ATT Merlin Classic Mail Issue 1 System Reference Guide
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Altering a Route The steps for changing a particular route are identical to the steps you use when creating a new route See Chapter 8,“Creating a New Call Routing Map”. Erasing a Call Routing Map To erase a call routing map, you initialize it. To erase a call routing map: 1. Enter administration mode. 2. For call routing administration 3. To initialize a call routing map 4. To erase the map OR to cancel press press press press System Reference GuidePart 2: CLASSIC MAIL System Administration
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Assigning Group Call Distribution Mailboxes (1030/3070 Only) If your Control Unit type is a Merlin 1030 or 3070, with Feature Module 5, you can use the CLASSIC MAIL system’s call routing capability to route callers to Merlin’s Group Call Distribution Intercom Numbers (850-854). In addition, you can assign any regular or guest mailbox to each of these intercom numbers. If you assign a regular mailbox to any of these Group Call Distribution Intercoms, you can use the message waiting lamp on the...
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Setting the Number of Rings You can set the number of times a call will ring before the CLASSIC MAIL system will answer it. This setting can be different for normal business hours (day) and off hours (night). You can also set a particular line always be answered after a set number of rings. Setting the Number of Rings Before an Outside Call Is Answered Initially, the CLASSIC MAIL system is set to the business hour (day) mode. Day mode is set to allow a call to ring four times before the call is answered...
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5. Enter a number between 1 and 99. A confirmation message plays. Setting the Number of Rings for a Specified Line You may want to set a particular line to be answered always after a set number of rings. To change the number of rings for a line: 1. Enter administration mode. 2. To change system parameterpress 3. To set the number of rings before answer press 4. To set the number of rings for a specified linepress 5. Enter the line number you want to change. 6. Enter the number of rings before answer...
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Chapter 9: Other Administration Items Occasionally you may need to change some of the customization parameters set during the installation process. This chapter describes how to make these changes. Changing the System Date and Time The installer initially sets the system date and time. If there is an extended power failure, or when daylight savings time changes, you can change the clock that the CLASSIC MAIL system uses to determine day or night operation. When entering date and time information, use...
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4. Enter six digits to specify the month, day, and year. OR to leave the date as is Hear the current time. 5. Enter four digits to specify the current time. OR to leave as is To specify a.m. OR to specify p.m. A confirmation message replays the date and time. Changing the CLASSIC MAIL System Access Code press press press press If the CLASSIC MAIL system is installed behind a PBX, or has Centrex lines, you may want to change the standard CLASSIC MAIL system access code (*). You can change the CLASSIC...
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3. To change the access codepress Hear the current code. 4. Enter the new access code, thenpress A confirmation message plays. 5. Record this change on the Installation Data Form in Appendix A. Blocking Lines for Off-Site Message Alert If you have any special-purpose telephone lines, such as WATS lines, Foreign Exchange lines, or 800 numbers, you should block these lines so that the off-site message alert feature will not use them to place outgoing calls. To block a line for use: 1. 2. 3. 4. 5. Enter...
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When your CLASSIC MAIL system is turned on for the first time, it goes through a process of self-initialization. This includes identifying all incoming lines connected to your Control Unit, and the type of Control Unit you have. This information is saved in the CLASSIC MAIL system’s memory. The CLASSIC MAIL system will answer incoming calls only on lines that it has identified during self-initialization. Certain types of lines may not be properly identified during this self-initialization process if...
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To hear the status of a line’s configuration, or to change a line configuration: 1. Enter administration mode. 2. To change Control Unit integration parameterspress 3. To hear/change line configurationpress 4. Enter the line number and follow the instructions. 5. Repeat as required for additional lines. If you make any changes to a line’s configuration, you must turn the CLASSIC MAIL system off, then on, before the change becomes effective. Resetting Line Configuration and Control Unit Type To erase...