ATT DEFINITY Communications System Generic 3V4 Instructions Manual

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domain control assoc)
Host Switch
Call Offered
(domain=VDN 8905)
Agent Status Query
Value Query Response
Route Select
Route End
Comment
(split=1200, extension=1234)
Call Offered to VDN 8905
Route Request
(workmode=auto-in, talk state=idle)
(connected=1234, split=1200,
Redirect Event
Alert Event
Alert Event
Value Query ResponseAgent Status Query
(domain control assoc) (split=1200, extension=1200, direct agent call=y)...

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6. VDN in Coverage Path Interactionsbbbbbbbb
Incoming Call Routed to a Station that has a
VDN in the Coverage Path
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This scenario shows the call flow for an incoming non-ISDN call that gets routed
to extension 1234 via the adjunct routing command. Extension 1234 does not
answer the call and the call covers to extension 9876. Extension 9876 does not
answer the call and the third coverage point is VDN 3634 (see...

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Host Switch
Call Offered Event
(VDN=8905, notif assoc)
Route Select
Route End
Alert Event
Alert Event
Comment
(called=1234)
Route to extension 1234 Route Request
(connected=9876, domain control assoc for 9876)
Redirect Event
Alert Event
Alert Event
Redirect Event
(domain control assoc for 1234)(connected=1234, notif assoc)
(connected=1234, domain control assoc for 1234)
(connected=9876, event notif assoc)
(domain control...

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External Call to a VDN with a Forced First
Announcement that gets Routed to a Second
VDN
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This section presents the call flow for an incoming ISDN PRI call for VDN 5678
that hears a forced first announcement (See Figure A-15). After the
announcement, the call gets routed via the adjunct routing vector command to
VDN 5700. The call eventually gets answered by Agent 4566 in Split 3460.
Note that no event...

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Host Switch
Call Offered Event
(event notif assoc)
Route Select
Route End
Queued Event
Comment
Route to VDN 1234 Route Request
(domain=split 3460, connected=4566)
Connect Event
Queued Event
Alert Event
Drop Event
(connected=4566) (domain=split 3459)
(domain=split 3460)
(connected=4566)
Call Ended Event
Call queues to ACO split 3459
Call queues to ACO split 3460
Call delivered to agent 4566
Agent disconnects
A-58  Issue 4...

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Outgoing Call over Non-ISDN Trunkbbbbbbbbbbbbbbb
This section presents the call flow for an outgoing call over a non-ISDN trunk.
Station 1234 initiates this preview dialing call (see Figure A-16).
Note that a Trunk Seized Event Report is generated when the switch places the
call over a non-ISDN trunk.  Furthermore, no Alerting or Connected Event
Reports follow a Trunk Seized Event Report.  The only event report that may be...

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Outgoing Call over ISDN Trunk that Results
in an ISDN Progress Message
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This section presents the call flow for an outgoing call over an ISDN trunk that
traverses a non-ISDN network(s) before it reaches its destination. Station 4567
initiates an outgoing call to an external destination. Station 4567 has Domain
Control active and uses the Auto Dial capability to initiate the call (see Figure
A-17).
When a call...

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Host Switch
Call Initiated
Cut Through Event
Connected Event
Comment
(called=99085766362)
Station 4567 goes off hook
Auto Dial
Drop Event Drop Event
(connected=####)
(calling=4567, called=99085766362, connected=9089576362)
(connected=4567)Host application dials number
Connected information from
ISDN Connect Event
External destination drops
Station 4567 drops
Issue 4  September 1995  A-61 

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7. User Scenarios Ð User to User
Information (UUI)
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Figure A-18 shows a typical distributed call center configuration. An ASAI host is
connected to each of the switches and calls are delivered to either switch.  The
applications running on the ASAI hosts are not connected to each other.
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ISDN PRI
Non PRI
VRU Port1VDN11
VDN0
VDN2
VDN1
VRU Split1
ACD SplitAASAI ASAI
AdjunctASAI
AdjunctASAIVDN3...

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Call Sequence 1:
Host A Host B Comment
Call Offered
(called=VDN1, domain=VDN1,
trunk group=AAA)
Alert Event
(connected=VRU Port 1,
domain=split VRU Split 1)
Connect Event
(connected=VRU Port 1,
domain=split VRU Split 1)
Hold Event
(connected=VRU Port 1)
3PMake Call Request
(UUI=info1, called=VDN2)
Call Transferred Event
Queued Event
(called=VDN2, domain=ACD Split A)
Call Offered
(called=VDN3, calling,
domain=VDN4, LAI...