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ATT DEFINITY Communications System Generic 3V4 Instructions Manual

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Page 351

Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Call Sequence 2 shows an incoming ISDN PRI call to switch A, delivered to
VDN1.  VDN1 contains a collect digits vector step followed by an adjunct
routing vector step.  The host routes the call, including UUI information, to
VDN2 that tries to interflow the call to switch B.  Switch B does not accept the
call and the call connects to Agent A in switch A.
Call Sequence 2:
Host A Host B Comment
Call Offered
(called=VDN1,...

Page 352

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Call Sequence 3 shows an incoming ISDN PRI call to switch A, delivered to
VDN1.  The incoming ISDN call contains UUI data. While in VDN1, the call is
routed to VDN3 in switch B including UUI information and a return call
destination (VDN11). Switch B connects the call to VRU Port2. After the VRU
terminates the caller session, the ASAI host drops the call including UUI
information back to switch A.  When the trunk to switch...

Page 353

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8. User Scenarios Ð Connected IE for
Non-ISDN Trunks
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Table A-1 shows the Event Reports provided for a monitored call that is routed
over an outgoing non-ISDN trunk.  The incoming call also uses a non-ISDN trunk
and is directed to a VDN/vector that routes the call to an external number.
Table A-1.  Incoming Call Routed to External Destination Example
bbbbbbbbbbbbbbbbbbbbb
Operation Event Report...

Page 354

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9. User Scenarios Ð ASAI-Provided
Dial-Ahead Digits
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This is a simple scenario in which the host provides dial-ahead digits via a Route
Select. After the dial-ahead digits are stored by the switch, the digits are
collected using call prompting vector commands. The scenario also shows the
ASAI Event Reports sent to a monitoring host.
 
Host Switch
Offered Event
Route Select
Route End
Comment
(user code collected...

Page 355

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10. User Scenarios Ð ASAI-Requested
Digit Collection
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This is a sample scenario for an incoming ISDN call that is routed via Adjunct
Routing to an external destination. The user has subscribed to receive 4-digit
DNIS numbers. As part of the route, the host requests collecting three digits from
the caller.
 
Host Switch
Offered Event
Route Select
Route End
Comment
(called=84154422800, user code=collect 3 digits)...

Page 356

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11. User Scenarios Ð VDN Return
Destination
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A customer may use the VDN Return Destination feature (G3V2 and later) to
provide a more flexible remote access feature together with host-based call
security. The remote user/caller does not have to call back into the switch when
multiple destinations need to be reached or enter his/her identification every time
a new destination is desired.  For example, a customer can...

Page 357

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3. Wait 6 seconds hearing silence.
4. Disconnect after announcement 1003 (``We are sorry, but we are
experiencing technical difficulties at this time, please try again later.)
Once connected to the Return Destination, the caller can enter a second
destination/phone number to connect to. The host performs the same validation
on the destination number as in the first destination and routes the call as
appropriate (destination...

Page 358

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12. ASAI Messaging Scenarios Ð
VDN Return Destination
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This is a scenario where a call to a vector is routed using Adjunct Routing to an
external destination. The host then drops the external destination and the call is
delivered to the Return Destination for further vector processing. The scenario
assumes that the call is being monitored by the ASAI host and that the Return
Destination is VDN 77777.
Host Switch...

Page 359

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13. User Scenarios Ð Flexible Billingbbbbbbbb
The following call sequences show typical Flexible Billing scenarios.
Call Sequence 1 shows an incoming call on an ISDN-PRI trunk delivered to Split
A.  The ISDN trunk is configured for MultiQuest service.  The incoming call
indicates in its SETUP message that Flexible Billing is supported.  The call rings
at agent 5001 and is answered.  The agent requests a billing change on...

Page 360

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Call Sequence 2 shows an incoming call on an ISDN-PRI trunk delivered to
VDN A.  The ISDN trunk is configured for MultiQuest service.  The incoming call
indicates in its SETUP message that Flexible Billing is supported.  The call is
adjunct-routed.  The adjunct sees that Flexible Billing is enabled, and routes the
call to split 1.  The call rings at agent 5001 and is answered.  The switch sends
the response to the ASAI...
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