AltiGen comm MAXCS 89 MaxCommunicator Manual

MaxCommunicator Manual 45 If you click another message in the list, the current message stops 
playing.
Save at Remote Server or Export Locally
You can save a message as a .wav file that you can play back later. 
To do so, select the message and click either the Save button or 
the Export button (or right-click the message and choose Save or 
Export).
•Save saves the message automatically on a remote server in 
a location designated by the system administrator. No file 
saving dialog box opens.
•Export...

46MaxCommunicator Manual
Forwarding Voice Mail
To forward a voice mail to an extension or a VM group,
1. Select the voice mail and click the Forward button.
2. Check the check box next to the extension to which you want 
to forward the message. 
If you need to search for a person by extension or name, type 
the first letters of the number/name into the Search by 
Number or Name box. The matching extension or name 
displays in the list as you type. 
Notes:
•Click on the column headings to sort the data....

MaxCommunicator Manual 47
Monitoring the Activity of Other Extensions
If your system administrator has configured your extension for 
monitoring specific other extensions, you can monitor the activity 
on those other extensions or view call history.
If you’re a manager, for example, you might monitor to determine 
whether you need more resources in a busy environment. Or you 
might use monitoring capability to cover calls for a co-worker, 
since you can click the ringing phone icon in the monitor list...

48MaxCommunicator Manual Note:If you do not see an extension’s Caller Name and 
Number details, your administrator may have blocked 
those fields from your view.
The state can be one of the following:
•Idle — the extension is not in use
•Connected — the extension is in use
•Ringing — the phone on the extension is ringing; you can 
click the State field to pick up the call at your own extension
•Conferencing — the extension is on a conference call
•Voicemail — the extension is in voice mail
•Auto...

MaxCommunicator Manual 49 Note:Click on the column headings to sort the data.
The History tab displays the following fields:
•Direction — indicates if the call is incoming or outgoing, or 
was a missed call. Left-pointing green arrow indicates 
outgoing call; right-pointing red arrow indicates incoming call. 
Right-pointing arrow with exclamation point indicates a 
missed call.
•Number — the extension or phone number on the other end 
of the call. Click a number in the Number column to dial that...

50MaxCommunicator Manual E-mail a contact — Click a contact’s e-mail address to open 
Outlook, where you can send an e-mail to the contact.
Using MaxCommunicator with Polycom Phones
The MAXCS clients have improved integration with Polycom 
phones; you can perform many actions via your Polycom phone or 
via MaxCommunicator (or another client). For example, you can 
do the following:
•Use additional methods to transfer calls
•Use additional methods to join conference calls and to initiate 
ad-hoc...

MaxCommunicator Manual 51
CHAPTER 5
Configuring MaxCommunicator
Using the MaxCommunicator Configuration window, you can 
configure the following behaviors and options:
•General Info — password, default trunk access, and other 
general settings.
•Call Handling — forwarding, busy call, and no-answer call 
handling; call waiting; number of rings before forwarding; 
automatic answering.
•One Number Access (ONA) — forwarding of specific 
incoming calls. 
•Message Notification — how and when you want to be...

52MaxCommunicator Manual You can configure these general settings:
•Default Trunk Access — The trunk access codes are defined 
by the system administrator. When you get an incoming call 
over multiple trunks and cannot issue a return call, the system 
will automatically select the default trunk access code to place 
your call.
•Enable Smart Tag
If you check this option, two things happen:
•In Internet Explorer, a dotted underline will appear under 
telephone numbers. You can click the number to make the...

MaxCommunicator Manual 53 Explorer and the Microsoft Office programs. Then you must 
configure your Microsoft Office programs to display the Max 
Smart Tag, as follows.
Configuring Microsoft Office Programs to Display Max 
Smart Tags
1. In each Microsoft Office program in which you want to use this 
feature, select Tools > AutoCorrect Options, and click the 
Smart Tags tab. The following figure shows the AutoCorrect 
dialog box in Excel.
2. Check Label Data with Smart Tags, and check Max Smart 
Tag.
3....

54MaxCommunicator Manual To enable or disable the MaxIESmartTag, select it and click the 
Enable or Disable button at the bottom of this dialog box (not 
shown in figure).
Select-n-Dial
Select-n-Dial lets you select a phone number from any window, for 
example, Internet Explorer, Microsoft Word, Excel, Notepad, and 
so on, and then press the keys you define here to dial that 
number. To set up this option, 
1. Check the Select-n-Dial check box.
2. Select a combination of keys as your shortcut: Select one...