ATT DEFINITY Communications System Generic 3 Instructions Manual

Privacy — Attendant Lockout
Issue  3   March 1996
3-967
Privacy — Attendant Lockout
Feature Availability
This feature is available with all Generic 3 releases.
Description
Prevents an attendant from reentering a multiple-party connection held on the 
console unless recalled by a voice terminal user. 
Considerations
Privacy — Attendant Loc kout provides privacy for parties on a multiparty call 
held on the console. The held parties can hold a private conversation without 
being interrupted by the...

Feature Descriptions
3-968Issue  3   March 1996 
Privacy — Manual Exclusion
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows multiappearance voice terminal users to keep other users with 
appearances of the same extension numb er from bridging onto an existing call.
Exclusion is activated b y pressing the Exclusion b utton on a per-call basis.  If the 
Exclusion button is pressed while other users are brid g ed onto the call, the other 
users are dropped from...

Property Management System (PMS) Interfac e
Issue  3   March 1996
3-969
Property Management System (PMS) 
Interface
Feature Availability
This feature is available with all Generic 3 releases.
Description
Provides a communications link between the System and a customer-owned 
PMS.  The PMS allows a customer to control certain features used in both a 
hospital-type and a hotel/motel-type environment.
The communications link allows the PMS to interrogate the system and allows 
information to be passed...

Feature Descriptions
3-970Issue  3   March 1996 
nThe system does not support Room Change/Room Swap as such.  
However, the equivalent of Room Change/Room Swap is executed 
through the system by activating Check-Out followed by Check-In.
nNames Re gistration information which is normally sent automatically from 
the PMS to the switch, can be entered manually at the switch by the 
System Manager.
The PMS Interface provides the following:
nA communications protocol for controlling message exchange between...

Property Management System (PMS) Interfac e
Issue  3   March 1996
3-971
nThe system failed momentarily, destroying its record of room status; 
therefore, a room status data exchange (full transfer of data from the PMS 
to the system) is needed to synchronize the system and the PMS 
databases.
Also, when the PMS link is down or if a PMS is not used, the system maintains a 
log, called an audit trail report, of all events that would normally b e sent to the 
PM S.
The audit trail data (accessed via  the...

Feature Descriptions
3-972Issue  3   March 1996 
Message Waiting Notification
Message Waiting Notification requests are originate d from attendant consoles, 
front desk terminals, or PMS terminals. When a request is entered, the PMS 
sends a Message to the system to change the state of the Message lamp 
associated with a certain extension numb er. If the Message lamp has been 
turned on by the AUDIX or Leave Word Calling (LWC), the PMS cannot be used 
to turn the lamp off. However, in the transparent mo...

Property Management System (PMS) Interfac e
Issue  3   March 1996
3-973
Housekeeping Status
The housekeeping staff can enter status information using voice terminals 
located in guest/p atient rooms or using d esignated terminals. Up to 10 
Housekeeping Status Access Codes can be assigned in the system.
nRoom Voice Terminal Access Code
After the Access Code is dialed, the system accepts up to six additional 
information digits.  These information digits can be used for items such as 
maid...

Feature Descriptions
3-974Issue  3   March 1996 
assigned the transparent communications protocol mode for this information to 
be transferred between the switch and the PMS. If the PMS link is d own, and 
Check-In is done from an attendant console or display-equip ped front desk 
terminal, the guest’s name and coverage path information is not automatically 
updated at Check-In.
If a guest/p atient room has b oth a voice and a data extension, the Check-Out 
request ap plies only to the voice extension....

Property Management System (PMS) Interfac e
Issue  3   March 1996
3-975
Considerations
The PMS Interface feature provides a collection of features needed in a hosp ital 
or hotel/motel environment:  Message Waiting Notification, Controlled Restriction, 
Housekeeping Status, Check-In/Check-Out, Room Change/Room Swap,  Names 
Registration, and Guest Information Input/Change. All these features, except 
Room Change/Swap and Check-In/Check-Out, can operate through the system 
with or without a PMS.  When...

Feature Descriptions
3-976Issue  3   March 1996 
Message lamps activated by this feature cannot be deactivated b y feature 
buttons or by feature messages from the PMS.
nAutomatic Wakeup
An Automatic Wakeup request for a guest/p atient room is set or canceled 
as a result of Room Change/Room Swap or Check-Out.
nDo Not Disturb
A Do Not Disturb request for a guest/patient room is set or canceled as a 
result of a different Controlled Restriction, Room Change/Room Swap,  or 
Check-Out.
nLeave Word Calling...