ATT Mls6 Phone Manual
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Consumer UseThe following AT&T limited warranty will apply if you have purchased your PARTNER Communications System (System) primarily for personal, family, or household purposes. AT&T Consumer Warranty What is covered: Any defect in material and workmanship. For how long: One year. What we will do: If your System is defective within one year of the date of purchase, we will repair it or, at our option, replace it at no charge to you. If we repair your System, we may use new or refurbished replacement parts. If we choose to replace your System, we may replace it with a new or refurbished one of the same or similar design. The repair or replacement will be warranted for the remainder of the original one-year warranty period, plus the number of days, if any, that you were without your System while we were performing repairs. If we determine that your System cannot be repaired or replaced, we will refund the purchase price of your System to you. Limitation: This warranty applies only if you purchased your System from AT&T or an AT&T Authorized Dealer. Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use), are limited to one year from date of purchase. We will not pay for loss of time, inconvenience, loss of use of your System, or property damage caused by your System or its failure to work, or any other incidental or consequen- tial damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. What we ask you to do: To get warranty service for your System you must provide proof of the date of purchase. If you purchased your System directly from AT&T: Call our Helpline toll free at 1 800 628-2888 for complete instructions and details on service. We will service your System on your premises between 8:00AM and 5:00PM Monday through Fri- day (Business Days), except for AT&T holidays. If we determine you have a major failure (one that materially affects the operation of your System), we will come to your premises to service your System within four Business-Day hours of your telephone call. If we determine your problem is not a major failure, we will come to your premises within 24 hours of your call. Visits will only be made, however, during the hours mentioned above. If you purchased your System from an AT&T authorized dealer: Your AT&T warranty service is provided to you by your Dealer under the AT&T Authorized Dealer Warranty Plan. Please contact your Dealer directly for details and instructions (or call our Helpline at 1 800 628-2888). Repair, replacement, or refund of the purchase price of your system is your exclusive remedy. What this warranty does not cover: This warranty does not cover damages, defects, or failures of your System resulting from accidents, alterations, unau- thorized repair, failure to follow instructions, misuse, fire, flood, acts of persons not in our control, and acts of God (except for power surges). This warranty is the only one we give on your System and it sets forth all our responsibilities regarding your System. There are no other express warranties. State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 8-4 Maintenance and Customer Support
Use Behind PBX or Centrex A Centrex is a business telephone service offered by your local phone company that offers Custom Calling features. A PBX (Private Branch Exchange) is a private phone system that allows communication within a business and between the business and the outside. If you are connecting your PARTNER system to a PBX (Private Branch Exchange) or Centrex system, instead of directly to local telephone company lines, you must make sure your system is set up correctly. This involves the following system setting: nRecall Timer Duration must be set to the appropriate number. To change the Recall Timer Duration: 1. 2. 3. 4. 5. From a PARTNER phone at extension 10 . . . Press [ Feature ] [ 0 ] [ 0 ]. Press the left [ Intercom ] button twice. Press [ # ] [ 1 ] [ 0 ] [ 7 ]. If your system is connected to a PBX, press [ 1 ] [ 8 ]. If your system is connected to a Centrex, press [ 3 ] [ 2 ]. If you make a mistake or want to change what you entered, return to step 3. When you are finished, press [ Feature ] [ 0 ] [ 0 ]. Considerations: n nLast Number Redial will not work reliably unless the last number was a PBX or Centrex number. However, you can dial the PBX or Centrex feature code for Last Number Redial. To activate PBX or Centrex features, press [ Recall ] from a PARTNER 12- button phone, or [ Feature ] [ 0 ] [ 3 ] from a PARTNER 6-button phone. For more information about the Recall feature, see p. 4-11. Use Behind PBX or Centrex A-1
User Form B Suggestion: Make a photocopyWe recommend that you photocopy this dial form and give it to system users forbefore filling the form in, and keep the original clean so thattheir reference. It provides space on which to write Speed Dial numbers and you can make more copies whensystem extension numbers. you need them.For information on how to store a Speed Dial number, see p. 3-5. User Form B-1
AT&T SPEED DIAL NUMBERS To dial a Speed Dial Number: nOn a PARTNER (MLS-model) Telephone: Press [ Feature ] + Code For example: [ Feature ] [ 2 ] [ 0 ] n n For example: [ Intercom ] [ 1 ] [ 3 ] nOn Standard Single-Line Touch-Tone Telephone: Press [ # ] + Code For example: [ # ] [ 2 ] [ 0 ] Hint: On a PARTNER 12-button phone, store an additional 8 telephone numbers for your personal use. Instructions on Quick Reference card, under Storing an Auto Dial Number. CodeTelephone NumberName/Company 20 21 22 23 24 25 26 27 28 29 PARTNER™ COMMUNICATIONS SYSTEM SYSTEM EXTENSION NUMBERS To dial an extension: On a PARTNER (MLS-model) Telephone: Press [ Intercom ] + Ext. number To voice-signal a PARTNER phone: press [ Intercom ] + Ext. number On Standard Single-Line Touch-Tone Telephone: Lift handset. Listen for intercom dial tone, then dial extension number. For example: [ 2 ] [ 0 ] ExtName 10 11 12 13 14 15 16 17 18 19 20 21
Product Ordering Information C Ordering additional telephones and modules, accessories, and replacement parts for your PARTNER system is convenient. The table on the next page shows where you can buy them in the U.S. You can obtain most items from more than one source, either directly from AT&T or from authorized dealers. Sources are: n n n n nAT&T Catalog Sales. This source is AT&T’s national phone/mail sales center in Cincinnati. A Catalog Associate will place your order, including AT&T installation if you need it. Or you can charge your order on a VISA, Mastercard or American Express card. The Catalog Associate can also give you sales advice and mail you our Sourcebook catalog. Call 1 800 451-2100. AT&T General Busines Systems Sales Offices. GBS Sales offices, located throughout the country, serve the small business customer. To contact the office closest to you, call 1 800 247-7000. A representative will place your order, including AT&T installation if you want it. AT&T PhoneCenter Stores. Your local PhoneCenter Store carries most items. To locate the nearest store, call 1 800 222-3111 or see your local white pages under AT&T PhoneCenter Store. AT&T Authorized Dealers. You can also buy most items from one of AT&T’s authorized dealers. To find the dealer nearest you, call 1 800 247- 1212. AT&T National Parts Sales Center. This national sales center, located in Denver, stocks replacement parts for the PARTNER system modules and telephones. Telephone orders can be placed by calling 1 800 222-PART. In Canada, order these items from AT&T Canada: Eastern Canada and Ottawa: 1 514 335-7200 Ontario:1 416 756-5236 Central and Western Canada:1 800 561-5165 The above sources (except the National Parts Sales Center) can also provide you with the optional equipment you might want for your system, such as AT&T fax machines, answering machines, standard phones, modems, paging systems, headsets, and extra alerts. Product Ordering Information C-1
To use the table, first locate the item you want. A triangle ( s ) indicates where you can obtain it. SOURCE (U.S.) AT&T AT&TAT&TAT&T AT&TCatalog Sales General BusinessPhoneCenterAuthorized National Parts (Sourcebook)Systems SalesStoreDealer Sales Center Office(800) 451-2100(800) 247-7000SSS(800) 222-PART System Modules and Wiring PARTNER Expansion UnitIncludes 206 module, module connector, two 7-foot line cords, two 267F2 bridging adapters, and installation instructionssssss 206 module (replacement)(two line jacks, 6 ext jacks, two 7-foot line cords)ss Module connector (replacement)ss AC power cordss Line cords (D2R)Connects 206 Module to Network Interface (clear color)ssssSpecify length: 7 (standard length), 14, or 25 foot Extension Wiring KitWire (75 feet), clips, tie wraps, and labels—enough for wiring onessssextension 267F2 bridging adapterssssConnects 2 devices to one extension MLS-Model Telephones and Accessories: MLS-12 telephone, black or whitessss MLS-6 telephone, black or whitessss Telephone stand, black or whitesss Button label package (specify telephone model)12 labels with clear plastic coversss Handset (K2S1), black or whitess s Handset cords, 9 foot, black or white, coiledConnects handset to telephonessss Telephone mounting cords (D4BU)Connects phone to wall jack, jack panel, or directly to 206 module ext jackssssSpecify length: 2, 7, or 14 foot (14 foot, standard).For 25 foot, specify D4DF cord. Telephone mounting extension cordsExtends the D4BU mounting cordsssssSpecify length: 14, 25, 50, 75, or 100 foot S To locate the AT&T PhoneCenter Store nearest you, see the listing in your local telephone directory’s white pages (under AT&T), or call 1 800 222-3111. SS To locate the nearest AT&T Authorized Dealer, call 1 800 247-1212. Table C-1 Sources of Additional Equipment and Replacement Parts (U.S.) C-2 Product Ordering Information
FCC Information D Federal Communications Commission (FCC) Warning Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial or residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manuals, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: 1. 2. 3.Where it can be done safely, re-orient the television or radio antenna. To the extent possible, relocate the television, radio, or other receiver with respect to the telephone equipment. Plug the telephone equipment into an AC outlet that is not on the same circuit as the one used by the radio or television. FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules. In compliance with those rules, you are advised of the following: n nMeans of Connection: Connection to the telephone network shall be through a standard network interface jack USOC RJ11C. These USOC jacks must be ordered from your Telephone Company. This equipment may not be used with party lines or coin telephone lines. Notification to the Telephone Companies: Before connecting this equipment, you or your equipment supplier must notify your local telephone company’s business office of the following: FCC Information D-1
n n nThe telephone number(s) you will be using with this equipment. The appropriate registration number and ringer equivalence number (REN), which can be found on the right hand side of the control unit. The facility interface code, which is 02LS2. You must also notify your local telephone company if and when this equip- ment is permanently disconnected from the line(s). n n nRepair Instructions: If you experience trouble because your equipment is malfunctioning, the FCC requires that the equipment not be used and that it be disconnected from the network until the problem has been corrected. Repairs to this equipment can only be made by the manufacturers, their authorized agents, or by others who may be authorized by the FCC. In the event repairs are needed on this equipment, please contact the National Ser- vice Assistance Center (NSAC) at 1 800 628-2888. For warranty information, see chapter 8. Rights of the Local Telephone Company: If this equipment causes harm to the telephone network, the local telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right to file a complaint with the FCC. Your local telephone company may make changes in its facilities, equipment, operations, or procedures that affect the proper functioning of this equip- ment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. Hearing Aid Compatibility: The custom telephones for this system are compatible with inductively coupled hearing aids as prescribed by the FCC. D-2 FCC Information
Upgrading Your System E Your PARTNER system can be easily upgraded to a more advanced version, without discarding the modules, phones, and other equipment you have now. This advanced version is the affordable PARTNER™ Plus Communications System. The PARTNER Plus system gives you more capacity and many more features than your basic system. Here are just a few of its advantages: n n nDouble the capacity. You can connect as many as 8 lines and 24 extensions to a PARTNER Plus system. Enhanced cost-control features. The PARTNER Plus system offers many features that will save you money: n n nLine Assignment features give you more flexibility when assigning lines to your employees. That is, you can specify the lines a person can use and the kinds of calls he or she can make on them. You can even specifiy on which buttons the lines will appear. Disallowed Telephone Numbers allow you to reduce telephone abuse by blocking specific types of calls by someone or all employees. Calls to 900, 976, and similar numbers can be expensive—not only for the cost of the call, but also for the loss of productivity that results when these calls are made and discussed around the office. Night Service allows you to control outgoing calls after hours. Greatly improved productivity and convenience. The PARTNER Plus system offers many features to increase efficiency. For example: nMore Speed Dial numbers. You can store 60 System Speed Dial numbers, instead of the 10 you have now. In addition, each user can store another 20 numbers for his or her own personal use. The expanded speed dialing capability makes the PARTNER Plus system more convenient and flexible. nSupport of AT&T MLS-Model display telephones. You can use AT&T’s MLS-12D display phones with the PARTNER Plus system. The display Upgrading to PARTNER Plus E-1
can be in English, Spanish, or French, and shows the date and time, how long you are on a call, and the extension that is calling you. The display is also used for user-friendly programming. That is, the display prompts you to enter data and makes programming the system a simple task. nFax Management lets users automatically transfer calls to the fax machine. It also allows users to monitor the fax machine from their tele- phones. They can see when a fax comes in, when the machine is busy, and when the machine is not working or is out of paper. nHotline feature allows you to set up a Hotline phone that rings a predeter- mined extension. This is useful if you need a courtesy phone. nDoorphone feature allows you to connect doorphones to the system. This lets you screen visitors without having to walk to and from a normally locked door. nDirect connection of a paging system and Music On Hold source. Instal- ling a loudspeaker paging system or audio source is a simple procedure because each plugs into its own special jack. Expensive adapters are not needed. When To UpgradeUpgrading to the PARTNER Plus system is recommended when: n n nThe volume of your incoming calls—or the size of your staff—has increased, and you need more than 4 lines or 12 extensions (the maximum capacity of the basic PARTNER system). You need to control phone costs. You need to improve telephone productivity. For information about upgrading to the more advanced PARTNER Plus system, please contact your nearest General Business Sales Office (1 800 247-7000) or AT&T-authorized dealer (1 800 247-1212). E-2 Upgrading to PARTNER Plus