Xerox WorkCentre 5735A User Manual

							Reprinting Saved Jobs
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started31
Reprinting Saved Jobs
1. Press the Services Home button.
2. Select the Reprint Saved Jobs option.
Folders containing the saved jobs are displayed.
3. Select the folder required. If necessary, use the scroll 
bar to access all the folders.
A list of the jobs in the folder is displayed.
4. Select the job and select the print or save option required:
•Print is used to print the selected job using the 
currently saved print settings.
• If print settings are changed from those stored 
with the original print job, Print and Save is used 
to print and then store the selected job with the 
new settings.
•Save is used to save the selected job without 
printing. The job will be saved in place of the 
original job with any new settings selected.
If the job settings require changing prior to printing 
the job, select the Settings option. Select the options 
required and then select Print, Print and Save or Save.
5. If the job is a secure job, log in to the machine or enter 
the passcode required and select Print Job.
6. Select Job Status to view all the job lists and check the 
status of your job. For further information, refer to Job 
Status on page 241 of Machine and Job Status. 
Jobs can also be reprinted using Internet Services. For additional information about Reprint Saved Jobs 
fea t ure s,  refer  t o  Reprinting Saved Jobs on page 192 of Save and Reprint Jobs.
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							Log In / Out
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started 32
Log In / Out
If Authentication or Accounting has been enabled on the device, you may need to log in before using 
some or all of the services. A picture of a lock on a button indicates that you must log in to use that 
service.
1. To log in select the Log In/Out button on the control 
panel. Selecting a locked service will also prompt you 
to enter a log in name and password.
2. Use the keyboard to enter your User Name.
If a password is required, select the Next button and 
use the keyboard to enter your Password.
Select the Enter button.
3. If an accounting system is in use on the device, you 
may also need to enter additional information, for example a User ID or Account ID. If a Fo r e i g n  
Device Interface (FDI) is installed, you are prompted to access via the device installed, for example 
a card reader or coin slot.
Your user details display in the User Details area on the right side of the message display.
4. To log out, select the Log In/Out button again or select the User Details area and select Log Out 
from the drop-down menu.
5. A confirmation screen is displayed, select Log Out or Cancel.
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							Enhance Productivity
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started33
Enhance Productivity
Your device is a powerful multi-functional device with many digital functions integrated into one sleek 
system. It is designed to support large workgroups in different office environments. You can do more 
with less and streamline your workflow with these productivity enhancing features, for example:
• Online address books
• Customization to meet own work processes
• Powerful documentation features for example, Booklet Creation, Special Pages, Build Job and 
Annotations
To maximize job productivity, use the Job Status button to access the Active jobs list and manage your 
jobs. If a job is urgent, use the Promote option to prioritize your jobs.
If a job is Held in the list, it may require additional resources or a secure code to print. The reason for 
the held status is displayed on the Job Progress screen. Once the requirement has been met or the 
correct secure code entered, the job is released for printing.
For further information about customizing or using your device refer to Tools on page 252 of 
Administration and Accounting.
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							Maintenance and Consumables
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started 34
Maintenance and Consumables
There are several consumables on the device that need replenishing or replacing, such as paper, 
staples, and customer replaceable units. To place an order for Xerox consumables, please contact your 
local Xerox Representative giving your company name, product number and the machine serial 
number.
For information about locating the serial number, please refer to Machine Information on page 245 of 
Machine and Job Status.
Customer Replaceable Units
There are 6 replaceable units on the device:
• Toner Cartridge (R1)
• Xerographic Module (R2)
•Fuser Module (R3)
• Waste Toner Bottle (R4)
•Ozone Filter (R5)
• Document Feeder Feed Roll (R6)
The device will display a message on the touch screen when any of the units need to be reordered. This 
message is a warning that the unit is nearing the end of its life. Only replace the unit when a message 
actually instructs you to do so. 
To replace a Customer Replaceable Unit, follow the instructions on the touch screen or use the 
instructions provided with the consumable.
Staple Cartridges and Hole Punch Waste
If your device is equipped with a finisher, or a convenience stapler, you will be required to replace the 
staple cartridge or cartridges when the device displays a message instructing you to do so. If your 
finisher has the optional hole punch unit, you will also be required to empty the hole punch waste 
container when prompted by the device.
Cleaning Tasks
Performing regular cleaning activities ensures the device is kept free of dust and debris. The device 
covers, control panel and touch screen should all be cleaned using a soft lint-free cloth, lightly 
dampened with water. Xerox Cleaning Fluid or Anti-Static Cleaner can be used to clean the document 
glass, but must be applied using a cloth and not poured directly on the document glass. Remove any 
residue with a clean cloth or paper towel.
For further information on maintenance tasks, refer to General Care on page 288 of General Care and 
Troubleshooting.
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							Troubleshooting
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started35
Troubleshooting
A variety of situations can affect the quality of your output. The animations and fault messages on the 
device help you to locate and resolve a problem easily. Some problems can be resolved by restarting 
your device. If after rebooting your device the problem has not been resolved, have a look at some of 
the areas below to identify solutions.
For further information about problem solving, refer to Troubleshooting on page 292 of General Care 
and Troubleshooting.
ProblemSolution
The device will not power on• Check to see that the device is not in Energy Saver Mode as 
indicated by the green light on the control panel. Touch the user 
interface screen to re-activate.
• Check to see that the power cord is correctly inserted.
Documents will not feed through the 
document feeder• Ensure that you have selected the correct service e.g. Copy, Fax, 
Workflow Scanning.
• Ensure that all staples or paper clips have been removed from the 
originals.
• Ensure the document feeder is not overloaded, a maximum of 75 
documents (35 model) or 100 documents (other models) can be 
loaded. 
• Ensure that the edge guides are adjusted to touch the sides of the 
originals.
The device will not print from a 
workstation• Make sure that an active network cable is connected to the 
workstation.
• Check that the Network Setup is correct. For further information 
refer to the System Administrator Guide.
Cannot send an E-mail• Check if the device is connected on the network.
•Check that E-mail is enabled. For further information, refer to the 
System Administrator Guide.
Avoiding paper jams• If the paper curls excessively, flip the paper over in the applicable 
paper tray.
• Use paper from a fresh package.
Cannot fax a document• Ensure the Fa x service is enabled.
• Ensure your device is connected to a telephone socket if using Fa x, 
or the network for other fax services.
The job has been scanned or sent 
from the PC but does not print• Select the Job Status button and check the status.
•If the job is Held, select the job in the list and use the Required 
Resources option to identify the resources required to enable the 
job to print.
•If the job is a Secure Print job, login and select Release or select 
Release and enter the passcode required.
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							Troubleshooting
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started 36
Jam Clearance
Paper and media jams happen for a variety of reasons. When a jam occurs, the device presents 
instructions on the screen explaining how to remove the jam.
Paper Jams
Any printed sheets removed will automatically reprint once the paper jam is cleared.
1. The fault screen will indicate the location of the jam. Use the green handles and knobs indicated 
in the instructions displayed on the screen to remove the jammed paper.
2. Ensure that all jam clearance handles and levers are returned to their correct positions. The red 
flashes behind the jam clearance handles and levers should not be visible.
Note:Jam Clearance areas vary depending on your device model and configuration.
Document Jams
1. Remove all the documents from the document feeder and document glass as instructed.
2. Re-order the documents as at the start of the job and reload. The documents will be recycled 
automatically to recover the job.
For further information and help refer to Troubleshooting on page 292 of General Care and 
Troubleshooting.
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							Help
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started37
Help
When using your device, detailed and timely help is available at your fingertips. You can access Help 
information and tips from a variety of sources.
On the Device
Press the Help button at any time to access the online help screens. Messages, screen instructions and 
graphics provide additional information. 
Information Pages
The user documentation and various reports can be accessed and printed at the device.
1. Press the Machine Status button and select Machine Information.
2. Select Information Pages.
A list of the reports and documentation available is displayed.
3. Select the report or document required and select Print.
Documentation
Most answers to your questions will be provided by the documentation that is supplied with the device. 
•User Guide - the user guide is divided into several sections and provides instructions and 
information about all the features on the device. 
•How To Sheets - the how to sheets overview all the basic functions of the device and can be 
printed and displayed next to your device.
•System Administrator Guide - provides detailed instructions and information about connecting 
your device to the network and installing optional features.
The user documentation can be accessed and printed at the device, as described above. Other 
documents are either provided on disc or can be downloaded from the Xerox website.
Faults
Faults on the device can be accessed at the device. The screen displays fault listings, and the device 
error logs. The fault page is separated into three options:
• All Faults
• Active Messages
•Event Log
To access the Faults page: Press the Machine Status button, touch Fa u l t s and select the required 
option.
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							Help
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Getting Started 38
On the Print Driver
Click ? on the print driver screen or press [F1] on the PC keyboard for information on the displayed pri nt 
driver screen. 
On Internet Services
To access Internet Services, open the web browser from your workstation. In the URL field, enter http:// 
followed by the IP Address of the device and press Enter to view the Home page.
Click Index to view the contents of the Internet Services site.
Click Help to take you to the Xerox online support web site.
Note:To find out the IP Address of your device, print a configuration report. For instructions, refer 
to Print Reports on page 245 of Machine and Job Status. 
Further Assistance
For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support 
Center quoting the machine serial number.
To locate the machine serial number and contact information, press the Machine Status button on the 
control panel. The Customer Support information and the Machine Serial Number are displayed on the 
Machine Information tab.
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							Version 2.0
December 2010
Xerox
®
 Wo rk Ce n t r e ™ 
5735/5740/5745/5755/5765/5775/
5790
Copy
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							WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Copy 40
©2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents 
of this publication may not be reproduced in any form without permission of Xerox Corporation.
XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in 
subsequent editions.
Document version 2.0: December 2010
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