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ATT DEFINITY Communications System Generic 3V4 Instructions Manual
ATT DEFINITY Communications System Generic 3V4 Instructions Manual
Here you can view all the pages of manual ATT DEFINITY Communications System Generic 3V4 Instructions Manual. The ATT manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 351
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Sequence 2 shows an incoming ISDN PRI call to switch A, delivered to VDN1. VDN1 contains a collect digits vector step followed by an adjunct routing vector step. The host routes the call, including UUI information, to VDN2 that tries to interflow the call to switch B. Switch B does not accept the call and the call connects to Agent A in switch A. Call Sequence 2: Host A Host B Comment Call Offered (called=VDN1,...
Page 352
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Sequence 3 shows an incoming ISDN PRI call to switch A, delivered to VDN1. The incoming ISDN call contains UUI data. While in VDN1, the call is routed to VDN3 in switch B including UUI information and a return call destination (VDN11). Switch B connects the call to VRU Port2. After the VRU terminates the caller session, the ASAI host drops the call including UUI information back to switch A. When the trunk to switch...
Page 353
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 8. User Scenarios Ð Connected IE for Non-ISDN Trunks bbbbbbbb Table A-1 shows the Event Reports provided for a monitored call that is routed over an outgoing non-ISDN trunk. The incoming call also uses a non-ISDN trunk and is directed to a VDN/vector that routes the call to an external number. Table A-1. Incoming Call Routed to External Destination Example bbbbbbbbbbbbbbbbbbbbb Operation Event Report...
Page 354
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 9. User Scenarios Ð ASAI-Provided Dial-Ahead Digits bbbbbbbb This is a simple scenario in which the host provides dial-ahead digits via a Route Select. After the dial-ahead digits are stored by the switch, the digits are collected using call prompting vector commands. The scenario also shows the ASAI Event Reports sent to a monitoring host. Host Switch Offered Event Route Select Route End Comment (user code collected...
Page 355
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 10. User Scenarios Ð ASAI-Requested Digit Collection bbbbbbbb This is a sample scenario for an incoming ISDN call that is routed via Adjunct Routing to an external destination. The user has subscribed to receive 4-digit DNIS numbers. As part of the route, the host requests collecting three digits from the caller. Host Switch Offered Event Route Select Route End Comment (called=84154422800, user code=collect 3 digits)...
Page 356
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 11. User Scenarios Ð VDN Return Destination bbbbbbbb A customer may use the VDN Return Destination feature (G3V2 and later) to provide a more flexible remote access feature together with host-based call security. The remote user/caller does not have to call back into the switch when multiple destinations need to be reached or enter his/her identification every time a new destination is desired. For example, a customer can...
Page 357
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 3. Wait 6 seconds hearing silence. 4. Disconnect after announcement 1003 (``We are sorry, but we are experiencing technical difficulties at this time, please try again later.) Once connected to the Return Destination, the caller can enter a second destination/phone number to connect to. The host performs the same validation on the destination number as in the first destination and routes the call as appropriate (destination...
Page 358
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 12. ASAI Messaging Scenarios Ð VDN Return Destination bbbbbbbb This is a scenario where a call to a vector is routed using Adjunct Routing to an external destination. The host then drops the external destination and the call is delivered to the Return Destination for further vector processing. The scenario assumes that the call is being monitored by the ASAI host and that the Return Destination is VDN 77777. Host Switch...
Page 359
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 13. User Scenarios Ð Flexible Billingbbbbbbbb The following call sequences show typical Flexible Billing scenarios. Call Sequence 1 shows an incoming call on an ISDN-PRI trunk delivered to Split A. The ISDN trunk is configured for MultiQuest service. The incoming call indicates in its SETUP message that Flexible Billing is supported. The call rings at agent 5001 and is answered. The agent requests a billing change on...
Page 360
Call Scenarios and Applicationsbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Sequence 2 shows an incoming call on an ISDN-PRI trunk delivered to VDN A. The ISDN trunk is configured for MultiQuest service. The incoming call indicates in its SETUP message that Flexible Billing is supported. The call is adjunct-routed. The adjunct sees that Flexible Billing is enabled, and routes the call to split 1. The call rings at agent 5001 and is answered. The switch sends the response to the ASAI...