ATT Merlin Classic Mail Issue 1 System Reference Guide

To reset the line configuration and Control Unit type:
System Reference Guide
1.Enter administration mode
2.To change Control Unit integration parameterspress 
3.To reset the line configuration and Control Unit typepress 
4.      Turn the CLASSIC MAIL system off, then on.
Note: Your Control Unit should be idle while the Reset Line Configuration process is underway. If not,
some lines may not initialize properly. Always check the results of this process by checking each line‘.s
status after you have reset...

2.To change Control Unit integration parameterspress 
3.To change the Control Unit typepress 
4. The report describing the Control Unit type and
software feature package type plays.
5. To change the Control Unit typepress 
6. To change the Control Unit software Feature Package typepress 
Changing the Call Transfer Type
You can determine the method that CLASSIC MAIL system will use when automati-
cally routing incoming calls to intercom destinations by changing the call transfer
type. Normally the CLASSIC...

To change the call transfer type:
1.Enter administration mode
2.To change Control Unit integration parameters
3. To change the call transfer type
4. The message confirming the current transfer type plays.press 
press 
5. To change the call transfer typepress 
Enabling the Touch Tone Gate
The Touch Tone Gate is a programmable feature that will quickly determine whether
a incoming caller is dialing from a rotary telephone. If the Touch Tone Gate is
enabled, callers must dial a Touch Tone digit before the...

To enable/disable the Touch Tone Gate:
1. Enter administration mode.
2. To change Control Unit integration parameters
3. To enable the Touch Tone Gate feature
Adjusting the CLASSIC MAIL System Disconnect Parameters
press 
press 
The CLASSIC MAIL system will automatically hang up during any call whenever it
hears several seconds of “dial tone.” If you have the type of outside lines that do not
supply dial tone after a caller has hung up, the CLASSIC MAIL system may not
properly disconnect at the end of...

3. To gain access to the CLASSIC MAIL system
disconnect parameters
press 
System Reference Guide
To turn on the CLASSIC MAIL system disconnect parameter:
1.Enter administration mode.
2. To change Control Unit integration parameterspress 
4. To turn on/off disconnect supervision
press 
If the disconnect parameter is turned on, the CLASSIC MAIL system will perform a
disconnect test before transferring any call. Prior to initiating a transfer, the CLASSIC
MAIL system will momentarily go “on hook” for a...

To reset the CLASSIC MAIL system
1.Enter administration mode.
2. To change system parameterspress 
3. To reset the systempress 
4. To delete all mailboxes and return the CLASSIC MAIL system to its default
valuespress 
OR to cancelpress 
After resetting, return to Chapter 3,“Initial Administration Tasks,” to begin the
customization process again.
Chapter 9: Other Administration Items
103 

System Reference GuidePart 2: CLASSIC MAIL System Administration 

Chapter 10: Troubleshooting
If the CLASSIC MAIL system is not working properly it is probably due to one of the
following errors:
l The Merlin voice terminal ports are not properly configured
l The self–initialization process did not correctly identify all incoming
lines
The self–initialization process did not correctly identify the Merlin
Control Unit type or the correct Control Unit Feature Package
 The CLASSIC MAIL system is not properly cabled to the Merlin
Control Unit
Testing the Configuration of...

Figure 10A
Line button assignments for typical
Merlin Control Unit (left), and for
Merlin 1030/3070 Control Unit
(right).
For the initialization process to work correctly, the line button assignments on the
Merlin voice terminal ports must be set to the proper state. To verify that the line
button assignments are set to the proper state, perform Test 7.
TEST 7
For each telephone emulation cable installed:
1. Unplug the telephone emulation cable that is plugged into the CLASSIC MAIL systems
telephone...

3.
4.
5.
6.
7.
Verify that the numbered line button assignments of this telephone correspond exactly to
those shown in Figure 10A. (If you have installed the CLASSIC MAIL System Control Unit
Upgrade Kit for Merlin 1030/3070 Control Units, use the figure on the right.) Test each line
button, and the Transfer button (if your Control Unit has this feature) for proper operation.
If the button assignments do not correspond to those shown, reprogram the voice terminal
to reflect the proper assignments. Consult...