Amanda Work Group Norstar Work Place Instructions Manual

Chapter 6: Notifying Users63
 
To allow for an answering machine’s recording and a beep, you might consider one of the 
next two examples:
Type: NORMAL
Method: 9,%V,W(100)P(U)P(M) 
Type: NORMAL
Method: 9,%V,W(9,V)-P(U)P3(M)
 
To log the person who answers the telephone on to the mailbox:
Type: NORMAL
Method: 9,%V,W(9,V)P(U)P(M)%X210,*%U#
To k e nDescription
9Number to be dialed for an outside line.
,A two-second pause.
%VThe contents of the Variable field in the notification record. In this case, 
the...

64 Administering [email protected]
You could add the security code, and so forth, but that would allow any person who 
answered the telephone to listen to the messages. That would be a security risk.
N
OTE: To log on the user as in this example, one voice mail port must call an-
other. The telephone switching system may require special programming 
to support this.
Emergency Lists
Amanda uses an emergency list to notify a group of people about a new message. Amanda 
notifies the first person of the new...

Chapter 7:
Automatic Scheduling
Overview
Scheduling records automatically change how Amanda processes calls. You can change:
 The contents of the mailbox’s Extension field (the programmable field that spec-
ifies what extension to dial and so forth)
 The number of rings before a call is considered unanswered
 The greeting the caller hears when the call is not answered
 The Do Not Disturb option
 The Call Screening option
You can schedule the changes to take place only once or at regular intervals...

66 Administering [email protected]
Some of the options that a scheduling record controls can be changed by users from their 
telephones. The user can change his greeting, Call Screening, and Do Not Disturb options 
(unless you have them locked). Users cannot control the number of rings at their 
extensions nor the contents of their Extension fields.
For example, users can change their greetings and set their Do Not Disturb options every 
night as they go home and every morning as they return. However, if...

Chapter 7: Automatic Scheduling 67
The Auto Screen
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox: Comment: Security Code:
Extension:
Directory Name 1: Directory Name 2:










Enabled Change On:04/10/1996  At 07:19Restrict To: MTWTFS S
NOAnd Every:0 month(s)0 day(s)YYYYYYY
0 hour(s)0 minute(s) Next Change: NEVER
Extension: 132H
Rings:0Do Not DisturbOFFCall Screening:OFFGreeting #:0
menu barThe rectangle at the top of the screen. The left side displays menu 
commands that you can access by pressing...

68 Administering [email protected]
Creating Scheduling Records
When you create a scheduling record, you specify both what the record does and under 
what conditions it can be executed. 
To create a scheduling record:
1. From the Users screen, type the number for the mailbox in the Mailbox field, then 
press Enter.
2. Press Alt+A.
The Auto screen appears. The word Auto is in the upper right corner of the screen. 
3. Press Page Up and Page Down to select an available  record. 
The Enabled field at the...

Chapter 7: Automatic Scheduling 69
If you leave the Extension, Rings, or Greeting # field blank, Amanda leaves that field 
unchanged in the mailbox. Do Not Disturb and Call Screening cannot be left blank. 
Press the spacebar to toggle between ON and OFF. Type in the other fields.
10. To save the scheduling record, press Alt+S, then Y. 
The record appears in the Scheduled Records list box for this mailbox. Amanda con-
tinually sorts the records in the most imminent order. For example, the record to be...

70 Administering [email protected]
Testing a Scheduling Record
When testing a scheduling record, do not adjust the Date/Time option available from the 
Main screen. For example, you can put the record into effect five minutes from now rather 
than tomorrow morning, then call the user to see if his greeting and so forth has changed.
Disabling a Scheduling Record
You can disable a scheduling record temporarily or permanently. For example, if a user 
takes a leave of absence or a vacation, you can disable...

Chapter 7: Automatic Scheduling 71
To disable a scheduling record:
1. From the Users screen, type the number for the mailbox in the Mailbox field, then 
press Enter.
2. Press Alt+A.
The Auto screen appears. The first record in the Scheduling Records List is selected. 
3. Press Page Down until the record to be disabled is selected.
4. The cursor is positioned at the Enabled field at the bottom of the screen.
5. Press spacebar to change the Enabled field from YES to NO.
6. To save your change, press Alt+S....

72 Administering [email protected]
Record
Auto Screen 
Field
Auto Screen Setting
2EnabledYES
Change On:08/22/95  At:  18:00
And Every:0 month(s)  1 day(s)
0 hour(s)  0 minute(s)
Restrict To:M T W T F S S
Y Y Y Y Y N N
Extension:(blank)
Rings:0
Do Not Disturb:ON
Call Screening:OFF
Greeting #:2