Amanda Work Group Norstar Work Place Instructions Manual

Chapter 8:
Generating Reports
Overview
You can create, view, and print customized reports about Amanda. You can also save the 
report as a text file, which can be imported into other applications, such as word 
processors and spreadsheet applications. There you can add other information to the 
report, reformat it, and so forth. Here are some examples of how to use reports.
 To find out who is storing vast numbers of messages, create a report that lists mail-
boxes and their message statistics.
 To...

74 Administering [email protected]
Example Report
page 1 Amanda Administrator Report Fri Apr 26 14:32:41 1996
Directory Directory Total New
Mailbox Extension Name 1 Name 2 Messages Messages
0 @G(201) 168 0
2 @M(G6,2,20 7306 5
111 111 John Slaughter 1987 3
112 112 Tom Fernandez 1303 14
113 113 Pam Slaughter 313 6
114 114 Stephanie Young 1745 0
115 115 Cory Crocker 581 0
116 116 Richard Nelson 453 7
117 117 Peter Friend 1882 12
118 118 Kevin Ebrahimzad 573 1
170 @G(175) 4 0
Managing Reports and Report...

Chapter 8: Generating Reports75
The Reports screen appears. It is almost identical to the Users screen, but it has the 
word Reports in the upper right corner. 
4. From the Reports screen, type a number in each field that you want to appear in the 
report. Number the fields in the order they are to appear in the report.
For example, placing a 1 in the Mailbox field in the Reports screen makes the Mail-
box field the first column of data in the report. Placing a 2 in the Extension field, a 3 
in Dir Name...

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The Reports Screen 
Load  Save  Run  View  Print  File Esc/EXITReports
Mailbox: Comment: Security Code:
Extension:
Dir Name 1: Dir Name 2:
Basic Options Chains
Maximum Rings: Done:
Do Not Disturb: RNA:
Screen Calls? Busy:
Store Messages? Max:     sec Delay:
Copy Messages To:Menus
Message Volume: Guests: 1: 2: 3:
Current Greeting: Max:     sec 4: 5: 6:
Busy Message? Max:     sec 7: 8: 9:
ID Call? D/T? Name/Ext? 0:
Created: NEVER Conn Secs: Statistics Started:
Saved:...

Chapter 8: Generating Reports77
To save the report definition as a template:
1. From the Reports screen, press Alt+S. 
The Save As dialog box appears.
2. Type the name for the report template (for example, USERINFO) then press Enter.
Creating Reports from Templates
You can create a report from an existing template. First you load the template then 
generate the report. You specify what mailboxes to use for the report and whether 
statistical fields should be reset to zero. For example, if you reset these...

78 Administering [email protected]
While Amanda runs the report, mailbox numbers appear in the bottom left of the 
range dialog box. When Amanda completes the report, the dialog box disappears, and 
you return to the Reports screen.
8. To view the report, press Alt+V.
The report appears on your screen. If the report is too wide for your screen, Amanda 
eliminates the columns that do not fit. These columns are in the report but not on the 
screen.
9. Use Page Up, Page Down, Up Arrow, and Down Arrow to...

Chapter 9:
Using the Administrator Mailbox
Administering Amanda by Telephone
You, as system administrator, have a System Administrator mailbox (999) in addition to 
your personal mailbox. You access it by telephone or from the Users screen on the 
computer.
You log into Amanda using the System Administrator mailbox to perform the following 
duties:
 Record system-wide announcements
 Record busy hold music
 Create system-wide mailing lists
 Lock, unlock, and reset mailboxes
 Listen to system status...

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After any recording:
To record a system announcement:
  
  +      +     +  make your recording  + 
To delete a system announcement:
  
  +      +  
Changing the Busy Hold Music
The busy-hold music is heard by callers when they hold for a busy extension by pressing 
*. Currently it plays approximately 30 seconds of custom music. You can replace this 
music with a recording that gives information about your company products and services. 
However, we strongly recommend...

Chapter 9: Using the Administrator Mailbox 81
To lock or unlock a mailbox:
 (to lock)
  
  +      +     + enter mailbox  +     +  
 (to unlock)
repeat for more mailboxes
To  e x i t :
1. Re-enter the last mailbox then press  .
2. Press     to return to a previous menu.
Resetting Mailboxes
Resetting a mailbox reinitializes it to its default settings. Amanda copies all the field 
information from the mailbox template (usually mailbox 997) to the specified mailbox and 
the statistics for the mailbox are...

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To shut down Amanda:
 
    +  
  +      +    (to confirm)
Listening to System Status
The system status option informs you about Amanda’s status. It includes the amount of 
disk space, port usage, and the date and time.
To hear system status:
  
  +      + 
Creating System-wide Mailing Lists
A system-wide mailing list is one that everyone can use when sending or forwarding 
messages. For example, you would usually create an all-employee mailing list and 
perhaps an...