ATT Mls6 Phone Manual

							Putting a Call on Hold
To put a call on hold:
While active on the call . . .
1.Rapidly press and release the switchhook.
You hear the intercom dial tone. The call is on hold. Do not hang up the
handset while the call is on hold. If you do hang up the handset, the phone will
ring. Answering the ring will reconnect you with the held call.
To retrieve a call from hold:
1.
2.
Hang up.
The call rings back.
Lift the handset.
You are reconnected with the held call.
Transferring a Call
To transfer a call:A transferred call will ring like an
intercom call (Ring-Ring) until the1.While active on the call, press the switchook down once rapidly.
person transferring the call hangsYou hear the intercom dial tone. The call is put on hold.up, at which time the call rings
like a transferred call (Ring-Ring-2.Dial the 2-digit number of the extension to which you want the call
Ring).transferred.
3.When someone answers, announce the call, If the call is accepted, hang
up. If no one answers, press the switchook down once rapidly and you are
reconnected with the caller. If the call is refused, wait for the person who
refused the transfer to hang up. Then, hang up, and the call will ring back.
(If the person who refused the transfer does not hang up, press the
switchook twice and you will be reconnected with the call.)
Using Standard Telephones  
5-3 
						

							Making a Conference Call
A conference call connects you with two other parties—outside or inside—in a
single call. You set up a conference call by adding a second party to an exist-
ing call.
To add a second party to an existing call:
You are connected with the first party . . .
1.
2.
3.Press the switchhook down once rapidly.
The first party is put on hold. You hear the intercom dial tone.
To add an outside party, dial [ 9 ] plus the outside number. If the number is
busy or does not answer, hang up and the first party will ring back.
To add an inside party, dial the 2-digit extension number. If the extension
is busy or does not answer, press the switchhook down once rapidly and
you will be reconnected with the first party.
When the second party answers, press the switchhook down once rapidly.
You are now connected with both parties.
During the conference call, any inside party can exit the call at any time simply
by hanging up. However, if an outside party hangs up during a conference call,
the callers that stay on the conference may hear a dial tone. A PARTNER sys-
tem feature called Conference Drop removes the last added party from a
conference call. When the conference originator hangs up, the conference is
disconnected.
To drop the second added party from a conference call:
1.Press the switchhook down once rapidly.
The last added party is dropped.
Notes
nYou cannot use Speed Dialing to set up the second call on the conference.
nIf you set up a conference with a standard phone, you cannot put your end
of the conference on hold.
nYou cannot transfer a conference call.
nYou cannot join a conference call.
5-4  Using Standard Telephones 
						

							Speed Dialing
To dial a Speed Dial number (from a touch-tone phone only):
1.
2.Lift the handset.
You hear the intercom dial tone.
Press [ # ] plus the 2-digit Speed Dial code (20 to 29).
The system automatically selects an outside line and dials the Speed Dial
number.
Using Calling Features
You cannot use calling features
from a rotary telephone.
You can use two calling features with a standard touch-tone telephone by press-
ing [
 # ] plus a 2-digit code. (The [ # ] replaces the [ Feature ] button on a PARTNER
phone.) Table 5-1 shows the calling features you can use.
Table 5-1 Using Calling Features with Standard Phones
FeatureHow to Use It
Last Number Redial
Press [ # ] [ 0 ] [ 5 ]
RecallPress [
 # ] [ 0 ] [ 3 ]
To use a calling feature on a standard telephone:
If you are not already on a call . . .
1.Lift the handset.
You hear the intercom dial tone.
2.Dial [ # ] plus the 2-digit dial code.
If you are on an outside call . . .
1.Rapidly press and release the switchhook.
You hear an intercom dial tone and the call is put on hold.
2.Press [ # ] plus the 2-digit dial code.
The system automatically returns you to the outside line you were on and then
activates the feature.
For a complete description of what calling features do, and when to use them,
see p. 4-11.
Using Standard Telephones  
5-5 
						

							Using a Combination Extension
A combination extension is a PARTNER telephone and a standard telephone (or
other standard device) that share a single extension. For complete instructions
on how to install a combination extension, see p. 2-13.
The following are examples of useful combination extensions:
n
n
nPARTNER phone plus standard telephone, for power failure backup (exten-
sions 10 and 16).
PARTNER phone plus answering machine
PARTNER phone plus fax machine
Using the telephones in a combination extension is fairly simple. The main thing
to understand is that the two telephones share a single PARTNER extension in
the same way several home telephones share a single number. For example:
n
n
n
nBoth phones share the same extension number.
Both phones share the same voicepath; that is , when either phone is busy,
the extension is busy.
The lights on the PARTNER phone show what the standard telephone is
doing as well as what the PARTNER phone is doing. For a description of
light patterns on PARTNER phones, see p. 4-2.
An incoming call rings at both phones.
In the combination extension, a PARTNER telephone works like it always does
and a standard telephone works like it always does when connected to the
PARTNER system. Only one phone can be used at a time, unless you want to
join the two on a single call, the same way you can—on your home phone—
have two people on the same call on different telephones.
There are, however, the following differences from normal operation:
n
n
n
n
n
nYou can handle a call on the standard telephone by pressing buttons on the
PARTNER telephone. For example, you can use the PARTNER phone to
select a specific outside line, and conduct the call on the standard phone.
Or, if someone is on a call using the standard telephone, someone else can
put that call on hold by pressing [
 Hold ] on the PARTNER phone. To do this, it
is not necessary to lift the handset of the PARTNER phone.
You can also activate calling features from the PARTNER telephone while the
standard phone is on a call. Simply press [
 Feature ] plus the 2-digit dial code.
A voice-signaled call will not signal at a standard phone.
Held calls cannot be retrieved from a standard phone in a combination
extension.
Held calls at a standard phone will not ring back in a combination extension.
Dialing restrictions cannot be guaranteed on a standard phone. (See foot-
note on p. 3-2.)
5-6  Using Standard Telephones 
						

							Using Optional Equipment
6
Contents
n
n
n
n
n
n
Fax Machines6-1
Fax Machine with Its Own Fax Line6-2
Fax Line Saver
6-3
Fax and Telephone Combination6-4
Backup Fax Machine6-5
Transferring a Call to the Fax Machine6-6
Using the Fax Machine’s “Notify” Feature6-6
n
n
n
Answering Machines6-7
Retrieving Messages From the Answering Machine6-7
Single Answering Machine6-8
Personal Answering Machine6-9
Multiple Answering Machines6-10
Modems6-11
Credit Card Scanners6-12
6-i 
						

							Fax Machines
The benefit of connecting a fax machine to your PARTNER system
To install a fax machine, seeis that you can set up the fax machines in different ways to suit your needs. Byp. 2-12.using the lines connected to your system, you do not have to pay for an
additional fax line. Following are different ways you can set up fax machines
with the PARTNER system.
n
n
n
nFax machine with its own line. Good for heavy fax traffic. This setup uses
a published fax number.
Fax line saver. Good for light fax traffic, without a published fax number.
Fax and phone combination. A fax machine and phone together saves an
extension. Good for light fax traffic.
Backup fax machine. If your fax traffic is very important, you can connect
two machines so that one machine covers the other when it is busy or out of
paper.
Other ways to use a fax machine, provided in this section, are:
n
nTransferring a call to the fax machine
Using an AT&T fax machine’s “Notify” feature
Using Optional Equipment  
6-1 
						

							Fax Machine with Its Own Fax Line
In this setup, which is good for heavy fax traffic, line B is the fax line, the number
of which is published as the fax number (figure 6-1). (This fax line can also be
used by other phones when all other lines are busy.) The fax machine is con-
nected to its own extension (extension X).
line Afax line B
206
MODULES
ext
Xext
Yext
Z
FAX
Figure 6-1 Fax Machine with Its Own Line
To set up:
1.Set the Line Ringing for line B on extension X to “ring.”
2.Set Line Ringing for all other lines on extension X to “no ring.”
3.Set the Line Ringing for line B on all other extensions to “no ring.”
4.Set the Automatic Line Selection for extension X so that line B is the first
line in the selection sequence. (When the fax machine makes a call, it
automatically connects to the fax line.)
5.Set the Automatic Line Select for all other extensions so that line B is the
last line in the select sequence. That way, the fax line is used for outgoing
calls only when all other lines are busy.
See instructions for Line Ringing on p. 3-4 and Automatic Line Selection on
p. 3-3.
To use: All fax calls that come in on the fax line are automatically answered by
the fax machine. When you send a fax, the fax line is automatically selected
when you lift the handset on the fax machine. If a fax call comes in on a line
other than the fax line, you can transfer the call to the fax extension (see in this
section, “Transferring a Call to the Fax Machine,” p. 6-6).
6-2  Using Optional Equipment 
						

							Fax Line Saver
If you don’t use your fax machine enough to justify paying for its own outside
line, you can put the fax on its own extension if you don’t mind manually
transferring calls to it (figure 6-2).
linesA    B    C    D
206
MODULES
ext
extext
Z XY
FAX
Figure 6-2 Fax Machine Line Saver
To set up:
1.  Set the Line Ringing for all the lines on extension X to “no ring.”
2.  Set the Automatic Line Selection for extension X so that the outside lines
are first; e.g., line A, line B, line C, line D. (When the fax machine makes a
call, it automatically connects to an available line.)
See instructions for Line Ringing on p. 3-4 and Automatic Line Selection on
p. 3-3.
To use: The person at extension Y or Z answers a call and hears a fax machine
signaling on the other end. Realizing that a fax call is coming in, this person
transfers the call to extension X—the fax machine extension. If the person at
extension Y or Z answers a call from someone who wants to send a fax, he or
she should transfer the call to the fax machine extension. When the fax machine
answers, it sends the fax tone, at which point the caller should press his or her
fax machine’s [
 Start ] button. To send a fax with this setup, simply lift the handset
on the fax machine—an outside line will be automatically selected.
Using Optional Equipment  
6-3 
						

							Fax and Telephone Combination
If you want to connect a fax machine but cannot spare an extra extension, or if
your fax machine does not have a built-in telephone, you can connect a tele-
phone and a fax machine to a single extension via an AT&T 267F2 bridging
adapter (figure 6-3). Two 267F2 bridging adapters are included with each 206
module.
lines
A    B    C    D
206
MODULES
ext
X
267F2bridging
adapter
FAX
Figure 6-3 Fax and Telephone Combination
To set up:
1.  Set the Line Ringing for all the lines on extension X to “ring.”
2.  Set the Automatic Line Selection for extension X so that the outside lines
are first; e.g., line A, line B, line C, line D.
3.  Adjust the fax machine to answer on the third or fourth ring.
See instructions for Line Ringing on p. 3-4 and Automatic Line Selection on
p. 3-3.
To use: When anyone in the system hears a fax call coming in, they can
transfer the call to extension X, the fax machine extension. (See in this section,
“Transferring a Call to the Fax Machine.”). To send a fax, simply lift the handset
on the fax machine. Or, if your fax machine does not have a built-in telephone,
use the phone to dial the call. An outside line will be automatically selected.
6-4  Using Optional Equipment 
						

							Backup Fax Machine
If your business absolutely depends on receiving fax messages—if reliability is
essential—you can set up two fax machines so that one serves as a backup for
the other. In the example shown in figure 6-4, fax machine 1 is set up as the pri-
mary machine; fax machine 2 is the backup. If fax machine 1 runs out of paper
or otherwise malfunctions, fax machine 2 will answer the call after two or more
rings. This setup uses a dedicated fax line. Note that to use this setup, you
must be able to adjust one of your fax machines to answer on a later ring.
fax line A
206
MODULES
ext
ext
X
Y
FAX 1
primaryFAX 2
backup
Figure 6-4 Backup Fax Machine
To set up:
1.  Set the Line Ringing for line A on extensions X and Y to “ring.”
2.  Set the Line Ringing for all other lines on extensions X and Y to “no ring.”
3.  Set the Line Ringing for line A on all other extensions to “no ring.”
4.  Set the Automatic Line Selection for extensions X and Y to any sequence
of outside lines, with line A last.
5.  Adjust fax machine 1 to answer on the first ring. Adjust fax machine 2 to
answer after two or more rings.
See instructions for Line Ringing on p. 3-4 and Automatic line Selection on
p. 3-3.
To use: Use the primary fax machine as described under Fax Machine with Its
Own Fax Line. If a call comes in when the primary machine is busy, the
backup machine will take the call. If the primary machine is busy, you can send
a fax on the backup machine. An outside line will be automatically selected
when you make a call from the backup machine.
Using Optional Equipment  
6-5