ATT Mls6 Phone Manual

							Automatic Line Selection
If you have a two-module system with four lines, the system is set at the factory
to connect you automatically to lines in the following order: Outside Line 1, 2, 3,
4, Intercom. If you have a system with one 206 module, the system connects
you in the following order: Outside Line 1,2, Intercom. That is, when you lift the
handset, the system will automatically connect you to Line 1. If Line 1 is busy,
then you are connected to Line 2; if Line 2 is busy, to Line 3, and so on. If all the
outside lines are busy, you are connected to the intercom (inside) lines. Change
this setting only if you want to change the order of the lines to which a user is
automatically connected. You can set any possible order, such as 4, Intercom,
1,3,2.
The following examples may help you identify extensions in your business for
which you should change the Automatic Line Selection:
n
n
nIf you have a standard single-line touch-tone or rotary phone connected to
an extension, change the line sequence from Line 1, 2, 3, 4, Intercom to
Intercom, Line 1, 2, 3, 4. This makes it easy for the person at the standard
phone to make an intercom call. To make an outside call, he or she only has
to dial [
 9 ], then the number. For more information about how to use standard
phones with the PARTNER system, see chapter 5.
If a person with a PARTNER phone makes a lot of intercom calls, but rarely
makes outside calls, you might change the order at that person’s extension
to Intercom first. Therefore, when that person lifts the handset, he or she will
be connected to an Intercom line automatically.
If your system has three outside lines, you must remove Line 4 from the
Automatic Line Selection sequence for all extensions. For example, you
might change the sequence to Outside Line 1, 2, 3, Intercom.
1.
2.
3.
4.
5.
6.
7.
8.
Procedure:
Press [ Feature ] [ 0 ] [ 0 ].
The phone beeps once, the lights of the four line buttons no longer show the
status of the lines, and the light next to the [
 Spkr ] button is green flutter.
Press the left [ Intercom ] button twice.
The light next to the button is green steady.
Press the right [ Intercom ] button.
Dial the 2-digit number (10 to 21) of the extension you want to change.
Press [  ] [  ].
Press the line buttons in the order you want them to be automatically
selected. Press the left [
 Intercom ] button to select Intercom.
When your sequence is complete, press [
  ] [  ]. If you want to correct a
mistake, or change the line order for another extension, return to step 3.
When you are finished, press [ Feature ] [ 0 ] [ 0 ].
Customizing Your System  3-3 
						

							Line Ringing
Line Ringing lets you set all, some, or no outside lines to ring on each individual
extension. The factory setting is for each outside line to ring on all extensions.
Change this setting if you want one or more lines on any extension not to ring.
If you want to set up your system
so that all incoming calls comeProcedure:
through a receptionist, you
would change the setting so the1.
other phones do not ring.
2.
3.
4.
5.
6.
Press [ Feature ] [ 0 ] [ 0 ].
The phone beeps once, the lights of the four line buttons no longer show the
status of the lines, and the light next to the [
 Spkr ] button is green flutter.
Press the left [ Intercom ] button twice.
The light next to the button is green steady.
Press the right [ Intercom ] button.
Dial the 2-digit number (10 to 21) of the extension you want to change.
The light next to each line button is steady green if the setting is for “ring;” green
flutter if the setting is for “no ring.”
If you want to change the setting for any line at that extension, simply
press the line button. To change the setting for another extension, return
to step 3.
The light changes to show the setting.
When you are finished, press [ Feature ] [ 0 ] [ 0 ].
Abbreviated Ringing
The system comes set up so that when an incoming call rings at a busy phone,
it will ring once and then stop ringing while the green light next to the line or
intercom button continues to flash. Turn Abbreviated Ringing off if you want
Receptionists and others whoa phone to continue to ring until it is answered.handle many calls prefer to turn
Abbreviated Ringing off so that
Procedure:they can be reminded of
unanswered calls.1.
2.
3.
4.
5.
6.
Press [ Feature ] [ 0 ] [ 0 ].
The phone beeps once, the lights of the four line buttons no longer show the
status of the lines, and the light next to the [
 Spkr ] button is green flutter.
Press the left [ Intercom ] button twice.
The light next to the button is green steady.
Press [ # ] [ 3 ] [ 0 ] [ 5 ].
Dial the 2-digit number (10 to 21) of the extension you want to change.
The Message light is steady red if Abbreviated Ringing is “on;” red flash if it is
off.
Press [ 1 ] to turn on Abbreviated Ringing, or press [ 2 ] to turn off Abbrevi-
ated Ringing. If you make a mistake or want to change the setting, return
to step 3.
The light changes to show the setting.
When you are finished, press [ Feature ] [ 0 ] [ 0 ].
3-4  Customizing Your System 
						

							Speed Dialing
All system users should get a
copy of the Speed Dial form in
appendix B.
To dial the Speed Dial number, a
user simply presses [
 Feature ] and
the 2-digit code.1.
2.
3.
4.
You can also use this procedure
to program a new Speed Dial
number over another one already
assigned to a 2-digit code. Sim-
ply enter the new number.
1.
2.
You must use a PARTNER 12-button phone at extension 10 to
remove a Speed Dial number
from memory.
Speed Dialing allows you to store up to 10 outside numbers in the system’s
memory. Any user can dial these numbers automatically by pressing only three
buttons. Speed Dialing saves time and effort, and can spare people from con-
stantly looking up telephone numbers. Appendix B provides a form on which to
list the Speed Dial numbers.
You can use Speed Dialing to dial automatically certain numeric sequences
other than regular telephone numbers. For example, some banks and financial
services allow you to transact business over the telephone. After dialing the
call, you are usually requested to enter your account number by pressing the
numbers on the dialpad. These additional numbers can be included in the
Speed Dial number.
You can also include the Pause, Stop, Touch-Tone Enable, and Recall functions
in a Speed Dial number. See p. 3-7 for instructions.
To store a Speed Dial number (from extension 10):
Press [ Feature ] [ 0 ] [ 0 ].
Press [ Feature ], then press the 2-digit code between 20 and 29 that you
want to assign to the Speed Dial number.
Enter the Speed Dial number (up to 20 digits long). (If you want to include
special functions in the number, such as Pause, Stop, Touch-Tone Enable,
or Recall, see p. 3-7.) To store another Speed Dial number, return to
Step 2.
When you are finished, press [
 Feature ] [ 0 ] [ 0 ].
IMPORTANT: When programming and/or testing emergency numbers (such
as 911 or other emergency services):
Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
Perform such activities during the off-peak hours, such as early morning or
late evening.
To remove a Speed Dial number from memory (from extension 10):
1.
2.
3.
4.Press [ Feature ] [ 0 ] [ 0 ].
Press [ Feature ], then press the Speed Dial number’s 2-digit code.
Press [
 Mic ]. To remove another number, return to step 2.
When you are finished, press [
 Feature ] [ 0 ] [ 0 ].
Customizing Your System  
3-5 
						

							Auto Dialing
With Auto Dialing, anybody with a PARTNER 12-button phone can store up to
eight outside phone numbers on Auto Dial buttons. This allows the number to
be dialed with a single touch. Any user can store Auto Dial numbers on his or
her phone. Or, you can work at extension 10 to store Auto Dial numbers on
other phones.
Like Speed Dial numbers, Auto Dial numbers can include numeric sequences
and special functions.
To store an Auto Dial number on another extension (from extension 10):
To store an Auto Dial number at
an individual phone, see p. 4-4.
You can also use this procedure
to store a new Auto Dial number
over another one already
assigned to a button.
To dial and Auto Dial number,
simply press the Auto Dial but-
ton.
You must use a PARTNER 12-
button phone at extension 10 to
remove an Auto Dial number from
another phone.1.
2.
3.
4.
5.
6.
7.
Press [ Feature ] [ 0 ] [ 0 ].
Press the left [ Intercom ] button twice.
Press the right [
 Intercom ] button.
Dial the 2-digit extension on which the number will be stored.
Ext. 10 now functions as if it were the extension on which the number will be
stored.
Press the button to which you want the Auto Dial number assigned. (Auto
Dial buttons are shown on p. 4-1.)
Dial the outside number, maximum 20 digits. (To include the Pause, Stop,
Touch-Tone Enable, or Recall functions, see p. 3-7.) To store another
number on the same extension, return to step 5. To store a number on a
different extension, return to step 3.
When you are finished, press [
 Feature ] [ 0 ] [ 0 ].
IMPORTANT: When programming and/or testing emergency numbers (such
as 911 or other emergency services):
1.Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
2.Perform such activities during the off-peak hours, such as early morning or
late evening.
To remove an Auto Dial number from any extension (from extension 10):
1.
2.
3.
4.
5.
6.
7.Press [ Feature ] [ 0 ] [ 0 ].
Press the left [ Intercom ] button twice.
Press the right [
 Intercom ] button.
Dial the 2-digit number of the extension on which the number is stored.
Ext. 10 now functions as if it were the extension on which the number is stored.
Press the button from which you want the Auto Dial number removed.
Press [ Mic ].
To remove another number from the same extension, return to step 5. To remove
a number from another extension, return to step 3.
When you are finished, press [ Feature ] [ 0 ] [ 0 ].
3-6  Customizing Your System 
						

							Special Dialing Functions
If you use Recall, it must be the
first entry in the sequence.
You can only insert a Stop from a
PARTNER 12-button phone.
Do not enter a Stop as the first
character in a sequence. This
would remove the Auto Dial or
Speed Dial number.
Summary
To insert a . . .Press . . .
Pause[ Hold ]
Recall[ Spkr ]
Stop[ Mic ]
Touch-Tone Enable[ Transfer ]
You can add these special functions to any Auto Dial or Speed Dial number:
nPause. A pause causes the dialing sequence to stop for 1.5 seconds. You
might need a pause when dialing into a different long distance service or
when dialing an international number. You can insert as many pauses as
needed. For example, if you want to dial your answering machine at home,
and then automatically dial its message retrieval code, you would enter your
auto dial number like this: 201 555 1234 [pause] [pause] [pause] 321.
To insert a pause, press [
 Hold ] while storing an Auto Dial or Speed Dial
number.
nRecall. If your PARTNER system is connected to a PBX or Centrex system,
the recall signal activates many features in the PBX or Centrex system. For
example, you could program a dialing sequence to turn on its Call Waiting
feature with a single touch. Such a sequence might look like this: [recall]
123.
To insert Recall, press [ Spkr ] while storing an Auto Dial or Speed Dial
number.
nStop. A stop inserted into a dialing sequence allows you to stop, wait for a
response, and then continue the sequence. For example, there are some
banking services that let you do business over the phone by dialing a
number, waiting for an answer, and then entering your account number. You
can create a dial sequence that first dials the bank’s number and then stops.
After the call is answered, press the Auto Dial button or redial the Speed Dial
code to continue the sequence to automatically dial your account number.
The sequence would look like this: 555 1234 [stop] 54327.
To insert a stop, press [
 Mic ] while storing an Auto Dial or Speed Dial number.
nTouch-Tone Enable. If your system has rotary dialing, you can turn on
touch-tone dialing automatically in the dialing sequence. For example, if you
call your telephone banking service and need to enter your account number
from a touch-tone phone, you could build Touch-Tone Enable into the dialing
sequence. The sequence would look like this: 555 1234 [touch tone enable]
[pause] 54321. (Note that this sequence combines Touch-Tone Enable with
the Pause function described above.)
To insert Touch-Tone Enable, press [
 Transfer ] while storing an Auto Dial or
Speed Dial number.
Remember, you can use Pause, Stop, Touch-Tone Enable, and Recall in any
Speed Dial or Auto Dial number. And, you can combine them any way you want
(except where otherwise noted).
Customizing Your System  
3-7 
						

							Basic Call Handling
with PARTNER Phones
4
Contents
n
n
n
n
n
n
n
n
n
n
n
n
PARTNER Phone Controls
Lights
Ringing Patterns
Using the Speaker and Microphone
Hands-Free Answer on Intercom (HFAI)
Using the Auto Dial Buttons
Call Handling
Using the Speakerphone
A Word about Dial Tones
Making an Outside Call
Making an Intercom Call
Answering a Call
Putting a Call on Hold
Transferring a Call
Making a Conference Call
Joining a Call
Built-In Calling Features
4-1
4-2
4-2
4-3
4-3
4-4
4-5
4-5
4-5
4-6
4-6
4-7
4-7
4-8
4-9
4-10
4-11
4-i 
						

							PARTNER Phone Controls
Figure 4-1 shows the buttons and indicators on the PARTNER 12-button
telephone. (The PARTNER 6-button telephone is not shown. It is the same as
the PARTNER 12-button phone except that it has no Auto Dial buttons, Calling
Feature buttons, or built-in microphone.)
AT&T
Calling Feature Buttons
(12-button phone only)
These four buttons, from left to right, are pressed to
use the following features: Privacy, Last Number
Redial, Recall, and Conference Drop. For descriptions
of what these features are, and how to use them, see
p. 4-11.
Intercom Buttons
Press either button to make or answer an inside
MLS-12
Auto Dial Buttons
(12-button phone only)
Stores Auto Dial numbers for dialing with one-touch
(see p. 4-4).
Line Buttons
Press to make or answer outside calls. Green and red
lights next to each button shoW what is happening on
the line (see p. 4-2).
Spkr (Speaker) Button
Press to dial without lifting handset. With the speaker
on, the green light appears and you can hear what is
being transmitted from the other end. When the party
answers, lift the handset to talk. (Users with 12-button
(intercom) call to another extension.
phones can press [
 Mic ] to talk).
Feature Button
Press to change system settings, dial Speed Dial
numbers, and, on a PARTNER 6-button phone, use
Calling Features.
Conf (Conference) Button
Press to add other parties to your call (see p. 4-9).
Transfer Button
Press to transfer a call to another extension (see p. 4-8).
Hold Button
Press to put a call on hold for later pickup (see p. 4-7).
Mic (Microphone) Button
(12-button phone only)
Press to talk without lifting the handset. With the
micrcphone on, the green light appears and the
person on the other end can hear you.
Message Indicator
Flashes to show settings while programming.
Volume Control Buttons
Press to decrease ( Ñ ) or increase ( D ) the volume
of the ringer, speaker, and handset.
q  To adjust ringer volume, while phone is idle andhandset is on the phone, press Ñ or D.q  To adjust speaker volume, press Ñ or D while
listening through the speaker.
q  To adjust handset volume, while listening on a call,lift handset and press Ñ or D.
Figure 4-1 PARTNER 12-Button Telephone Buttons and Indicators
Basic Call Handling with PARTNER Phones  
4-1 
						

							Lights
To the left of each line and intercom button is a green and a red light. These
lights flash in different ways to show what is happening on that line. The green
light shows activity at your extension; the red light shows activity at other exten-
sions. The following examples use a broken line to illustrate the various light
patterns.
n
These light patterns apply only
for buttons that have lines
nassigned to them. Lights for
unused buttons are always off.
Light patterns are different when
nchanging system settings.
Steady On
A steady on light means a busy line. When the green light is on, your tele-
phone is busy on that line. When the red light is on, another extension is
busy on that line.
Off (off continuously)
An off light means the line is idle.
Flash
A flash pattern (long off, long on) means a call is ringing. When the green
light flashes, a call is ringing on that line at your extension. When the red
light flashes, it means that the line is ringing, but not at your extension.
Alternating Red/Green Flash
An alternating red and green flash (red on, green on, red on, green on)
appears on both extensions on a joined call. It also appears on an extension
connected in a conference call.
Wink
A wink pattern (long on, short off) shows a call on hold. When the green light
winks, a call is on hold at your extension. When the red light winks, a call is
on hold at another extension.
Flutter
n
n
n
A flutter pattern (short on, short off) shows a conference call on hold.
These light patterns are mentioned throughout this guide.
Ringing Patterns
You can tell what kind of call you are receiving by the way your telephone rings.
A transferred call will ring like an
intercom call (Ring-BEEP) until
nA single ring (Ring . . . Ring . . . Ring . . .) means you are receiving an out-the person transferring the call
hangs up, at which time the callside call.
will ring like a transferred callnA ring and a beep (Ring-BEEP . . . Ring-BEEP . . . Ring-BEEP . . .) means(Ring-BEEP-BEEP).you are receiving an intercom (inside) call.
nA ring and two beeps (Ring-BEEP-BEEP . . . Ring-BEEP-BEEP . . . Ring-
BEEP-BEEP . . . ) means you are receiving a transferred call.
Standard single-line rotary and touch-tone phones ring differently. See
chapter 5.
4-2  Basic Call Handling with PARTNER Phones 
						

							Using the Speaker and Microphone
Both PARTNER telephones have a speaker, which you can turn on by pressing
[
 Spkr ]. The PARTNER 12-button telephone also has a microphone, which you
can turn on by pressing [
 Mic ].When the green light next to the button is on, the
speaker or microphone is on.
With the PARTNER 12-button phone, you can make and answer calls without lift-
ing the handset by turning both the speaker and the microphone on. When you
turn on the speaker, you will hear a dial tone. When the microphone is on, turn-
ing the speaker on and off is the same as lifting and replacing the handset.
On the PARTNER 6-button phone, you can turn on the speaker to get a dial
tone, dial the call, and hear the call ringing. When the other party answers, you
must lift the handset to talk since you do not have a microphone button.
You can switch from the handset to the speaker and microphone by pressing
[
 Mic ] and then [ Spkr ] and hanging up the handset. To go from the speaker and
microphone to the handset, lift the handset.
Hands-Free AnswerThis feature allows users with PARTNER 12-button phones to automatically
on Intercom (HFAI)answer a voice-signaled intercom call. If you leave the microphone on all the
time, you can respond to a voice-signaled intercom call without lifting the
handset. The incoming voice-signaled intercom call will automatically turn on
your speaker. This is called Hands-Free Answer on Intercom. If the micro-
phone is on and an outside call comes in, press [
 Spkr ] to answer the call.
Basic Call Handling with PARTNER Phones  
4-3 
						

							Using the Auto Dial Buttons
Anyone with a PARTNER 12-button telephone can use the Auto Dial buttons
(shown in figure 4-1) to personalize his or her phone. See p. 3-6 for instructions
on how to store an Auto Dial number while working from extension 10.
To store an Auto Dial number:
Press [ Feature ] [ 0 ] [ 0 ].
You can also use this procedurePress the button to which you want the Auto Dial number assigned.
to store a new Auto Dial number
over another one already
assigned to a button. Simply
1.
2.
3.
4.Dial the number, entering a maximum of 20 digits including special func-
tions. (To insert special functions into the number, such as Pause, Stop,
enter the new number.Touch-Tone Enable, or Recall, see p. 3-7.) To store another Auto Dial
number, return to step 2.
When you are finished, press [
 Feature ] [ 0 ] [ 0 ].
IMPORTANT: When storing and/or testing emergency numbers for Auto
Dialing (such as 911 or other emergency numbers):
1.
2.Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
Perform such activities during the off-peak hours, such as early morning or
late evening.
To remove an Auto Dial number from memory (PARTNER 12-button phone
only):
1.
Press [ Feature ] [ 0 ] [ 0 ].
2.
Press the button from which you want a number removed.
3.Press [ Mic ]. To remove another number, return to step 2.
4.When you are finished, press [ Feature ] [ 0 ] [ 0 ].
To dial an Auto Dial number:You can dial an Auto Dial number
while on an outside call. For1.Press the Auto Dial button on which the number is stored.
example, you can do this to dialA line is automatically selected, the speaker comes on, and the Auto Dialan account number for annumber dials automatically. If you do not care to use the speakerphone,automatic banking service. How-lift the handset.ever, you cannot dial an Auto Dial
number while on an intercom call.
If you want to call on a specific line, press the line button before pressing the
Auto Dial button.
4-4  Basic Call Handling with PARTNER Phones