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ATT Mls6 Phone Manual

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    							AT&T
    PARTNER™
    Communications System
    Installation and Use 
    						
    							Copyright © 1990 AT&TAT&T 999-506-139
    All Rights ReservedIssue 2
    Printed in U.S.A.October 1990
    Notice
    Every effort was made to ensure that the information in this document was complete and accurate at the time of
    printing. However, information is subject to change.
    Federal Communications Commission (FCC) Information
    For important FCC interference, registration, and repair information, see appendix D of this document.
    Trademarks
    PARTNER is a trademark of AT&T.MLS-6 and MLS-12 are trademarks of AT&T.
    MERLIN is a registered trademark of AT&T.
    SYSTIMAX is a trademark of AT&T.
    Warranty
    AT&T provides a limited warranty to this product. Refer to “AT&T Limited Warranties” in chapter 8.
    Ordering Information
    The order number for this book is 999-506-139. To order copies of this document, call 1 800 432-6600 in the U.S.
    or 1 800 255-1242 in Canada. For more information on how to order this and other PARTNER™ system reference
    materials, refer to Reference Materials in the section entitled About This Guide. For information on ordering
    replacement parts, accessories, and other compatible equipment, refer to appendix C.
    Support Telephone Numbers
    AT&T provides a toll-free customer helpline 24 hours a day. In the U.S., call the AT&T Helpline at 1 800 628-2888 if
    you need assistance when installing, programming, or using your system. In Canada, call one of the following
    Technical Assistance Centers for service or technical assistance:
    Eastern Canada and Ottawa:
    1 800 363-1882
    Ontario:1 800 387-4268
    Central and Western Canada:1 800 663-9817 
    						
    							Contents
    About This Guideiii
    1System Overview1-i
    n
    n
    n
    n
    nFeatures and Capabilities1-1
    System Components1-2
    Optional Equipment1-3
    Specifications1-5
    Quick Start1-6
    2Installing the Hardware2-i
    n
    n
    n
    nBefore You Start2-1
    Installing System Modules2-4
    Connecting Equipment2-9
    Replacing Modules2-14
    3Customizing Your System3-i
    n
    n
    n
    n
    nOverview3-1
    Changing Factory Settings3-2
    Speed Dialing3-5
    Auto Dialing3-6
    Special Dialing Functions
    3-7
    4Basic Call Handling with PARTNER Phones4-i
    n
    n
    n
    nPARTNER Phone Controls4-1
    Using the Auto Dial Buttons4-4
    Call Handling4-5
    Built-In Calling Features
    4-11
    i 
    						
    							5Using Standard Telephones5-i
    nOverview5-1
    nCall Handling5-2
    6Using Optional Equipment6-i
    nFax Machines6-1
    nAnswering Machines6-7
    nModems6-11
    nCredit Card Scanners
    6-12
    7Troubleshooting7-i
    8Maintenance and Customer Support8-i
    AUse Behind PBX or CentrexA-1
    BUser FormB-1
    COrdering InformationC-1
    DFCC InformationD-1
    EUpgrading Your SystemE-1
    INIndexIN-1
    ii 
    						
    							About This Guide
    This guide provides instructions on how to set up and use the PARTNER™
    Communications System.
    How to Use This Guide
    If you are installing and using your PARTNER system for the first time, we
    recommend that you read chapters 1 through 5 to Iearn what the PARTNER
    system can do. However, if you want to set up your system and use it quickly,
    read the System Overview (chapter 1) and use the Quick Start table on page
    1-6. Then read through this manual.
    Once you are experienced with the PARTNER system, use the Table of Contents
    or Index to locate the information you need.
    Reference Materials
    Quick Reference for Use with MLS-6™ and MLS-12™ Telephones (999-506-144,
    in packages of 6) are available to help you use the PARTNER system.
    To order additional or replacement reference materials, call the AT&T Customer
    Information Center (CIC):
    In the U.S.: 800 432-6600
    In Canada: 800 255-1242
    Product Safety Labels
    This book contains several product safety Iabels, identified by a         . A
    CAUTION label indicates the presence of a hazard that will or can cause
    property damage or minor personal injury if the hazard is not avoided.
    Carefully read the 
    WARNING label on pp. 2-8, 7-1, and 8-1. Opening a 206
    module will expose you to hazardous voltages that can cause severe personal
    injury or death.
    How to Comment on This Guide
    A feedback form is located at the end of this guide, after the appendixes. If the
    feedback form is missing, send your comments and recommendations for
    changes to:
    A. Sherwood
    AT&T General Business Systems
    Room 2B-63
    99 Jefferson Road
    Parsippany, NJ 07054
    Fax: 201 887-6898
    About This Guide  iii 
    						
    							System Overview
    1
    Contents
    Features and Capabilities
    System Components
    Optional Equipment
    nIndustry Standard Devices
    Limitations
    Connecting and Using Standard Devices
    nOther Devices
    nOrdering Information
    Specifications
    Quick Start
    1-1
    1-2
    1-3
    1-3
    1-3
    1-4
    1-4
    1-4
    1-5
    1-6
    1-i 
    						
    							Features and Capabilities
    Your PARTNER™ system is easy to install, set up, and use. The best way to get
    started with the PARTNER system is to read this manual straight through. If
    you’re in a hurry to set up and use the system, you can read this chapter and
    use the Quick Start table on page 1-6. But you will eventually need to read this
    manual to learn about all the capabilities of the system and how it can work for
    you.
    The PARTNER system can handle as many as 4 outside telephone lines and 12
    extensions. The PARTNER system has many features that help you manage
    your phone calling and save money. For example:
    n
    n
    n
    n
    n
    nDirect connection of standard single-line touch-tone and rotary telephones,
    answering machines, and fax machines means you do not have to buy extra
    lines or expensive adapters to connect phone equipment you may already
    own.
    Easy, one-touch use of features such as Last Number Redial and Privacy
    with AT&T MLS-12™ phones.
    Auto Dialing makes it possible to dial long or frequently used numbers with
    a single touch.
    System Speed Dialing allows people to dial frequently called numbers by
    dialing a short code.
    Dialing Restriction feature allows you to keep phone bills down by
    restricting the kinds of calls people can make.
    Interchangeable system parts make it easy to add or remove modules to
    expand or repair your system.
    System Overview  1-1 
    						
    							System Components
    206 MODULEMODULE CONNECTORA system can have one or two 206modules. Each 206 module connectsup to 2 telephone company linesand up to 6 telephones or otherdevices such as fax machines,
    answering machines, and modems.
    With two 206 modules, you can
    connect 4 outside lines and
    12 extensions. Each 206 module
    has a green light that shows it is
    turned on.
    Circuit Breakers
    This connector is needed only if you
    have two 206 modules. It joins the
    modules together so that all the lines
    and telephones on both modules are
    connected.
    MLS-12™ (Multi-Line Series)
    TELEPHONE
    This phone has four buttons foroutside lines, two intercom buttons,
    four Calling Feature buttons, and
    eight Auto Dial buttons. It also has
    a built-in speaker and microphone.
    Throughout this guide, the
    AT&T MLS-12 phone is referred to
    as the PARTNER 12-button phone.
    PARTNER 12-Button Telephone
    (MLS-12)
    Outside Line Jacks
    Extension Jacks
    MLS-6™ TELEPHONEThis telephone has six buttons withlights, which include four buttons
    for outside lines and two intercom
    buttons. It also has a built-in
    speaker. Throughout this guide, the
    AT&T MLS-6 phone is referred to as
    the PARTNER 6-button phone.
    Outside Line Cords
    PARTNER 6-Button Telephone
    (MLS-6)
    Figure 1-1 PARTNER System Components
    1-2  System Overview 
    						
    							Optional Equipment
    The PARTNER system works with many telecommunications devices, not only
    PARTNER telephones. You can connect these other devices without investing in
    more lines or circuit cards.
    Industry Standard Devices
    Many types of industry-standard telecommunications devices will work with your
    PARTNER system. They include:
    n
    n
    n
    n
    n
    nStandard single line touch-tone and rotary telephones. You can use
    these phones for almost all of your normal phone calling. In fact, you should
    connect at least one standard phone to the system because it is the only
    kind that will work on the PARTNER system during a power failure. See
    chapter 5 for instructions on using standard phones.
    Single-line cordless telephones. You can use single-line cordless tele-
    phones for almost all of your normal phone calling while having the freedom
    to move around your premises.
    Fax machines. You can save money by connecting your fax machine to the
    PARTNER system, so you do not have to pay for an extra dedicated outside
    line. For information on how to use a fax machine with the PARTNER system,
    see chapter 6.
    Answering machines. With the PARTNER system, you can cover up to four
    Iines with a single answering machine. For instructions on how to use
    answering machines with the PARTNER system, see chapter 6.
    Modems. You can use a modem with your personal computer to send and
    receive data over telephone lines. For instructions on how to use modems
    with the PARTNER system, see chapter 6.
    Credit card verification terminals. If you use a credit card verification ter-
    Limitations
    minal, you can connect it directly to your PARTNER system. For instructions
    on how to use a credit card verification terminal with the PARTNER system,
    see chapter 6.
    You can connect the above devices to your system regardless of the manufac-
    turer. However, the following limitations apply:
    n
    n
    nIt must be a single-line device.
    It must be industry standard. That is, it cannot be made specifically for use
    on a particular telephone system. (For example, you cannot connect an
    AT&T MERLIN® phone because it is specifically designed for use on a
    MERLIN system.)
    In order for the phones or devices to ring properly, the total Ringer
    Equivalence on a single extension cannot exceed 2. Every device has a
    label showing its Ringer Equivalence Number (REN). If you are connecting a
    single device to the extension, its REN cannot be more than 2. If connecting
    two devices, their total RENs cannot be more than 2.
    System Overview  1-3 
    						
    							Connecting and Using
    Standard DevicesYou can connect the standard device so that it is on an extension by itself, or it
    can share an extension with another piece of equipment (either another stan-
    dard device or a PARTNER phone). To connect two devices on one extension,
    you will need an AT&T 267F2 bridging adapter. (Two of these bridging adapters
    are included with each 206 module.) ln addition, the total RENs for both dev-
    ices must not exceed 2. See pages 2-12 and 2-13 for installation instructions.
    For information on using standard devices with your PARTNER system, see
    chapters 5 and 6.
    Other Devices
    You can also connect other devices to your system, but only specific models are
    compatible with the PARTNER system. Contact an AT&T sales representative
    for datails. These devices include:
    n
    n
    nLoudspeaker paging systems. Allows you to broadcast a message over a
    large area.
    Headsets. A headset is a combination earphone and microphone you wear
    on your head, so you can have a private, hands-free conversation. It is use-
    ful for receptionists, salespeople, or others who may need to use have their
    hands free while talking on the phone. For information on how to use head-
    sets, see the manufacturer’s instructions.
    Extra alerts. You can connect extra alerting devices, such as bells or horns,
    to ring when a call comes in. For information on how to use these alerts, see
    the manufacturer’s instructions.
    Ordering Information
    Optional equipment is available from many AT&T sources. Contact your AT&T
    representative or any of the following for sales information and advice on the
    equipment that would best meet your needs.
    AT&T Catalog Sales1 800 451-2100
    AT&T General Business Systems Sales Office1 800 247-7000
    AT&T PhoneCenter Store1 800 222-3111
    AT&T-Authorized Dealer1 800 247-1212
    For more information, see appendix C.
    1-4  System Overview 
    						
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