AltiGen comm MAXCS 89 MaxCommunicator Manual

MaxCommunicator Manual 15 To park a call in MaxCommunicator, click the Flash button on the 
call control tool bar (you must customize your tool bar to display 
the Flash button), enter #41 (system call park) or #31 (personal 
call park) in the dialer field, then click the Connect button on the 
call control tool bar. 
Speed Dial — A list of speed dial numbers entered by the system 
administrator and entered at the extension. Columns include: Type 
(extension speed dial or system speed dial), ID, Name,...

16MaxCommunicator Manual To hear the greeting played back, click the Review button. 
Change your greeting whenever you want to.
Turning Do Not Disturb On and Off
The DND button is a toggle that turns Do Not Disturb on and off. 
When Do Not Disturb is on, all incoming calls are forwarded 
according to your Enable Busy Call Handling settings. 
Note:If the system administrator disabled the Do Not Disturb 
feature for your extension, the DND feature will not be 
available to you. If you select DND, an alert...

MaxCommunicator Manual 17
Shrinking MaxCommunicator
To shrink MaxCommunicator to a strip at the top or bottom of your 
screen, click the Arrange Window button and select Top or 
Bottom. The strip displays the MaxCommunicator status bar, plus 
no more than six call control buttons and the dialer field:
To restore MaxCommunicator to full view, click the Arrange 
Window button and select Normal.
When MaxCommunicator is shrunk and you put a call on hold (by 
clicking on the Hold button), the number flashes....

18MaxCommunicator Manual To search,
1. In the Search in field, select the column you want to search 
in.
2. Put your cursor in the field beside the magnifying glass, and 
type what you’re looking for. The search begins as you type, 
and the list is narrowed to records that match what you’re 
typing.
3. When you begin a new search, all the information that was on 
the tab reappears. Or you can clear the field beside the 
magnifying glass or make another selection in the Search in 
field, and you’ll see...

MaxCommunicator Manual 19 Check the tabs you want to display, and uncheck the tabs you 
don’t want to display. 
•Specify the columns you want to see by right-clicking a 
column heading and checking or unchecking columns in the 
pop-up list. Checked columns will be displayed.
•Resize columns by placing the cursor on a column divider in 
the header area until the cursor changes to a movable double 
bar (||). Then move the bar to resize the column.
•Rearrange columns by clicking and dragging a column name...

20MaxCommunicator Manual
•Sort columns in ascending or descending order by clicking 
the column heading. An ascending (first to last) or descending 
(last to first) arrow appears. Click the column heading again 
to sort in the reverse order. If you click a column heading, and 
all the data in that column is the same, MaxCommunicator 
keeps the sort order of the previously clicked column.
•Add, remove, and rearrange the toolbar buttons in 
MaxCommunicator by right-clicking in the button area and 
choosing...

MaxCommunicator Manual 21 Note:When MaxCommunicator is shrunk to a strip at the top 
or bottom of your screen, six buttons are initially 
displayed by default in the shrunken toolbar: Connect, 
Hold, Transfer, To VM, Hangup, Redial. These are 
the only buttons available to a shrunken toolbar. You 
can remove any of them in the way just described and 
add them back again. 
When MaxCommunicator is made normal size, the 
buttons you originally selected are again displayed in 
the toolbar. In other words,...

22MaxCommunicator ManualTo dismiss the window, click the close button in the upper right 
corner. To return the window to the set of tabbed pages, drag 
it by its title bar to the tabs area. 
A tab is being dragged from an independent window 
back to the tabs group.  

MaxCommunicator Manual 23
CHAPTER 4
Handling Calls
MaxCommunicator call handling-related functions include:
•Answering calls, see page 23
•Dialing out, see page 24
•Placing calls on hold, see page 27
•Using call waiting, see page 27
•Transferring calls, see page 28
•Conferencing, see page 30
•Recording Calls, see page 41
•Using account codes, see page 42
•Using voice mail, see page 43
•Monitoring other extensions, see page 47
•Viewing the history of calls, see page 48
•Using the Contacts tab, see page...

24MaxCommunicator Manual
Dialing Out
To dial a number, click in the dialing field, enter a number or 
name, and then click the Dial button or press Enter on your 
computer keyboard. 
•Enter a number — You can enter a number in the dialing field 
by using the standard numeric keys or numeric keypad on 
your computer, or by using the dial pad in MaxCommunicator. 
•Enter a name — For names recorded in the system, you can 
enter a name by using the keyboard on your computer to type 
the name. Then select the...