................................................................................................................................................................................41MMS messages..................................................................................................................................................................................................................................... ..43Message list options..............................................................................................................................................................................................................................46S/MIME-protected messages ..............................................................................................................................................................................................................50PGP protected messages......................................................................................................................................................................................................................57Message troubleshooting .....................................................................................................................................................................................................................62Attachments.................................................................................................................................................................................................................................67Attachment basics .................................................................................................................................................................................................................................67Document attachments ........................................................................................................................................................................................................................69Spreadsheet attachments ....................................................................................................................................................................................................................69
Media attachments................................................................................................................................................................................................................................70Presentation attachments ....................................................................................................................................................................................................................71vCard contact attachments ..................................................................................................................................................................................................................72Attachment troubleshooting ................................................................................................................................................................................................................72Camera and video camera.........................................................................................................................................................................................................73Take a picture.........................................................................................................................................................................................................................................73Pan a picture.................................................................................................................................................................................................................................... .......73Zoom in to or out from a picture..........................................................................................................................................................................................................73Record a video........................................................................................................................................................................................................................................73Camera and video camera options ......................................................................................................................................................................................................74Camera shortcuts...................................................................................................................................................................................................................................75Camera and video camera troubleshooting.......................................................................................................................................................................................75Media.............................................................................................................................................................................................................................................77Transferring and downloading media files ........................................................................................................................................................................................77Playing media files and recording voice notes..................................................................................................................................................................................79Managing media files............................................................................................................................................................................................................................81Viewing pictures....................................................................................................................................................................................................................................84Managing pictures .................................................................................................................................................................................................................................85Media card and file transfer options...................................................................................................................................................................................................87Media shortcuts.................................................................................................................................................................................................................................. ....89Media troubleshooting..........................................................................................................................................................................................................................89Browser..........................................................................................................................................................................................................................................91Browser basics ........................................................................................................................................................................................................................................91Browser bookmarks ...............................................................................................................................................................................................................................94Web feeds................................................................................................................................................................................................................................................96Browser options.................................................................................................................................................................................................................................. ....98Browser security.....................................................................................................................................................................................................................................101Browser push..........................................................................................................................................................................................................................................103Browser troubleshooting ......................................................................................................................................................................................................................104Date, time, and alarm.................................................................................................................................................................................................................105Set the date and time............................................................................................................................................................................................................................105Get the date and time from the wireless network automatically ...................................................................................................................................................105Change what appears on the display when your device is charging ............................................................................................................................................105Change the clock face...........................................................................................................................................................................................................................105Display a second time zone ..................................................................................................................................................................................................................106Turn on bedside clock mode.................................................................................................................................................................................................................106Set options for bedside clock mode ....................................................................................................................................................................................................106Turn on the alarm................................................................................................................................................................................................................................ ...106
Silence the alarm...................................................................................................................................................................................................................................107Change alarm notification options .....................................................................................................................................................................................................107Use the stopwatch.................................................................................................................................................................................................................................107Set the timer...........................................................................................................................................................................................................................................107Change timer notification options ......................................................................................................................................................................................................108Date, time, and alarm troubleshooting ...............................................................................................................................................................................................108Personal organizer......................................................................................................................................................................................................................109Contacts................................................................................................................................................................................................................................................. .109Calendar................................................................................................................................................................................................................................................. .115Tasks................................................................................................................................................................................................................................................. .......123Memos................................................................................................................................................................................................................................................. ....125Categories...............................................................................................................................................................................................................................................127Calculator................................................................................................................................................................................................................................................128Notifications ................................................................................................................................................................................................................................129Notification basics .................................................................................................................................................................................................................................129LED notification................................................................................................................................................................................................................................. .....131Notifications troubleshooting..............................................................................................................................................................................................................132Typing............................................................................................................................................................................................................................................133Typing basics ..........................................................................................................................................................................................................................................133Typing input methods ...........................................................................................................................................................................................................................135Spelling checker................................................................................................................................................................................................................................. ....137Custom dictionary..................................................................................................................................................................................................................................139AutoText................................................................................................................................................................................................................................................. .141Typing shortcuts................................................................................................................................................................................................................................. ....142Typing troubleshooting.........................................................................................................................................................................................................................142Language.......................................................................................................................................................................................................................................143Change the display language ..............................................................................................................................................................................................................143Add a display language.........................................................................................................................................................................................................................143Delete a display language....................................................................................................................................................................................................................143About typing input languages .............................................................................................................................................................................................................143Change the typing input language .....................................................................................................................................................................................................143Change the voice dialing language ....................................................................................................................................................................................................143Change the display options for contacts ...........................................................................................................................................................................................144Language troubleshooting...................................................................................................................................................................................................................144Display and keyboard.................................................................................................................................................................................................................145Backlighting..................................................................................................................................................................................................................................... .......145Display options.................................................................................................................................................................................................................................. .....145
Keyboard options...................................................................................................................................................................................................................................147Themes................................................................................................................................................................................................................................................. ...148Accessibility options..............................................................................................................................................................................................................................149Display troubleshooting........................................................................................................................................................................................................................149Search............................................................................................................................................................................................................................................151Messages, attachments, and web pages ............................................................................................................................................................................................151Organizer data.......................................................................................................................................................................................................................................153Synchronization ...........................................................................................................................................................................................................................155About synchronization ..........................................................................................................................................................................................................................155Reconcile email messages over the wireless network .....................................................................................................................................................................155Delete email messages over the wireless network...........................................................................................................................................................................155Prerequisites: Synchronizing organizer data over the wireless network ......................................................................................................................................156Synchronize organizer data over the wireless network...................................................................................................................................................................156About synchronization conflicts..........................................................................................................................................................................................................156Manage email reconciliation conflicts ...............................................................................................................................................................................................156Manage data synchronization conflicts .............................................................................................................................................................................................157About backing up and restoring device data.....................................................................................................................................................................................157Prerequisites: Restoring data over the wireless network ................................................................................................................................................................157Delete all device data........................................................................................................................................................................................................................... .157Empty the deleted items folder on your computer from your device............................................................................................................................................157Synchronization troubleshooting........................................................................................................................................................................................................158Bluetooth technology.................................................................................................................................................................................................................161Bluetooth technology basics ................................................................................................................................................................................................................161Bluetooth technology options ..............................................................................................................................................................................................................163Bluetooth technology troubleshooting...............................................................................................................................................................................................166GPS technology...........................................................................................................................................................................................................................169About GPS technology ..........................................................................................................................................................................................................................169Get your GPS location...........................................................................................................................................................................................................................169Prevent others from tracking your location .......................................................................................................................................................................................169GPS technology troubleshooting........................................................................................................................................................................................................169Maps...............................................................................................................................................................................................................................................171Map basics ..............................................................................................................................................................................................................................................171Navigation..............................................................................................................................................................................................................................................173Maps bookmarks ....................................................................................................................................................................................................................................173Map options............................................................................................................................................................................................................................................174Maps troubleshooting ...........................................................................................................................................................................................................................176
BlackBerry Messenger...............................................................................................................................................................................................................177Contacts................................................................................................................................................................................................................................................. .177Groups................................................................................................................................................................................................................................................. ....178Conversations.........................................................................................................................................................................................................................................179Availability..............................................................................................................................................................................................................................................182Applications .................................................................................................................................................................................................................................185Switch applications ...............................................................................................................................................................................................................................185Add, update, or downgrade an application using the application center .....................................................................................................................................185Add an application............................................................................................................................................................................................................................... ..185View properties for an application......................................................................................................................................................................................................185Delete a third-party application..........................................................................................................................................................................................................185Receive a device password prompt before you add an application ...............................................................................................................................................186View the size of an application database...........................................................................................................................................................................................186Check for application updates.............................................................................................................................................................................................................186About upgrading the BlackBerry Device Software ...........................................................................................................................................................................186Prerequisites: Upgrading the BlackBerry Device Software over the wireless network ..............................................................................................................186Upgrade the BlackBerry Device Software.........................................................................................................................................................................................187Return to the previous version of the BlackBerry Device Software ...............................................................................................................................................187Delete the previous version of the BlackBerry Device Software....................................................................................................................................................187Application troubleshooting................................................................................................................................................................................................................187Wireless network coverage .......................................................................................................................................................................................................189Find information about wireless coverage indicators ......................................................................................................................................................................189Turn off a wireless connection.............................................................................................................................................................................................................189Network connection indicators ...........................................................................................................................................................................................................189Turn on wireless coverage notification...............................................................................................................................................................................................190About the preferred wireless network list ..........................................................................................................................................................................................190Add a wireless network to the preferred wireless network list .......................................................................................................................................................190Change the order of preferred wireless networks............................................................................................................................................................................190Delete a wireless network from the preferred wireless network list .............................................................................................................................................191Turn off data service..............................................................................................................................................................................................................................191About roaming........................................................................................................................................................................................................................................191Switch wireless networks manually ....................................................................................................................................................................................................192About global roaming mode.................................................................................................................................................................................................................192Connect to a GSM or UMTS network ..................................................................................................................................................................................................192Set the wireless networks to use with global roaming mode..........................................................................................................................................................192Verify the status of network connections and services ...................................................................................................................................................................193Wireless network coverage troubleshooting.....................................................................................................................................................................................193Power, battery, and memory.....................................................................................................................................................................................................195Turn off your device...............................................................................................................................................................................................................................195
Set your device to turn on and turn off automatically.....................................................................................................................................................................195Reset the device.....................................................................................................................................................................................................................................195Check the battery power level .............................................................................................................................................................................................................195Extend battery life.................................................................................................................................................................................................................................195Format the device memory or a media card ......................................................................................................................................................................................196View the amount of available memory...............................................................................................................................................................................................196Best practice: Optimizing your device performance ........................................................................................................................................................................196SIM card........................................................................................................................................................................................................................................199About the SIM card phone book ..........................................................................................................................................................................................................199Add a contact to your SIM card...........................................................................................................................................................................................................199Copy contacts from your SIM card to your contact list....................................................................................................................................................................199Copy a contact from your contact list to your SIM card ..................................................................................................................................................................199Change a SIM card contact..................................................................................................................................................................................................................200Delete a SIM card contact....................................................................................................................................................................................................................200Store SMS text messages on your SIM card ......................................................................................................................................................................................200About SIM card security........................................................................................................................................................................................................................200Protect your SIM card with a PIN code..............................................................................................................................................................................................200Change the SIM card PIN code...........................................................................................................................................................................................................201Change the display name for a phone number .................................................................................................................................................................................201Security.........................................................................................................................................................................................................................................203Security basics.................................................................................................................................................................................................................................. ......203Password keeper....................................................................................................................................................................................................................................204Encryption...............................................................................................................................................................................................................................................206Memory cleaning ...................................................................................................................................................................................................................................208Certificates..................................................................................................................................................................................................................................... .........209PGP keys.................................................................................................................................................................................................................................................214Certificate servers ..................................................................................................................................................................................................................................219Key stores................................................................................................................................................................................................................................................221Smart cards .............................................................................................................................................................................................................................................223Software tokens .....................................................................................................................................................................................................................................226About security self-tests .......................................................................................................................................................................................................................226Verify security software........................................................................................................................................................................................................................227Third-party application control ...........................................................................................................................................................................................................227Security troubleshooting......................................................................................................................................................................................................................230Service books and diagnostic reports .....................................................................................................................................................................................231Service books..........................................................................................................................................................................................................................................231Diagnostic reports .................................................................................................................................................................................................................................231BrickBreaker.................................................................................................................................................................................................................................235
About BrickBreaker................................................................................................................................................................................................................................235BrickBreaker capsules...........................................................................................................................................................................................................................235BrickBreaker scoring.............................................................................................................................................................................................................................236Play BrickBreaker...................................................................................................................................................................................................................................236Adjust the volume ..................................................................................................................................................................................................................................236Submit a score to the BrickBreaker high score web site .................................................................................................................................................................236Check the high scores on the BrickBreaker web site.......................................................................................................................................................................236Word Mole game..........................................................................................................................................................................................................................237Word Mole game basics ........................................................................................................................................................................................................................237Single-player games..............................................................................................................................................................................................................................238Multiplayer games.................................................................................................................................................................................................................................239Word Mole game troubleshooting .......................................................................................................................................................................................................240Glossary........................................................................................................................................................................................................................................241Legal notice ..................................................................................................................................................................................................................................245