ATT Definity G1, G3, System 75, 8410 Voice Terminal Instructions Manual

							Speakerphone
Note: If you are uncertain whether your voice terminal is set for the Speaker
(listen-only) feature or the Speakerphone (listen and talk) feature, check with your
system manager.
Use the following procedures if your voice terminal is set for the Speakerphone
(speak and listen) feature.
For directions on using the Reset Speakerphone feature, see Reset Speakerphone
in this section.
To place/answer a call
without lifting the
handset, or to use
speakerphone with any
feature1
2
3Press [
 Speaker ]
lRed light next to [ Speaker ] goes on steadily
Place or answer call, or access selected feature
Adjust speakerphone volume if necessary
l
lTo raise the volume, press the right half of the
Volume control button labeled [ Ù 
] ;
to lower the volume, press the left half of the
Volume control button labeled [ Ú 
]
If you have a display, it shows
SPEAKER L>>>>>   H
(There are eight possible volume settings. On the
display, one arrow is the lowest setting, and eight
arrows is the highest setting)
Note: The Volume control does not affect an external
speakerphone attached to your voice terminal.
To prevent the other
party from hearing youNote: If the Speakerphone feature is not active, the
Mute feature turns off the microphone associated with
the handset (not the speakerphone). However, if the
speakerphone is active and the handset is not active,
then the Mute feature turns off the microphone
associated with the speakerphone (not the handset).
1
2Press [
 Mute ]
lRed light goes on and other party cannot hear
you
Press [
 Mute ] again to resume talking to party
lRed light goes off and other party can hear you
again
36 
						

							To change from
speakerphone to handset1
1
2
1Pick up handset and talk
lRed light goes off next to [ Speaker ]
To change from handset
to speakerphonePress [
 Speaker ]
lRed light goes on next to [ Speaker ]
Hang up handset
To end a callPress [ Speaker ] again to hang up
lRed light next to [ Speaker ] goes off
Test4
To test the lights and the
display on your voice
terminal1While on-hook or off-hook, press and hold [ Test ]
lGreen light next to [ Test ] goes on
Note: If the green light next to [
 Test ] flashes
rather than goes on steadily, it means that the
voice terminal is not communicating with the
PBX. In such a case, see your system manager.
lThe lights go on steadily in two groups, and, if
your 8410 has a display, all the display segments
fill in
2To end test, release [
 Test ]
lLights return to pretest state; green light next to
[
 Test ] goes off
Note: If the display or the lights do not respond
during the test, notify your system manager.
37 
						

							Transfer4
To send present call to
1Press [ Transfer ][dial tone]another extension orlPresent call is put on hold and green light next to
outside number
the held call flutters
lYou are given a new call appearance
2
3
4Dial number that call is to be transferred to
[ringback tone]
lRemain on line and announce call; if no answer or
busy, return to held call by pressing its [
 xxxxx ]
Press [
 Transfer ] again
lCall is sent to dialed number
Hang up
38 
						

							Display Feature Procedures
This section includes the procedures for seven display features you may use with the
8410 voice teminal equipped with a display. However, note that the display, along
with the softkeys and display control buttons, can also be used for accessing up to
12 softkey features. For procedures on using the display and softkeys and a list of
the features that can be accessed with the softkeys, see “Using the Display, Softkeys,
and Display Control Buttons” earlier in this guide.
Call Information
You may have as many as 10 call appearance buttons. Beginning with the first
button in the upper left hand corner of your faceplate and going down, the display
identifies the buttons in the left column as a through e. The buttons in the right
column are identified as f through j. When the display shows [
 a=     ] it represents
call information for the first call appearance button. The next button down would be
shown as [
 b=     ] , and so on, continuing through [ j=     ] if all 10 of the buttons
are used for call appearances.
When you dial an extension, that number is shown and then replaced by the called
party’s name and extension.
When a call is received from another extension, the caller’s name is shown; when a
call is received from outside, OUTSIDE CALL or a trunk identifier is shown.
The display remains in Normal (call-handling) Mode until you activate one of the
other display or softkey features. After using any of these features, return to
Normal (call-handling) Mode by pressing [
 Exit ] .
39 
						

							Directory
You can access this feature with the softkeys only if your voice terminal has a display
and if the feature’s abbreviation, Dir, appears on the second line of one of the
feature option screens.
If the Directory feature is used while any of the (softkey) feature option screens are
displayed, the directory information is displayed for five seconds, and then the
display reverts back to the previous softkey display.
To search directory
1
for a name
2
3
4
press [
 Exit ]
To place a call to the
name shown on the
display1
2Press [
 Menu ] and then press the softkey below Dir
or, if Dir is not available on your display,
press [
 Directory ]
Key in selected name with dial pad:
last name, comma (use [
 * ] ), first name or
initial
Press [
 Next Msg ] for each successive directory name
you wish to see
lTo search for a new name, begin again at Step 1
When you are ready to exit the directory,
Lift handset
While name is shown, press [
 Call Disp ]
Note: You can also leave your handset on-hook. The
speakerphone will turn on automatically when you
press [
 Call Disp ] .
40 
						

							Exit (Normal)4
To exit any display
1
Press [ Exit ]
feature and return to
Normal (call-handling)
lDisplay will show call information for active
Mode displaycall appearance
Inspect
You can access this feature with the softkeys only if your voice terminal has a display
and if the feature’s abbreviation, Inspt, appears on the second line of one of the
feature option screens.
Note: If you are currently on a call and a new call comes in, the display
automatically shows you information on the new call. You do not need to use the
Inspect feature in this situation. However, you can use the Inspect feature to see
who’s on a call that has been placed on hold.
To see who’s on hold
while on a call1
2
3Press [
 Menu ] and then press the softkey below Inspt
or, if Inspt is not available on your display,
press [
 Inspect ]
Press [
 xxxxx ] of held call
lInformation is shown on display screen; you
remain connected to present call
To return to held call, press [
 Exit ] and [ xxxxx ] of
held call
41 
						

							Message Retrieval
To see your messages
1Press [ Msg Rtrv ]
when your Message light
2
Press [
 Next Msg ] to see first message (and then for
is on (while on-hook,
off-hook, or on a call)each following message)
To return a call to
message sender1
2Lift handset
Press [
 Call Disp ] while any part of message is shown
Note: You can also leave your handset on-hook. The
speakerphone will turn on automatically when you
press [
 Call Disp ] .
To erase a message
1
Press [
 Delete ] while any part of message is shown
To see coworker’s
1
Press [
 CvrMsgRtrv ]
messages
(can be during call with2
Dial coworker’s extension
coworker)
Note: You must first be3
Press [
 Next Msg ] to see first message (and then for
designated as a
each following message)
systemwide message
retriever by your system
manager.
To return a call for a1Press [
 Transfer ]
coworker to displayed
lCoworker is put on hold
extension (while on call
with coworker)2Press [
 Call Disp ] while any part of message is shown
3Press [
 Transfer ]
lCoworker is connected to call attempt
To erase a message1Press [
 Delete ] while any part of message is shown
42 
						

							Normal (Exit)
4
To exit any display
1Press [ Exit ]
feature and return to
lDisplay will show call information for active
normal display
call appearance
Stored Number
You can access this feature with the softkeys only if your voice terminal has a display
and if the feature’s abbreviation, View, appears on the second line of one of the
feature option screens.
To see number stored on
an AD button1
2Press [ Menu ] and then press the softkey below View
or, or if View is not available on your display,
press [
 Stored ]
Press selected [
 AD xxxxx ]
3
lStored number shown
To return to Normal (call-handling) Mode display,
press [
 Exit ]
or repeat Step 2 to see another stored number
To see number stored as
a list item1
2
l
l
l
3
4
5Press [
 Menu ] and then press the softkey below View
or Press [
 Stored ]
Press selected [
 Pers List ] or [ Grp List ] or [ Sys List ]
or Dial appropriate AD List code:
List 1
List 2
List 3
Note: An [
 Enhcd List ] may also be available; see your
system manager.
Dial selected list item (1, 2, 3...)
lStored number shown
Hang up
To return to Normal (call-handling) Mode display,
press [
 Exit ] or begin again at Step 2 to see another
stored number
43 
						

							To see the number you
last dialed1
2Press [ Menu ] and then press the softkey below View
or, if View is not available on your display,
press [
 Stored ]
Press the softkey below Last
or, or if Last is not available on your display,
press [
 LastDialed ]
or Dial Last Number Dialed code
Time/Date
You can access this feature with the softkeys only if your voice terminal has a display
and if the feature’s abbreviation, TmDay, appears on the second line of one of the
feature option screens.
To see date and time1Press [
 Menu ] and then press the softkey below
TmDay
or, if TmDay is not available on your display,
press [
 Date/Time ]
lDisplay returns to Normal (call-handling) Mode
after a few seconds
Timer
You can access this feature with the softkeys only if your voice terminal has a display
and if the feature name, Timer, appears on the second line of one of the feature
option screens.
To see elapsed time1
(hours, minutes, seconds)
2Press [ Menu ] and then press the softkey below
Timer
or, if Timer is not available on your display,
press [
 Timer ]
lElapsed time is shown
To stop timer and clear display, press [
 Menu ] and
then press the softkey below Timer again
or, if Timer is not available on your display, press
[
 Timer ] again
lElapsed time is displayed on the screen for about
four seconds and then disappears
44 
						

							Tones and Their Meanings
Ringing tones are produced by an incoming call. Feedback tones are those which
you hear through the handset (receiver) or the speaker.
l
l
l
Ringing Tones
1 ring —A call from another extension.
2 rings —A call from outside or from the attendant.
3 rings —A priority call from another extension, or from an Automatic Callback
call you placed.
lring-ping (half ring) —A call redirected from your voice terminal to another
because Send All Calls or Call Forwarding All Calls is active.
Feedback Tones
l
l
l
l
l
l
l
l
l
l
l
lbusy tone —A low-pitched tone repeated 60 times a minute; indicates the
number dialed is in use.
call waiting tone —One, two, or three beeps of high-pitched tone, not repeated;
indicates an incoming call is waiting to be answered. Number of beeps designates
the source: one for an internal call, two for an outside or attendant call, three for
a priority call.
call waiting ringback tone —A ringback tone with a lower-pitched signal at the
end; indicates the extension called is busy, and the called party has been given a
call waiting tone.
confirmation tone —Three short bursts of tone; indicates a feature activation or
cancellation has been accepted. When you have finished selecting a ringing
pattern for your voice terminal, you hear two rising tones.
coverage tone —One short burst of tone; indicates your call will be sent to
another extension to be answered by a covering user.
dial tone —A continuous tone; indicates dialing can begin.
intercept/time-out tone —An alternating high and low tone; indicates a dialing
error, a denial of the service requested, or a failure to dial within a preset
interval (usually 10 seconds) after lifting the handset or dialing the previous
digit.
local error tone —A steady low tone; indicates an incorrect button press.
recall dial tone —Three short bursts of tone followed by a steady dial tone;
indicates the feature request has been accepted and dialing can begin.
reorder tone —A fast busy tone repeated 120 times a minute; indicates all
trunks are busy.
ringback tone —A low-pitched tone repeated 15 times a minute; indicates the
number dialed is being rung.
speakerphone reset tones —A rising set of tones; indicates the speakerphone is
adjusting itself to the surrounding room acoustics.
45