ATT DEFINITY Communications System Generic 3 Instructions Manual

Queue Status  Indications
Issue  3   March 1996
3-987
In addition to the Oldest Queued Time b utton(s),  the Oldest Queued Time 
status indication can be provided by an auxiliary q ueue warning lamp. 
This lamp  can be installed at any location convenient  to the split agents. 
When the Oldest Queued Time warning threshold is reached,  the auxiliary 
queue warning lamp  lights steadily.
Each Numb er of Queued Calls and Oldest Queued Time b utton is associated 
with a  specific split. Display-equipped...

Feature Descriptions
3-988Issue  3   March 1996 
nMove Ag ent From CMS
When the CMS is used to move an agent from one sp lit to another, all sp lit 
associated buttons (including NQC and OQT buttons) become associated 
with the new split. 
Administration
The Queue Status  Indications feature is administered by the System Manager. 
The following items require administration:
nButtons:
— NQC (Number of Queued Calls)
— OQT (Oldest Queued Time)
— AQT (Attendant Queued Time)
— AQC (Attendant Queued Calls)...

R2-MFC Signaling
Issue  3   March 1996
3-989
3
R2-MFC Signaling
Feature Availability
This feature is available with G3i-Global and G3V2 and later releases.
Description
Multifrequency Compelled (MFC) signaling is a form of numb er signaling similar 
to Dual-Tone MultiFrequency (DTMF) in that tones convey the dialed number.
With MFC, the origination and destination switch exchange call progress tones 
that have sp e cific meanings a ccording to the MFC protocol. R2-MFC is a version 
of M FC re c om men d e...

Feature Descriptions
3-990Issue  3   March 1996 
Interactions
nASAI
ANI collected from incoming R2-MFC calls is not passed to the ASAI 
interface.
nARS 
For outgoing R2-MFC calls, the number of digits to be collected from  a 
station and to be outpulsed is based on the ARS translation.
nCall Coverage
The incoming R2-MFC call may be redirected to coverage  according to 
the coverage criteria assigned for external calls.
nCall Detail Recording (CDR)
If ANI is collected on incoming R2-MFC calls, it is...

R2-MFC Signaling
Issue  3   March 1996
3-991
nDisplay Feature
When the display feature is provided, incoming R2-MFC calls will  be 
identified. If ANI is received on incoming R2-MFC calls, then the caller 
number is displayed. If the display feature is activated on the trunk group, 
the display is up dated after the outgoing R2-MFC call is answered.
nIS D N
If ANI is collected on incoming R2-MFC calls, it is sent out on ISDN 
outgoing trunk calls. If an incoming ISDN call is tandemed out to an 
outgoing...

Feature Descriptions
3-992Issue  3   March 1996 
The MF DID Intercept Treatment and the request incoming ANI are also 
selected.
nTrunk groups — The trunk groups used with MF Signaling are specified.
The system manager administers the following MFC Signaling options:
nTrunk Group — Select the trunk groups to use with MF signaling
nSystem Parameter MultiFreq  — Test call extension
nSystem Parameter MultiFreq  — Select MFC Interdigit Timer
nSignal meanings for each of these call types are  administrable....

Recall Signaling
Issue  3   March 1996
3-993
Recall Signaling
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows the user of an analog station to place a call on hold and consult with 
another party or activate a feature. After consulting with that third party, the user 
can conference the third party with the original p arty by another recall signal, or 
return to the original party b y p ressing Recall twice or b y flashing the switchhook 
twice. (Dig ital...

Feature Descriptions
3-994Issue  3   March 1996 
Recent Change History
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows the user to view or print a history report of the most recent administration 
and maintenance changes.  In G3V4 and later releases, the Recent Change 
History Report also lists each time a user logs in or off the system. The report may 
be used for diagnostic, information, or se curity purposes. 
The system maintains a log in a software...

Recent Change History
Issue  3   March 1996
3-995
For exam ple, the change station 3600 command would change the state of the 
translation data and so would be classified as a data command and entered in 
the log.  However, the command display station 3600 would not change the 
state of the translation d ata and would not be entered in the log.
The following are the commands that are classified as data commands and are 
saved in the transaction log:
nadd, change, remove, duplicate
nbackup
nbusyout,...

Feature Descriptions
3-996Issue  3   March 1996 
Transaction Log and History Report
Associated data is saved in the transaction log for every data command. This 
data is:
nDate, time
nPort, login
nAction, object, qualifier
A history report of the transaction log data can be disp layed or printed by the 
system administrator by entering the list history or list history print command. 
The data commands are displayed or printed in last in, first out order.
An examp le of a recent change history report is...