Blackberry Porsche Design P 9983 Smartphone 10 3 2 User Guide

							1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Storage
and
Access.
3.Tap Format
Media
Card.
Wipe
data
from
your
media
card
To help protect your privacy, you can permanently delete all of your media card data. Depending on the 
amount of data, this process might take some time.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Storage
and
Access.
3.Tap Erase
Media
Card.
To use the media card again, you must format it.
Turn
on
encryption
Your BlackBerry device creates and stores an encryption key when you turn on encryption. Your device 
uses this encryption key to access encrypted files on your media card.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Encryption.
3.Do any of the following:
tTurn on the Device
Encryption switch.
tTurn on the Media
Card
Encryption switch.
CAUTION:
Turn off encryption or back up your encrypted media card files before a security wipe. A 
security wipe is designed to delete your device data including the encryption key. Without the encryption 
key, your device cant access your encrypted media card files.
Check
how
much
storage
space
is
free
You can view the amount of used and free storage space available on your BlackBerry device and your 
media card. You can also see a breakdown of what types of files are taking up space.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Storage
and
Access.
3.Tap Device
Storage
Details or Media
Card
Details.
Tip:
The amount of available storage space displays when you minimize the File
Manager app.
How
do
I
free
up
storage
space?
Note:
The camera might not be available depending on your BlackBerry device model.
To make room for more files and apps, try any of the following:
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							tSave documents and media files on your media card. To automatically save camera pictures and 
videos on your media card, on the home screen, tap 
. Swipe down from the top of the screen and 
tap 
.
tMove documents and media files from your device to your media card using File Manager.
tReduce the size of pictures that you take and videos that you record. To change the ratio option for 
your pictures and videos, on the home screen, tap 
 > .
tTransfer some of your data to your computer using a USB connection, a Wi-Fi connection, or 
BlackBerry Link. To download BlackBerry Link, on your computer, visit www.blackberry.com/
BlackBerryLink
.
tDelete files that you donht need. To delete multiple items, in an app, tap  > . Select the items 
and tap 
 > .
tDelete apps that you donht use. To delete an app, on the home screen, touch and hold an app icon 
until the icons begin to blink. On the icon for the app that you want to delete, tap 
. If you donht see 
 on the app icon, the app canht be deleted.
tDelete messages in the BlackBerry Hub that you donht need. You can delete individual messages and 
multiple messages. To delete messages only from your device, but keep them on the messaging 
server, in the 
BlackBerry Hub, tap  >  > Display
and
Actions. In the Delete
On drop-down list, 
tap 
Hub
Only. To delete all messages that were sent or received before a specific date, touch and 
hold the date bar. The messages are highlighted. Tap 
.
tClear the BlackBerry Browser information and Browser history. In the Browser, tap  >  > Privacy

and
Security
. Tap Clear
Cookies
and
Other
Data. Tap Clear
History.
tDelete contacts you no longer need in the Contacts app.
Optimize
your
devicehs
performance
If you find that your BlackBerry device is running unusally slow, try any of the following:
tClose any apps that you arenht using.
tDelete messages that you donht need to keep.
tIn your browser privacy settings, clear your history, cookies, and other website data.
Error
messages:
Media
card
If your BlackBerry device detects a possible problem or issue with your media card, you can view more 
details about the error in your Storage and Access settings.
Your
media
card
isnht
recognized
The media card might be in an unreadable format. Consider formatting the media card.
CAUTION:
Media card data is deleted when you format a media card.
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							Media
card
is
password
protected
A password is blocking access to the media card and data stored on it. Insert a media card into your 
BlackBerry device that isnht password protected.
Your
media
card
is
read-only
You can view and open files on the media card. You canht move, delete, or modify the files on the media card.
Your
media
card
isnht
responding
The media card isnht communicating with your BlackBerry device. Consider using a different media card.
No
media
card
was
found
Make sure that there is a media card in your BlackBerry device and that iths inserted properly.
Using
your
device
with
BlackBerry
Link
Use BlackBerry Link to manage your device and allow connections between your device and your 
computer. You can:
tAllow remote file access, so that your device can access files stored in the libraries on your  computer.
tView and delete files that are stored on your computer from your device.
tSync contacts and calendar appointments between your device and your computer.
tSync music, pictures, videos, and documents between your device and your computer over a USB 
connection or a 
Wi-Fi connection.
tBack up and restore your device data.
tTransfer supported settings and data to a new device.
tManage multiple devices on your computer that use the same or a different BlackBerry ID.
tUpdate or reinstall your device software.
To download the latest version of BlackBerry Link to your computer, visit www.blackberry.com/
BlackBerryLink
.
About
pairing
and
connecting
your
device
to
a
computer
or
tablet
You can install programs, such as BlackBerry Blend or BlackBerry Link, on your computer or tablet to 
enhance the experience with your 
BlackBerry device.
Use BlackBerry Blend to interact with your device from your computer or tablet. You can access your 
messages, files, and certain apps on your computer or tablet in the same way youhd use them on your 
device. You can:
tView and respond to messages and chats from different accounts in the BlackBerry Hub.
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							tAccess your BBM chats, groups, and channels.
tAccess your text (SMS) messages.
tView and update your calendar events and contacts.
tCopy and transfer your files between your device and computer or tablet.
You can use BlackBerry Blend to connect BlackBerry devices running BlackBerry 10 OS version 10.3 
with computers and tablets running the following software:
tWindows 7 or later
tMac OS X 10.7 or later
tiOS 6.0 or later
tAndroid 4.4 or later
To download the latest version of BlackBerry Blend to your computer or tablet, visit 
www.blackberry.com/BlackBerryBlend.
Use BlackBerry Link to manage your device and allow connections between your device and your 
computer. You can:
tAllow remote file access, so that your device can access files stored in the libraries on your  computer.
tView and delete files that are stored on your computer from your device.
tSync contacts and calendar appointments between your device and your computer.
tSync music, pictures, videos, and documents between your device and your computer over a USB 
connection or a 
Wi-Fi connection.
tBack up and restore your device data.
tTransfer supported settings and data to a new device.
tManage multiple devices on your computer that use the same or a different BlackBerry ID.
tUpdate or reinstall your device software.
BlackBerry Link supports BlackBerry devices running BlackBerry 10 OS and BlackBerry PlayBook 
tablets running BlackBerry PlayBook OS 2.1.
To download the latest version of BlackBerry Link to your computer, visit www.blackberry.com/
BlackBerryLink
.
Set
up
your
computer
with
BlackBerry
Link
The first time you open BlackBerry Link, you can give your computer a display name that identifies your 
computer on your device and in 
BlackBerry Link. BlackBerry Link displays the default pictures, videos, 
and documents libraries on your computer that you can sync with and access from your device.
To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the 
Internet.
1.On your computer, open BlackBerry Link.
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							2.Type a display name for your computer. Click Next.
3.Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac 
computer, you can also select the folders for your Documents library.
4.If you have an Internet connection, sign in to or create a BlackBerry ID.
5.Select the checkboxes beside the devices you want to grant remote file access to.
6.Click Finish.
Set
up
your
device
in
BlackBerry
Link
When you set up your device in BlackBerry Link, you can give your device a display name. This name 
appears on your device and also identifies your device in 
BlackBerry Link.
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.If necessary, type the password for your device.
4.At the side of the BlackBerry Link window, click your device.
5.Type a display name for your device.
6.Do one of the following:
tTo establish a permanent connection with your computer, on a Windows computer, select the 
Manage
this
device
with
BlackBerry
Link option. On a Mac computer, select the Link
this

device
and
this
computer
 option.
tTo establish a one-time connection with your computer, on a Windows computer, select the This

is
a
one-time
connection;
do
not
manage
this
device
with
BlackBerry
Link
 option. On a Mac 
computer, select the Do
not
link
this
device
and
this
computer.
This
is
a
one-time
connection.

option.
7.Do one of the following:
tTo add your device to BlackBerry Link without transferring data from an old device or updating the 
device software, on a 
Windows computer, click Start
Using
My
Device. On a Mac computer, 
click 
Next > Finish.
tTo transfer data before you add your device to BlackBerry Link, on a Windows computer, click 
Switch
Devices. On a Mac computer, click Transfer
Data. Follow the instructions on the screen.
If you want to stop associating your device with BlackBerry Link, you can remove your device from 
BlackBerry Link. If your device is associated with a BlackBerry ID, sign out of BlackBerry ID first.
1.On your computer, open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Remove
Device.
4.On a Windows computer, click OK. On a Mac computer, click Remove.
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							About
BlackBerry
ID
and
BlackBerry
Link
Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry 
products and services, such as BBM and the BlackBerry World storefront. In many situations, your 
BlackBerry ID allows BlackBerry products to work seamlessly without prompting you to enter your 
username and password.
If you donht have a BlackBerry ID and you want one, you can create it from BlackBerry Link.
When you sign in with your BlackBerry ID in BlackBerry Link or BlackBerry Blend, your computer 
becomes another device that is associated with your 
BlackBerry ID. All your devices associated with 
your 
BlackBerry ID appear in BlackBerry Link.
About
remote
file
access
Imagine arriving at a meeting, only to discover that a document you need is on your computer. Remote 
file access lets you use the 
File Manager app on your device to access and manage media and 
documents on the computer that 
BlackBerry Link is installed on.
By default, devices you add to BlackBerry Link can access files in the media and documents libraries on 
your computer, as long as they are associated with the same 
BlackBerry ID you use in BlackBerry Link. 
You can turn off remote access for specific devices.
View
paired
computers
Your BlackBerry device can be connected to up to ten computers using BlackBerry Link.
1.On your device, on the home screen, swipe down from the top of the screen.
2.Tap  Settings > Device
Connections.
Tip:
To access your computer files over the mobile network, turn on the Use
Mobile
Network switch.
To remove a computer from the list, touch and hold a computer. Tap .
Access
files
stored
on
your
computer
To use this feature, BlackBerry Link must be open on your computer, and associated with your 
BlackBerry ID. By default, remote file access is turned on when you add a new device to BlackBerry 
Link
. On your computer, you can specify the folders that you want to access.
1.Connect your device to a wireless network. For example, a Wi-Fi network.
2.On the home screen of your device, swipe down from the top of the screen.
3.Tap Settings > Device
Connections.
4.Turn on the Allow
Connections switch.
5.Tap the computer you want to access.
6.To switch between paired computers, in the File Manager app, tap .
If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space.
SettingsUser Guide206 
						

							Tip:
Check your computer settings or connect it to a power source to prevent your computer from 
entering sleep mode or turning off.
Edit
or
delete
a
file
On your device, do one of the following:
tTo edit a file thaths stored on your computer, tap the file. If your BlackBerry device supports editing 
the file, tap 
.
If you save your changes in the default location,  indicates when BlackBerry Link is syncing the file 
and overwriting the original version on your computer.
tTo permanently delete a file from your device thaths stored on your computer, touch and hold a file. 
Tap 
.
Copy
a
file
from
your
computer
to
your
device
After you save a file thaths stored on your computer to your BlackBerry device, you can view the file even 
when youhre not connected to the Internet.
1.On your device, touch and hold a file thaths stored on your computer.
2.Tap .
3.Navigate to where you want to save the file. For example, your media card.
4.Tap Paste.
If BlackBerry Link syncs your device and computer files, you might have two versions of the file on your 
computer (the original file and the version that you saved to your device). Make sure that you open the 
version that you last edited before making more updates to the file.
About
backing
up
device
data
Using BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You 
can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser 
bookmarks, and media files.
You should regularly create and save a backup file on your computer, especially before you update any 
software. Maintaining a current backup file on your computer might allow you to recover device data if 
your device is lost, stolen, or corrupted by an unforeseen issue.
Note:
If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify 
if you are able to back up and restore your device data.
Set
backup
preferences
in
BlackBerry
Link
You can set the option to back up your BlackBerry device automatically when you connect your device 
to your computer. You can also customize the backup file name that 
BlackBerry Link creates and select 
which types of data to include in your backup file.
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							On a Windows computer, do the following:
1.Open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Back
Up

Restore.
By default, BlackBerry Link performs a quick backup of your device, including all data except your 
media files and applications.
4.Do one of the following:
tTo set the option to back up your device automatically, select the Automatically
back
up
my

device
 checkbox. In the drop-down list, select how often you want to back up your device data.
tTo back up all of your device data, select the Full
Backup option.
tTo back up specific data, select the Custom
Backup option. Click Configure. Select the 
checkboxes beside the data that you want to include in your backup files.
On a Mac computer, do the following:
1.Open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Back
Up

Restore.
By default, BlackBerry Link backs up all of your device data.
4.Do one the following:
tTo set the option to back up your device automatically, select the Back
up
my
device checkbox. 
In the drop-down list, select how often you want to back up your device data.
tTo back up specific data, choose the Select
data
to
include
in
your
backup
files checkbox. 
Select the checkboxes beside the data you want to include in your backup files.
Back
up
your
device
data
You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link 
performs a quick backup of your device, including all data except your media files and applications. If 
you set backup preferences, 
BlackBerry Link creates a backup file containing the data you specify
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back
Up

Restore.
5.On a Windows computer, click Back
Up
Device. On a Mac computer, click Back
Up
Now.
Restore
your
device
data
With BlackBerry Link, you can restore backup files that include supported data from devices running 
BlackBerry Device Software 5.0 or later and BlackBerry 10 OS.
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							On a Windows computer, do the following:
1.Open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back
Up

Restore.
5.Do one of the following:
tTo restore all of the data in a backup file to your device, click a backup file.
tTo restore specific data in a backup file to your device, click a backup file. Click the Custom

Restore
 option. Clear the checkbox beside one or more databases that you donht want to restore.
tTo restore data from a backup file that isnht listed, click . Navigate to the .bbb or .ipd file. Click 
OK.
6.Click Restore.
On a Mac computer, do the following:
1.Open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back
Up

Restore.
5.Click Restore
Device.
6.Do one of the following:
tTo restore all of the data in a backup file to your device, click a backup file.
tTo restore specific data in a backup file to your device, click a backup file. Clear the Restore
all

data
 checkbox. Clear the checkbox beside one or more databases that you donht want to restore.
tTo restore data from a backup file that is not listed, click Change. Navigate to the .bbb file or .ipd 
file. Click 
OK.
tTo remove all of your device data and restore your device to its default factory settings, click 
Restore
to
factory
settings.
7.Click Restore.
About
updating
your
device
software
with
BlackBerry
Link
You might want to update your device software for any of the following reasons:
tTo access the latest apps and features
tTo resolve a technical issue
tYour service provider requires that you update your device software
If a new version of the device software is available for your device, a notification appears on your 
computer, beside your device name in 
BlackBerry Link. You can choose to automatically download 
device software updates as well as updates to 
BlackBerry Link software.
SettingsUser Guide209 
						

							Your data and settings are automatically restored on your device when the software update is complete. 
It could take up to an hour to update your device software. During that time, you canht disconnect your 
device from your computer.
Update
your
device
software
with
BlackBerry
Link
Before you begin, make sure that your computer is connected to the Internet.
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer with a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Software
Updates > Check
for
Updates.
5.If a software update is available, click Install
Update.
Note:
If you want software updates to be installed automatically when you connect your device to 
BlackBerry Link, select the Automatically
download
updates
for
your
device
software
and

BlackBerry
Link
 checkbox.
Restore
your
device
to
its
factory
default
settings
using
BlackBerry
Link
If you restore your BlackBerry device to its default settings, BlackBerry Link deletes all of the data and 
third-party applications from your device. Any IT policies that are applied to your device are also deleted. 
After you restore your device to its default settings, you can run the setup application on your device to 
begin using the device again.
Before you begin, you should back up your data so that you have a copy on your computer.
CAUTION:
You canht stop the process of restoring your device to its default settings after you start it. If 
you reset your device, the process continues after the device restarts.
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Do one of the following:
tOn a Windows computer, click Back
Up

Restore. Click Factory
Reset.
tOn a Mac computer, at the top of the screen, click BlackBerry
Link > Preferences. Click Reload

> Reload.
Troubleshooting:
BlackBerry
Link
I
canht
access
files
on
my
computer
To access your computer files using your BlackBerry device, BlackBerry Link must be open on a 
computer thaths connected to the Internet.
If you donht see your computer as a source in the File Manager app, try the following:
SettingsUser Guide210