Blackberry Storm 1 Manual
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Move a contact to a different group1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Menu key. 3. Click Edit Group . 4. Type a name for the group. 5. Click OK. Delete a group You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry® Messenger contact list; you cannot delete the last remaining group in your contact list. 1. In BlackBerry Messenger, highlight a group. 2. Press the Menu key. 3. Click Delete Group . Conversations Start a conversation 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Start Conversation . 4. Type a message. 5. Press the Enter key. Open a conversation Conversations appear in the Conversations group and in the main message list. In BlackBerry® Messenger, in the Conversations group, click a contact. Add an emoticon 1. During a BlackBerry® Messenger conversation, press the Emoticon key. 2. Click an emoticon. User GuideConversations179
Send a file to a contact1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File . 3. Navigate to a folder that contains pictures or audio files. 4. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send Voice Note . 3. Record a voice note. 4. Click Send. Send a vCard contact attachment You can send vCard® contact attachments of contacts in your BlackBerry® Messenger contact list or contacts in the main contact list on your BlackBerry device. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Forward Contact . 3. Perform one of the following options: • If the contact that you want to forward is in your main contact list, click BlackBerry Contacts. Click a contact. • If the contact that you want to forward is in your BlackBerry Messenger contact list, click Messenger Contacts. Select one or more BlackBerry Messenger contacts. Click OK. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Ping Contact . Turn off ping vibration 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Vibrate When Receiving a Ping field to No. 4. Press the Menu key. 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. User GuideConversations180
Prevent conversations from appearing in the main message list1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Show Conversations in Message List field to No. 4. Press the Menu key. 5. Click Save. To view conversations in the main message list again, change the Show Conversations in Message List field to Yes. Start a conference 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Invite to Conference . 3. Select one or more BlackBerry Messenger contacts. 4. Click OK. View conference participants 1. In BlackBerry® Messenger, during a conference, press the Menu key. 2. Click View Participants . Copy a conversation When you copy a conversation, you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Copy History . Clear a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Clear History . Send a broadcast message Broadcast messages that you send appear in all your BlackBerry® Messenger conversations. To perform this task, you must have at least two conversations in the Conversations group. 1. In BlackBerry Messenger, in the Conversations group, highlight a contact. 2. Press the Menu key. 3. Click Broadcast Message . 4. Type a message. 5. Click OK. User GuideConversations181
Send your GPS location to a contactTo perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation . Availability Change your availability status If you change your availability status to Unavailable, you receive BlackBerry® Messenger messages, but you are not notified. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Edit My Info . 3. Click a status. 4. If necessary, type a message that contacts can see when they view your contact information. 5. Click Save. Change your display name 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Edit My Info . 3. Type a display name. 4. Click Save. Show when you are on the phone 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow On The Phone presence status field to Yes. To stop showing when you are on the phone, change the Allow On The Phone presence status field to No. Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. User GuideAvailability182
To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.User GuideAvailability183
Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, click the application. • If the application that you want to switch to does not appear, click Home Screen. Add, update, or downgrade an application using the application center You can use the application center to add, update, or downgrade a select number of applications that are hosted by your wireless service provider. 1. In the application center, click an application. 2. Click Install. 3. Click Download . Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key. 3. Click Download . 4. Click OK. Related topics Legal notice, 245 View properties for an application 1. In the device options, click Advanced Options. 2. Click Applications . 3. Click an application. Related topics Legal notice, 245 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third- party applications. For more information, contact your administrator. 1. On the Home screen, highlight a third-party application. 2. Press the Menu key. 3. Click Delete.User GuideApplications185
Receive a device password prompt before you add an applicationTo perform this task, you must have set a BlackBerry® device password. 1. In the device options, click Password. 2. Change the Prompt on application install field to Yes. 3. Press the Menu key. 4. Click Save. View the size of an application database 1. In the device options, click Status. 2. Press the Menu key. 3. Click Database Sizes . Check for application updates You can use the application center to check for updates for a select number of applications that are hosted by your wireless service provider. In the application center, perform one of the following actions: • To check for application updates manually, click Refresh. • To check for application updates automatically, press the Menu key. Click Auto Refresh List . About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on your computer, you can upgrade the BlackBerry Device Software using the application loader tool of the BlackBerry® Desktop Manager. For more information about upgrading using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help . When a BlackBerry Device Software upgrade is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen. The available upgrade might be a complete software upgrade or a software update only. If the available upgrade is a complete software upgrade, your BlackBerry device data is backed up and restored over the wireless network during the installation process. The duration of the upgrade process can range from 15 minutes to 2 hours, depending on the type of upgrade, the amount of device data, and the number of applications on your device. You can use your device when you download the software, but you cannot use your device or make emergency calls when you install the software. For more information, contact your wireless service provider or administrator. Prerequisites: Upgrading the BlackBerry Device Software over the wireless network • Your BlackBerry® device must be connected to the wireless network. • The battery power level must be 50 percent or higher. User GuideReceive a device password prompt before you add an application186
• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Upgrade the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content protection is turned on, you might need to type your password at various times during the installation process. 1. On the Home screen, click the Wireless Upgrade icon. 2. Complete the instructions on the screen. Note: During the installation process, your device might reset multiple times. Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the BlackBerry® Device Software within 30 days of upgrading the software. 1. In the device options, click Advanced Options. 2. Click Wireless Upgrade . 3. Click Previous upgrade succeeded . 4. Click Downgrade . Delete the previous version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of application memory on your device, you can remove the previous version manually. 1. In the device options, click Advanced Options. 2. Click Wireless Upgrade . 3. Click Previous upgrade succeeded . 4. Press the Menu key. 5. Click Delete Downgrade Data . Application troubleshooting I cannot add, update, or downgrade an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. My device does not have enough available memory to upgrade the BlackBerry Device Software Delete display languages or third-party applications that you do not use.User GuideUpgrade the BlackBerry Device Software187
A third-party application is not working as expectedIf you are trying to use a third-party application that was not designed for BlackBerry® devices with a touch screen, you can turn on compatibility mode to allow the application to work on your device. When you use an application in compatibility mode, you must use your device in portrait view. If an application requires a keyboard, the SureType® keyboard appears. To turn on compatibility mode for a third-party application, try performing one of the following actions: • On the Home screen or in an application list, highlight the application. Press the Menu key. Click Compatibility Mode . • In the device options, click Advanced Options. Click Applications . Highlight the application. Press the Menu key. Click Compatibility Mode . To turn off compatibility mode, repeat the steps that you performed to turn on compatibility mode. User GuideApplication troubleshooting188