Amanda Work Group 7xx Installation Manual

Chapter 5: Installing Amanda Software 61
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[email protected]/DOS Version 7.xx Revision X using BI-NTEL
      style boards appears to be installed on this machine.
      Select the type of installation that you want to be performed.
      Use the arrow keys to make a selection; then press Enter.
               Update existing [email protected]/DOS 7.xx Rev. X  
               Test configuration of this machine only...

62 Installing [email protected]/DOS
If you plan to use Amanda client software to configure Amanda and 
allow users to access messages from their computers as well as their 
telephones, you need to install Amanda as a voice server, select the sec-
ond option “The LAN card is installed. Configure Voice Server system.” 
Before installing this software, you must have:
 A NE2000-compatible Ethernet LAN adapter properly installed in 
this computer
 Your MS Workgroup Add-on for DOS disk at hand
If you plan to...

Chapter 5: Installing Amanda Software 63
                                                                   
Checking your computer for the proper components and conflicts . . .
Verifying computer processor type  . . .  OK
Verifying the video adaptor type . . . .  OK
Verifying total amount of memory . . . .  OK
Verifying total conventional memory. . .  OK
Verifying operating system version . . .  OK
Verifying sufficient free disk space . .  OK
 
         Press [Esc] to quit, any other key to continue ......

64 Installing [email protected]/DOS
                                                                   
      Your original installation of [email protected]/DOS 7.xx Revision X
      is nearly finished.
      The system will next reboot and the initial memory configuration
      will begin.
      Next, the network portion of the Voice Server will be installed.
      Finally, since this is a new installation, the SETUP program will
      run automatically to create a configuration file with all default...

Chapter 5: Installing Amanda Software 65
to work better with Amanda. 
It recommends that you reset the DOS environment mem-
ory size to an amount based on the information you provid-
ed about ports during the installation. 
For example, if the program suggests a setting of 346, you 
should add or change the /E parameter in your SHELL 
statement. It might look like the following:
SHELL=C:\COMMAND.COM /E:346 /P
The installation program also suggests that you remove the 
EMS memory limit allocated for your...

66 Installing [email protected]/DOS
If you installed Amanda as a voice server, make the recommended changes 
to both C:\AMANDA\DOSMODE\CONFIG.SYS and 
C:\AMANDA\NETMODE\CONFIG.SYS. Depending on the mode in which 
you run Amanda, the CONFIG.SYS file (and other files) are copied to the 
root directory (C:\) from either C:\AMANDA\DOSMODE or 
C:\AMANDA\NETMODE. Changing the CONFIG.SYS in the root 
directory only is like not changing the file at all because it will be replaced 
every time you start Amanda. 

Chapter 6:
Defining Tone Patterns
Using Tone Files
To work in a variety of telephone environments, Amanda must detect the 
tones that indicate line conditions, such as busy, reorder, or hang-up. Having 
fixed configurations for all possible environments would be impossible. So, 
the voice board must be programmed to detect the tones for your system. 
Amanda comes with tone files that work with most Norstar KSUs.
This chapter explains how to program a Amanda Company voice board to 
understand those tones...

68 Installing [email protected]/DOS
In general, GTD tones are detected while messages are being played or 
recorded and during the collection of DTMF digits. CPM tones are detected 
only during the progress analysis of an outbound call.
Defining Tones with SmartCall
The Setup utility runs another utility, named Diag, to “learn” the tone 
patterns for ringing, busy, hang-up, and reorder (also called fast busy). 
However, Diag provides a lot more functionality that just tone definitions. 
The only part of...

Chapter 6: Defining Tone Patterns 69
3. Now that the DOS prompt reads C:\AMANDA, type:
SETUP
Then press Enter.
The Amanda Configuration Utility menu appears.
4. From the Configuration Utility menu, press 2 to select Telephone Sys-
tem Tone Patterns.
The Diag main screen appears.
Diag Main Screen with SmartCall Menu Selected
5. Press Right Arrow three times to select the SmartCall menu.
6. Press Down Arrow twice to select Scan Ctrl from the menu. Then press 
Enter. 

70 Installing [email protected]/DOS
The Scan Control screen appears.
Scan Control Screen
To provide the CPM and GTD file names and set options that control 
how the tones are learned:
1. Replace the CPM filename (TONE) with 1001 then press Enter. 
2. Replace the GTD filename (TONE again) with 1001 then press Enter. 
3. You might want to reset some of the other options:
TELCO 
RoundingControls whether tone frequencies are rounded.
Use NO to use the actual tone frequencies found dur-
ing the SmartCall...