Amanda Work Group 7xx Installation Manual

Chapter 8: Configuring Amanda 111
Running Setup
You must configure Amanda to work properly with your Norstar KSU and to 
let Amanda know your customer’s voice mail and other preferences. The 
Amanda Company provides the Setup utility to make configuring Amanda 
easier. 
You run Setup only to set tone patterns and Amanda’s system configuration 
options.
To run Setup:
1. If Amanda is running, shut down the Amanda system.
a. Press Alt+S (if Amanda is running as a standalone) or s (if 
Amanda is running as a...

112 Installing [email protected]/DOS
The System Configuration Options are divided into two sections: 
Configuring a New Installation
Amanda has over 200 configuration options. They are what make Amanda 
so powerful and flexible. You will probably leave over 90% of those options 
set to their default settings. However, armed with the answers to the First 
Use Questionnaire, you should review the most commonly changed options 
(those in the General Configuration section of the Setup utility).
To set a new...

Chapter 8: Configuring Amanda 113
4. Press I for Incoming Calls.
The Incoming Calls screen appears.
Options with bracketed settings [T] or [F] are like Windows check 
boxes. Using T for True is like checking a check box. Using F for False 
is like clearing a check box. Pressing the space bar toggles between T 
and F. Sometimes one check box is dependent on your selection for an 
earlier check box. For example, in the Incoming Calls screen, if you do 
not allow the caller to hold, the setting for active...

114 Installing [email protected]/DOS
7. Press M for Messages.
The Managing Messages screen appears.
8. For each check box, select T for True or F for False. 
Type an asterisk (*) to select an option button.
(Press F1 for help with any setting you aren’t sure about.)
9. Press F10 to save your settings and Esc to return to the General Config-
uration screen.
10. Press P for Password.
The Password screen appears. Current Password is display-only. 
11. Type the new password for Amanda in the Enter New...

Chapter 8: Configuring Amanda 115
12. Press F10 to save your settings and Esc to return to the General Config-
uration screen.
13. Press G for General Defaults.
The General Defaults screen appears.
Language is an example of a list. Pressing F2 displays a list of choices 
from which you select the language to be used.
Sometimes options are dependent on your selection for other options. 
For example, in the General Defaults screen, only if you select the 
Restricted option button can you access the Port...

116 Installing [email protected]/DOS
15. Press F10 to save your settings and Esc to return to the General Config-
uration screen.
16. If you have installed Amanda as a Voice Server, press Esc to return to 
the System Configuration menu.
17. Press A for Advanced Configuration.
18. Press N for Network.
The Network Configuration screen appears. 
Press F1 for help with the settings. Type in the appropriate numbers and 
strings. If you type a space, the Setup utility interprets it as a zero.
N
OTE:To set the...

Chapter 8: Configuring Amanda 117
DTMF and then a hangup instead of the company greeting, glare—a 
collision—has occurred.)
See Administering [email protected]/DOS for more information on 
notification records.
If you are using JOVE to edit INSTALL.CFG, for restricted notification, 
set n_ochan to 0 and notify_restriction to a specific port number.
Using Default and Recommended 
Mailboxes
The following is a complete list of the default (and recommended) 
mailboxes in case you need to change (or set)...

118 Installing [email protected]/DOS
411box_idxMailbox for employee directory. Mailbox 411 has been created for 
you.
By default, this mailbox has Do Not Disturb locked ON, call screening 
locked OFF, Greeting 1 as the current greeting, an empty Done Chain, 
and does not store messages.
990box_grtMailbox for Company Greeting. Mailbox 990 has been created for 
you.
By default, this mailbox has Do Not Disturb locked ON, call screening 
locked OFF, Greeting 1 as the current greeting, 991 in the Done Chain,...

Chapter 8: Configuring Amanda 119
Creating Mailboxes
The predefined notification records that turn the Message Waiting 
Indicators (MWIs) on and off are attached to the default mailbox 
Template, which is mailbox 997.
These notification records turn the Message Waiting Indicator (MWI) on and 
off whether the message was retrieved from:
 The user’s station directly
 Another station set or an external telephone
996guest_defaultsMailbox which is the template for all new guest mailboxes. Mailbox 
996 has...

120 Installing [email protected]/DOS
 A Messenger client on the network 
The records use the following tokens. For more information about these 
tokens, see Administering [email protected]/DOS.
LIGHT ON @K*(%U,1)
LIGHT OFF @K*(%U,0)
Therefore, The Amanda Company recommends that you create only 
personal mailboxes (those that call the extensions of users) from the default 
mailbox template (997). For other mailboxes (such as informational 
mailboxes or mailboxes that are part of token programs), copy a...